ATI Restoration
category: Water damage restoration service, Building restoration service, Construction company, Fire damage restoration service
address: 4500 36th St, Orlando, FL 32811, United States
Phone: +1 407-236-0920
worktime:
address: 4500 36th St, Orlando, FL 32811, United States
Phone: +1 407-236-0920
worktime:
Day | Time |
---|---|
Monday | Open 24 hours |
Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
site: https://atirestoration.com/contact-us/
rayting: 4.7
services: Service options: Online estimates, On-site services,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
rayting: 4.7
services: Service options: Online estimates, On-site services,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Name: N***** R*******
Date: 2024-01-23 21:55:20
Rating: 5
Comment: My family and I would like to thank ATI (Quality First Builders) and their efforts to restore our home after a fire completely devastated the entire structure. Randy Clark, our project manager, displayed the utmost professionalism throughout the entire rebuilding process. Least to say, a home fire can be very emotional and draining. Randy and his team understood the emotion involved in such a project and put me and my family’s needs first and foremost to establish and build trust for this journey. Randy communicated and educated us each step of the way. When we had questions, Mr. Clark always made himself available. If we provided feedback or had concerns, Randy and the team would do their best to find solutions that addressed our concerns. The quality of the work done by Tri City Electrical, Quality First Plumbing, FlooringMaster of Apopka, Luar Cabinets, and a host of other contractors, cleaning and restoration teams, roofers and engineers, just to name a few, was A+! Even through the ups and downs, moving targets and delivery dates, which is to be expected with building or rebuilding projects, Randy was transparent and honest, which is hard to come by in this industry. I would like to offer my gratitude and appreciation, to ATI for making me and my family feel satisfied and most importantly safe, in our home environment. They get my strong recommendation and approval!
Name: H****** H*****
Date: 2023-12-28 16:17:54
Rating: 5
Comment: To Randy and all of his team :From us to you and all of your team, a huge thank you. We have no words to express the gratitude that we have for you. Thru your expertise, patience and understanding, you all were able to help our family overcome the biggest challenge we ever had. As we had lost our home due to an electrical fire on 10/2/2022, you all were there for us every step of the way. We never thought that we had it in us to overcome this challenge, but you All helped us see it through. Our home was rebuilt to such a standard, you’d never know that we had a fire here. We are beyond grateful for all of you, especially you Randy, who put up with my meltdowns, but with a heartfelt ear, Helver-your crew which put it all together, Rahul-whom rebuilt our kitchens and bathrooms, Albert from Tricity electric who put together the electrical madness that was here intially back together as it once was. Ben, thank you for all of your help and making sure things were progressing as it should. We hope you all have a beautiful holiday season and a beautiful new year. May 2024 bring forth much beauty, love, happiness, harmony, blessings and peace. We will never forget all of you.Thank you,The Harper Family
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Name: b****** s***
Date: 2023-12-28 13:52:58
Rating: 5
Comment: Mike was great to deal with, thanks again!
Name: P**** D****
Date: 2023-12-21 21:50:51
Rating: 5
Comment: Professional, thorough and courteous service.
Name: C*** M******
Date: 2023-12-10 17:48:41
Rating: 5
Comment: The contractors were very prompt and professional and start a new work and completing it throughout the process. appreciate the fact that they move everything out of the way so that they could paint and they put everything back where it was after they were finished.. there was one instance where the paint color didnt match and he was polite enough to go back and get the right color tint that I wanted.
Name: A** E***
Date: 2023-11-29 19:51:08
Rating: 5
Comment: QFB(ATI) came so highly recommended by our ServPro professional, we HAD to reach out, and what a lucky break it WAS! We had weather damage which caused months of disruption and damage but once we involved QFB, they took care of EVERYTHING! I can’t give this company 5 stars without giving OUR project managers 10!!! Due to the personal involvement and diligent care of Nick Anderson, and the fabulous craftsmen he brought to us, we were practically carried through this process. If you have ceilings, moldings or painting ahead of you, BEG for Fernando, need a moving/clean-up crew, BEG for Vicki, SO careful, SO thorough, she even takes before-pictures so things go back exactly as they were. We ALSO made a profoundly fortunate decision to have QFB present and representing us when the Insurance Assessor did their walk-through! You will be grateful to know that QFB uses the same software programs as the insurance companies use, therefore they’re EXPERTLY versed in what insurance companies will ask, where they’ll try to draw the line, and they know how to advocate for all the additional mitigations. BOY CAN THESE GUYS GIVE A QUOTE. I believe ours came out to the PENNY. I could also laud them for their attentiveness, the way they ALL made themselves available to us, and how unflappably PROFESSIONAL and kind they all were, EVEN when the stress of the situation made US “Flap”. So this is a full-throated endorsement of QFB WITH a megaphone! Our eyes still light up when we hear folks looking for contractors because WE know the right outfit they should call. The work was SUPERLATIVE, even better than original, but the SERVICE, the human kindness displayed by Nick, Fernando, and Vicki was what earns QFB our patronage for LIFE!
Name: T***** C******
Date: 2023-09-18 19:57:59
Rating: 5
Comment: Mileidy, Adriana, Michel and Junior were wonderful still at the start of the fire mitigation process however off to a wonderful start terrific team!! After all said and done the crew in addition to Lucy have been top notch cannot thank you enough for getting my home back in order 💕
Name: B******* M*******
Date: 2023-09-12 15:29:21
Rating: 5
Comment: Mike Whitten is a great project manager. He is very thorough and professional. Robin Graves is the repair person and he performed an outstanding job which resulted in excellent results. The cedar ceiling repair was really excellent. I would highly recommend ATI Restoration for any future home repair projects.
Name: A**** B*****
Date: 2023-08-28 19:06:47
Rating: 5
Comment: The fire damage and cleanup crew led by Milady were wonderful. She knows her job and is great to work with. As of this time the demo and rebuild has not begun but Glen the project manager has also been great to work with
Name: 9********
Date: 2023-08-17 23:49:16
Rating: 5
Comment: The floors in my entire home need to be replaced. So far, the company that came to remove all the furniture and decorations was FANTASTIC! The manager Mileidy, and her crew took everything out with the utmost care and were very cautious with all of my belongings. Adriana, one of her workers, was nice enough to make sure to bring any packages I received inside the house and answer my numerous telephone calls and text messages. I couldn’t have picked a better company!!! The best!! I recommend them 100%!!
Name: m**** t*****
Date: 2023-08-01 16:50:19
Rating: 5
Comment: I cant say enough good things about my experience with ATI restoration. They listened to me and understood my situation and worked diligently abd professionally to get the job done. They packed all my items with great care. I have no worries about the contents of my home being in their care. And what a pleasure it was talking and working with them. You are in good hands with ATI. Thank you Mileady and Adrianna. You made me so comforted by my stressful situation. Im so very grateful.
Name: S***** M*******
Date: 2023-07-28 14:09:14
Rating: 5
Comment: Restoration services. Reuben was very professional and did an excellent job. Would definitely use this company again!
Name: S****** J****
Date: 2023-06-13 13:38:04
Rating: 5
Comment: They removed all our furniture before insurance work started. Meleidy the manager was very professional and on time. They returned the furniture with great care and on time. Meleidy’s assistant Liz was the one who brought the furniture back and she was excellent as well. She cleaned all the furniture before putting it all back. Very happy with their service. 👍🏼👍🏼
Name: M***** L****
Date: 2023-06-12 00:39:11
Rating: 5
Comment: The resort i work at uses them often.. maybe a bad way of say the resort has issues but not really. Its the urgent matters they come through rapidly and effectively.
Name: J******** G*******
Date: 2023-04-03 22:15:31
Rating: 5
Comment: I had a water leak and they came promptly and removed water damage and mold. The process wasnt long and it was well choreographed with little down time for preparation.Pleased with the work.
Name: b******** 2*
Date: 2023-03-21 21:05:34
Rating: 5
Comment: We experienced a shower pipe leak that ruined bathroom cabinetry. We decided to go ahead and remodel the entire bathroom using QFB. We are very happy with the results. Todd, the project manager, was great. He was very responsive and communicated well throughout the entire process. When we needed to have some refinements made to the remodel or questions. Todd would come out and listen to our concerns and then would get it taken care of. We would definitely recommend them.
Name: S***** S******
Date: 2023-02-08 22:49:48
Rating: 5
Comment: We had the best experience with QFB starting with Bob the operation manager who kindly fast tracked our project and helped with wise counseling as to how to go about the process of restoration. Rob, the project manager was amazing with the scheduling of the different phases of the project, his crew, like Pablo and Tiago did great with the walls and floors. Mileidy the contents manager was very supporting and her crew including Lucy were exceptional with the handling of all content and cleaning after. Words are not enough to express the outstanding job this group did for us by always going the extra mile to make sure our needs were met. I highly recommend QFB for your housing projects. May God bless them all. The professionalism of QFB group is off the charts.
Name: J*** S******
Date: 2023-01-19 20:22:04
Rating: 5
Comment: I used the services of QFB property restoration to replace the flooring on the first floor of my home. I’m very happy with the results of the floor as it looks better than the floor that was originally put in. All the crews involved in the project very professional and did a great job restoring my floor. However. I’d like to give a special shout out to Mileidy and Monika and their team for their attention to detail in packing all my China, miscellaneous items and all my furniture and moving it to a safe location in my home. They were careful not to scratch anything. They packed blankets on all furniture, and every piece of China was individually wrapped and boxed. It was no small task as my wife and I have have accumulated quite a lot household of items. Not only did they take time to do things right the first time they did it ever so efficiently. The quality of their work was very obvious but also obvious what is the quality of these two individuals. They very outgoing and a bright light with all that was going on that day. QFB has a bright gem with this team and I would highly recommend them to anyone who is considering having restoration done to their home or business.
Name: G***** F*****
Date: 2023-01-17 17:30:32
Rating: 5
Comment: The communication was excellent. This was an insurance claim so the budget for them was already low. This didn’t stop them from doing a much better job than what had previously been done. The packout was quick and effortless. The lead was very communicative. Even though the floor was being replaced, they took care not to further damage it while removing furniture and every box was labeled with our name, the room it came from and what generally was in the box. The lead pack out person is exemplary and very good at what she does.The replacement of the floors was a huge process as it was 95% of the entire lower level of the house. Randy the project manager was very communicative, even on his scheduled time off. The crew took great care to cause no damage and were able to install the new floor with no problems. They even did a few little extras that were overlooked by the previous installer to make things right and look better.Getting our packed out items back was a snap. Everything was returned to where it was packed away from and took marginally more than 30 minutes from start to finish.I worked with this company because that is who my homeowners insurance chose but given the opportunity to do business with them again by choice, I absolutely would.
Name: R**** D***
Date: 2023-01-13 15:29:35
Rating: 5
Comment: They did a wonderful job of fixing my home after water leak. Contractor was friendly and usually quick to respond.
Name: A***** G
Date: 2023-01-12 04:50:14
Rating: 5
Comment: QFB were absolute professionals, they thoroughly clean each room of the house and by the time they were done, the smoke smell was totally gone! These people know what theyre doing and it shows. Mileidy was puntual and directed the whole operation like a General. Thank you so much!!Arnold GarciaOrlando, Fl
Name: E*** P*****
Date: 2023-01-11 18:58:44
Rating: 5
Comment: WFB Property Restoration was a great company to work with! They were very prompt, professional and thorough! I would recommend them to anyone.
Name: M*** O*********
Date: 2023-01-10 21:38:40
Rating: 5
Comment: They did a great job. They worked with my insurance and they installed a new bathroom cabinet and a new floor in the front bedroom. And they painted too. It looks beautiful. 😁
Name: k**** k***
Date: 2023-01-10 21:34:34
Rating: 5
Comment: They did my master bath shower job. responsible, easy communication and nice work
Name: C***** R******
Date: 2023-01-05 22:39:11
Rating: 5
Comment: Jennifer and her team were very responsive every time I called and they got the job done within a couple of days after the hurricane. I would use them again.
Name: m**** s***
Date: 2022-12-11 23:25:04
Rating: 5
Comment: I had a water flood in my kitchen and QFB ca.e yo my house and they did and awesome work. Perfect. In cleaning the area theyre the best.neat and clean ..No complain about the comp. Iam soplease thank u guys
Name: E******** B*****
Date: 2022-11-18 14:25:30
Rating: 5
Comment: In December 2021 we noticed water under the hardwood floor in our dining room. We had a/c checked; was a plumbing issue; filed a claim with insurer and referred to QFB. Randy Clark has been our project manager and has continued to walk through this process with us. We had some delays due to product availability; and in the middle of the reconstruction my precious husband of 52 years had a heart attack with surgery and did not survive. Randy and his team worked diligently to have areas completed prior to hubby coming home from hospital but he never made it home. This caused a month delay with unpacking potions of the house. I cannot say enough about QFB, Randy Clark and all the mitigation group; the packers and the care they have shown to me. I am anxiously awaiting the flooring to be completed. Randy is prompt to respond to my calls and messages. What a year this has been.
Name: M**** T****
Date: 2022-11-14 19:53:02
Rating: 5
Comment: I would recommend them to anyone. Everyone we have dealt with is professional and personable. Every time I would call or text I would get an immediate response. Cant wait to see the finished project. Keep up the good work.
Name: R*** S******
Date: 2022-10-30 20:42:16
Rating: 5
Comment: These guys did a great job and were responsive throughout the process. Very pleased with the results!
Name: A**** S****
Date: 2022-10-26 22:50:35
Rating: 5
Comment: I had a leak in my spare bathroom and they found the leak and fixed it. Mike was in charge and very courteous and prompt. Robin was the installer and he was very nice and even helped me chase my dog down the street when he got out. Robin got my flooring and other stuff done quickly so it didn’t disrupt my life too much. If I need anything again I will certainly call them first
Name: M***** W***
Date: 2022-10-05 17:25:34
Rating: 5
Comment: I am extremely happy with the work provide by QFB. As soon as they were brought into the picture through State Farm, everyone worked quickly to get our home back together. LeBrente Stevenson handled the pack out and care of our belongings while working with Mike Whitten our Project Manager. Mikes experience patience and understanding was more than I could have hoped for. Mike and team really did an amazing job of putting our house back together after the fire. The level of communication was above and beyond. I would highly recommend QFB and even more, I am happy to say anyone working with Mike is in great hands. THANK YOU!!
Name: D**** W******
Date: 2022-10-04 16:18:27
Rating: 5
Comment: We had a huge hickory tree on our roof after hurricane Ian and we were referred to QFB from our insurance company. I was amazed that within minutes of making the referral, QFB contacted me. I met with Mike the same day and he looked at the tree. Within 2 days it was off the roof and tarped up. I cant thank them enough for how quickly they responded to our emergency and got that tree off the roof and tarped up. Mike was extremely professional and calm, and got everything expedited for us. Thank you QFB!
Name: T***** D******
Date: 2022-08-25 18:09:26
Rating: 5
Comment: The contractors that were used to replace the roof on my home were professional and cleaned up the roof debris from all sides of my home daily. I was impressed with the consistent unsolicited update emails and text I received from my project manager Robert Carrasquillo from the time I signed the contract through completion of the job. There was a matter that needed to be addressed after completion of the work and payment had been received by them that was also handled in a very timely and professional manner. I highly recommend.
Name: p*** a*********
Date: 2022-08-20 12:24:48
Rating: 5
Comment: Mike and his crew of Brad, Joe, and Danny came in and started working immediately. Painting and drywall repair was done quickly. Cabinets were taken down.
Name: D***** J****
Date: 2022-08-16 16:32:05
Rating: 5
Comment: This is the second time in about 5 years QFB has had to do repair work here (non-related) and this time I asked USAA to use QFB because I was pleased the first time. I was just as pleased this time and would highly recommend them. Todd Ray the project manager was in tune with my needs and extremely professional and thorough.
Name: A***** S********
Date: 2022-08-02 20:20:07
Rating: 5
Comment: QFB assisted with my window and repairs. Mike kept me updated weekly on the progress and was always professional. They followed through with their commitments and got the job done faster than expected.
Name: C********** W*****
Date: 2022-07-30 03:11:50
Rating: 5
Comment: Aside from a horrendous HOA and CAM experience, the ATI team has been nothing short of amazing so far. While the HOA was dragging their feet on timelines. ATI ensured a quick and qualitative turnaround of repairs and replacements within my unit caused by extensive water damage.Rafael and Grace took care of the water damage, and ensured to clean and treat all affected areas.Carrie and Carlos, alongside their team, were very involved and communicated every step of the way during the reconstruction and replacement process.I have nothing but kind words to say. Some items are still in progress due to the extend of damage but I have no doubt my experience with this team will remain the same throughout the rest of this project just as I’ve experienced thus far.
Name: W****** C**
Date: 2022-07-28 14:38:24
Rating: 5
Comment: Was always able to reach someone for answers. They were very flexible with scheduling. Mike was our job manager I was always able to reach him with any concerns. If I ever need similar services I would definitely use them or recommend them to others.
Name: D**** M********
Date: 2022-07-26 15:17:21
Rating: 5
Comment: I live in a condo on the first floor. My neighbor above had some water issues that caused my ceiling to leak (which was a Friday evening). As soon as I noticed the leak, ATI was notified and arrived within a couple of hours. They came right in and immediately placed in their equipment to suck out the water properly. They used a huge air purifier that stayed with me running for a few days, making sure I was breathing in good air. They checked on me making sure there were no problems. I wish I could give them 10 stars! I highly recommend ATI for many reasons. Their crew is friendly, compassionate and they know what they are doing. They go over and beyond. Did I mention, they clean up after themselves leaving the area even cleaner than when they first arrived? Rafael, Grace, Ishmael and JC are the ones who have taken such great care of me. I hope I dont need them again, but if I do, I will contact ATI!
Name: S**** L*******
Date: 2022-07-12 20:40:43
Rating: 5
Comment: I could not have had better service from a company that helped me through an unfortunate water leak and resulting damage. I was assigned to Mike Whitton as a project manager. From the very beginning he explained every step that QFB would take to get our condo back to original restoration. He communicated with me on a weekly basis and kept me informed of the progress. The contractors were professional and respectful. The condo was put back together just as it looked before the water and mold damage. I was amazed to say the least. I would refer any homeowner that has water/fire damage to use this company.
Name: F**** G**
Date: 2022-07-06 20:33:13
Rating: 5
Comment: They were very fast in responding to my claim. That same week they came to my house gave me a quote. Next they had someone come and take pictures and have someone pack all my belongings for me. I was blessed to have one of their employees who was not only professional, responsible and the sweetest person Luz Sanchez and her co-workers. I highly recommend her and whoever is working with her, as well as her Supervisor LeBrente Stevenson who came to check if things were running smoothly. I would definitely recommend this company to everyone.
Name: D*** C*****
Date: 2022-06-28 19:18:25
Rating: 5
Comment: Mike Whitten stuck with us throughout the process. Mike is the reason I am giving QFB 5 stars.
Name: R*** S******
Date: 2022-06-25 14:29:59
Rating: 5
Comment: Bob Hutchinson responded to an emergency tree removal from my family’s house. He and his crew quickly coordinated a massive effort to save our house from additional extensive damage. We also appreciate Bob and QFB Property Restoration for their continuing support in our house repair process and highly recommend them for any major restoration projects.
Name: M******** U****
Date: 2022-06-05 20:54:04
Rating: 5
Comment: Every person who went to my house, no matter what job they were going to do, were very polite abs easy to talk to
Name: I*********
Date: 2022-05-24 16:32:04
Rating: 5
Comment: QFB did a good job on my project, It turned out to be much larger than anticipated, Mike was able to keep the job moving with all the delays like permits / materials / labors that were willing to work due to the uniqueness of our job. I would use them again for future projects and would recommend them to friends.-- Chris F
Name: M****** S********
Date: 2022-05-14 21:28:34
Rating: 4
Comment: Everyone QFB sent to work on our house were very pleasant and accommodating. The project took a long time because of supply issues but we are finally finished and happy with the end result. Great job.
Name: K*** M******
Date: 2022-04-04 02:23:39
Rating: 5
Comment: John Frawley was our go to person. He was wonderful. Got everything and everyone set up for kitchen remodel due to water damage. All repair companies he used were great. Finished product fantastic. Many thanks and much appreciation to John! We were lucky to have a great project manager.
Name: H**** "****** S*********
Date: 2022-03-18 17:34:18
Rating: 5
Comment: Excellent service. Attentive to our needs.Always make certain to fit our schedule.The roof was done with quality materials and quality roofers.Rebuilt and painted as necessary.Would absolutely recommend them to anyone in need of quality work.
Name: A***** T
Date: 2022-02-21 23:43:42
Rating: 5
Comment: I was partnered with QFB via my insurance provider after an unfortunate leak in my upstairs bathroom. I specifically worked with 2 gentlemen, Tim Dutton as an adjustor and Mike Whitten as my general contractor. Both were incredibly professional, knowledgeable and did everything to set my expectations for the process and alleviate any concerns I may have had. It was always easy to get ahold of either gentlemen - Tim at the start when determining the scope of work and Mike day-to-day once the project got underway. I would certainly recommend the company to anyone in need of restoration and repair work for their home.
Name: J** M***
Date: 2022-02-03 14:49:30
Rating: 5
Comment: Replaced damaged flooring with tile. Did a fantastic job and would defiantly use them again for other projects.
Name: G*** D*****
Date: 2022-01-26 20:02:57
Rating: 5
Comment: Due to a water leak, my kitchen ceiling had to be removed. Another company did the water restoration service but their contractors didn’t get back to me in a timely fashion. My insurance company contacted QFB and Mike came right out. Because of the holidays and COVID there we’re a couple of hiccups along the way. But my end results are FANTASTIC! My ceiling looks so much better than before the leak happened.An added benefit were the guys that came out to do the work. They were so nice and had a great sense of humor. Just what one needs when disaster, even small ones, strike.
Name: D**** R*************
Date: 2022-01-13 16:18:37
Rating: 5
Comment: The project manager was fabulous, listened, to all my requests and came through beyond my expectations.
Name: D****** D*****
Date: 2022-01-07 00:10:35
Rating: 5
Comment: I cant say enough about the company and the people that work for it. They are very understanding they clean up after themselves when theyre doneMy new kitchen looks beautiful thank you so much and Ive already referred them to other people.
Name: D****** C*************
Date: 2021-12-21 23:43:09
Rating: 5
Comment: So water damage from a broken water pipe made it necessary to have the ceiling in the living room and dining room patched up and repaired as well as the wall and floor adjacent to the bathroom where the leak occurred.This is a very professional organization and they were very responsive. We were concerned that repairs would take a long time, but it only took a couple of days.Let me tell you these guys (Fernando, Jose and Santos) worked hard, non-stop, except for lunch, to get the job done. They covered everything, scraped off the popcorn and replaced it with knock down texture and it looks really nice. The room upstairs, Robert found the exact laminate flooring I wanted and the team installed it in no time. It looks better than when we bought the house. The painting is outstanding, they showed so much pride in their work and weren’t happy until we were happy. And we are very happy!!!
Name: F******** R***
Date: 2021-12-17 16:03:53
Rating: 5
Comment: Very profesional crew. Knowledgeable
Name: L*** S******
Date: 2021-12-16 20:11:40
Rating: 5
Comment: Arrived promptly to assess for any damage from a small water leak. Technician was understanding of our concerns and professional. We had many questions regarding the water mitigation process. The technician was able to get us on the phone to speak with someone right then to get us answers to our questions. Very thorough throughout the process and kept us informed every step of the way.
Name: E***** E****
Date: 2021-11-18 14:58:41
Rating: 5
Comment: LeBrentes professionalism and QFBs quality of work was bar none one of the best contractors we had at our apartment complex. It is obvious that QFB cares for their employees and customers! Starting from the top all the way down. It is a pleasure to see that well-oiled machine at work. The business development manager, Lauren made sure everything was finished adequately and went above and beyond our expectations. We will refer QFB and use QFB in the future!
Name: R H
Date: 2021-11-08 15:06:13
Rating: 5
Comment: We used QFB when we had our plumbing pipes sprung a leak and we had to have our pipes replaced and damage from the leaks repaired. From the onset the foreman assigned to our project Todd came to our home assessed the issues we had, explained the process to repair the problem and oversaw the whole project. Everything was seamless during the project even though it was during the Covid epidemic. The quality of work of the contactors used, plumbers, electricians and carpenter Roland exceeded our expectations and we were 100% satisfied. The office staff made everything so easy to deal with during this stressful time. We would highly recommend QFB and kudos to Todd and Roland who are an asset to QFB.
Name: W**** T*****
Date: 2021-10-28 12:18:32
Rating: 5
Comment: I would definitely recommend this business! I had to let a previous contractor go and these guys seemlessly stepped in and completed the job beautifully and ahead of schedule.
Name: S****** B****
Date: 2021-10-27 16:17:34
Rating: 5
Comment: QFB did an outstanding job repairing our fire damaged home. Todd was very attentive, compassionate and polite during the whole repair process.
Name: J*** R******
Date: 2021-10-26 13:08:38
Rating: 5
Comment: Tyler Hansen your the best. Always on top of things, which I know is not always easy to do. Always answering any questions no matter how silly they seemed. My Kitchen was supose to be just cabinets ended up a complete remodeling due to unforseen problems. I highly recommend QFB property Restoration. Honesty is a big issue with me, and never felt like I was being taken advantage of. I have used another restoration company which I used in past and thought I could reuse them became very leary and fired them. So glad my Insurance picked QFB and now that I know about them have no problem in using them again if needed, and highly recommend if you seek quality work.
Name: C****** S*****
Date: 2021-10-18 13:57:10
Rating: 5
Comment: I found Quality restoration company to be thorough, efficient and professional. The communication between their Manager, Mr. Whitten and the experienced construction crew was excellent. I highly recommend this company. Thank you for getting our home back together. 🙌
Name: M****** F***
Date: 2021-10-16 22:53:05
Rating: 4
Comment: So far everyone who has been involve (plumber, ac, drywall -Liz, Todd, ferndo, Scott, mark, Dan and I’m sure I’m forgetting someone name - please forgive me) has been doing a wonderful job! I am pleased. Thank you
Name: K******** R*******
Date: 2021-10-16 01:15:52
Rating: 5
Comment: Took a while to get everything done (Some of which was because of our insurance) but it went smoothly and everyone was very nice and helpful.
Name: m*** l****
Date: 2021-08-28 14:36:14
Rating: 5
Comment: Great company with great people. Stayed on top of all repairs and dealtwith the insurance company through it all. Highly recommend for anyhome repairs. Their subs are the best, also on time and professional.Hats off to Randy and Kevin and all others.
Name: L**** A*** F****
Date: 2021-08-26 18:36:54
Rating: 5
Comment: I originally was introduced to QFB through my insurance company following a water damage incident that happened in my house. They were very prompt and professional when they came to fix the drywall in the impacted room, matched the paint color in the room, and overall did an amazing job! I then asked QFB to take out my old (damaged) bathroom vanities and install new ones as a separate project and they were happy to do it...even laying down a few missing tiles to complete the bathroom!I would use them for all my upcoming projects and cant refer them enough to friends and family. This is an outstanding company deserves all five stars
Name: J******* N****
Date: 2021-08-20 21:52:19
Rating: 5
Comment: When Mike showed up to our house, we were frazzled and at our wits end. Mike spoke to us and made us feel comfortable. Luckily he was able to get his crew out quickly. The tram showed up when they said, they were considerate of us working from home. They worked hard and quick. Our house is back together thanks to Mike and his crew. We are very happy with their work. The new flooring is especially amazing.
Name: K**** G*****
Date: 2021-08-18 20:35:51
Rating: 5
Comment: Mike was my project manager and he ensured everything was perfect. His team was willing to do anything to ensure my project was completed perfectly!
Name: J*** F*****
Date: 2021-08-05 16:21:56
Rating: 5
Comment: Very professional very informative and dependable I would definitely recommend this company to family and friends thank you
Name: S**** M
Date: 2021-07-30 19:06:55
Rating: 5
Comment: They were referred to us by our insurance agent following a dishwasher leak which required a complete island rebuild. We had some delays due to supply shortages and sub contractor issues but the communication was good and we got through that! Robert did a great job for us and the quality of the work was very high. Our kitchen island is the gathering point of our whole house and it was so important that it get rebuilt to our original specs. Would definitely recommend them.
Name: S***** H****** W***
Date: 2021-07-02 15:06:51
Rating: 5
Comment: Randy Clark and his team did an outstanding job in restoring our tree on roof issue. I could not be more pleased. They were professional, friendly and timely. They are great! Thank you Randy!
Name: V****** B*********
Date: 2021-06-30 20:37:06
Rating: 5
Comment: QFB Set Eli Mercado to explain what they were going to do to resolve our mold and water problems. After spending 23 years in the Military I was expecting to hear how long and bam we fixed it. How wrong I was Eli set down with. My wife and I explaining in detail what would take place. Without a doubt what Eli said actually took place. Eli attention to detail and professional should be recognized as a definite asset to your organization.
Name: L**** S****
Date: 2021-06-28 21:20:51
Rating: 5
Comment: This review is long overdue and I must apologize to quality first builders for that. A fire in 2020 destroyed a majority of our home so it was certainly a repair from the top down. We were out of our home for 8 months much of which was COVID delays but also the extent of the work needed. Of all the improvements that I am most thrilled with I would have to say the most positive aspect was dealing with Randy Clark, the Project Manager. Of course we were clearly traumatized by such an event and felt pressure to make decisions quickly but at no point did Randy make us feel that way. He was kind and patient. He listened to my all my concerns and responded to each and every one. He was responsive in that same way throughout the project. He was patient with my last minute changes and made our many requests happen, He answered his phone most times I called and if a message was left, he responded promptly. I have not a single complaint as to how Randy handled our project. On top of all that we ended up with a beautiful home that we are so happy to be living in. The rooms are beautifully done according to our specifications. Everywhere we look is pleasing. My favorite room in the whole house is my kitchen. Every aspect of it was done exactly as requested. It makes cooking and doing clean up a pleasure. My next favorite is the flooring. We went from tile and carpet to vinyl plank. What a difference that made in the appearance of our home. The pool that was resurfaced was an added bonus. The quality of all the work was top notch and if we weren’t please with something it was readily responded to. All and all we are very pleased with QFB and would definitely recommend them especially if Randy is the project manager.
Name: B****** O****
Date: 2021-06-17 12:16:30
Rating: 4
Comment: Good job
Name: C**** C*****
Date: 2021-05-25 16:12:48
Rating: 5
Comment: We were very appreciative and happy with the work that was completed after our water line break. They are a group of highly knowledgeable and friendly staff and would recommend them to others.
Name: M****** D******
Date: 2021-05-19 15:01:30
Rating: 5
Comment: Robert @ QFB Property Restoration oversaw the repairs to our home from a toilet overflow. We are very pleased with the repair work.
Name: D******* L***
Date: 2021-05-18 14:09:21
Rating: 5
Comment: Scott and his team were fantastic! They were everything a customer would want in professional service- communicative, proactive, organized and high-quality workers. I would recommend them to anyone needing mold remediation.
Name: E* A*****
Date: 2021-05-17 17:27:05
Rating: 5
Comment: The company was exceptional from beginning to end. Ruben, the project coordinator was amazing, very responsive, punctual and trustworthy. The work was great, everything we wanted and they finished ahead of schedule. I would definitely recommend and use them again.
Name: T***** S****
Date: 2021-05-14 15:32:06
Rating: 5
Comment: Did a fantastic job!
Name: R** C********
Date: 2021-05-13 15:18:55
Rating: 5
Comment: During a hard year with Covid, our project manager Glen really made us feel at ease with the restoration of our house after a fire. His personal touch made all the difference.
Name: J**** D***
Date: 2021-05-12 14:28:07
Rating: 5
Comment: Aside from some problems due to materials being delayed good wuality work. Quite responsive to inquiries.
Name: A******** L****
Date: 2021-05-09 20:41:17
Rating: 5
Comment: Great service from top to bottom on time they communicate they care and made me feel comfortable about my uncomfortable situation. Very glad my insurance uses this company. They take care of all details and do the job right. Randy and Scott Adrian Monica Jennifer all professionals
Name: G*** S*****
Date: 2021-04-27 22:47:29
Rating: 5
Comment: Had a house fire caused by a lightning strike that was mostly contained to the garage, however the lightning exited through plumbing in the master bathroom and HVAC dumped smoke/soot into the house. QFB was on it within hours of me reporting it to the insurance company. Meet with several folks that would handle the restoration (structural and material). Mike W, was our lead for structural and Monica was the lead for contents. Mike was on top of every aspect of the process. He called or texted when he had updates or who was scheduled to come out. He worked with us for ideas on the repair of the master bathroom (goodbye garden tub). Anticipated timelines were accurate. COVID caused some delays with material (window / door) and the only problem we had was with the city permitting and their lack of communication. For contents Monica was great in communication as well. We worked though pack-out and return and she addressed our concerns. We only lost a few of the items that cleaning wasnt possible. So far we cant detect any smoke smell, her team did a great all around job. Overall, we are very satisfied with the process and the end result. If you have to use them (hopefully not after a disaster), ask for Mike and/or Monica.
Name: J**** L****
Date: 2021-04-22 18:32:09
Rating: 5
Comment: Randy Clark was the project lead for my restoration. He was extremely professional, always punctual, and always answered his phone whenever I had a question. Would highly recommend QFB property restoration.
Name: J*** K****
Date: 2021-04-22 15:18:38
Rating: 4
Comment: Work done well, hard to get in touch with project manager,
Name: S****** S*******
Date: 2021-04-15 20:50:43
Rating: 4
Comment: Did a great job
Name: K******* B*******
Date: 2021-03-22 13:15:59
Rating: 5
Comment: QFB was wonderful to work with. Our project manager, Todd, was extremely responsive to calls and texts and their team worked to repair our kitchen damage from a drain pipe leak in a very timely and professional manner. Would definitely recommend.
Name: R*** M******
Date: 2021-03-17 15:24:03
Rating: 5
Comment: Mike Whitten was great, on top of everything, great follow-up.
Name: R***** C***
Date: 2021-03-16 17:24:22
Rating: 5
Comment: Both Eli Mercado and Jim Bowman were very professional and knowledgeable. They took their time and explained what equipment they set up and how it works. The took great care not to make a mess setting up the equipment and the breakdown and removal of the equipment. Eli Mercado went a step above and informed me of all the services QFB offers. I would like to thank the QFB team.Thank You,Rafael A Cruz Jr
Name: J***** D******
Date: 2021-02-18 22:16:49
Rating: 5
Comment: The QFB team came in to do mold remediation following a hidden long term water leak under our kitchen cabinets. Testing done by a WFB sub confirmed the presence of mold. QFB constructed a plastic sheeting containment area within which they did their work. The remediation team was managed by Scott Lawrie who is very professional and easy to work with. The cleaning itself was led by Renato Oliveira. He was very kind and friendly, and he knew his craft well. Testing following the remediation confirmed no more mold. The containment area was removed and now we wait for QFB to begin the restoration part of this project. If you are unfortunate enough to require this type of work, I highly recommend QFB.
Name: J*** Z******
Date: 2021-02-16 15:28:15
Rating: 5
Comment: Great job by mike and his crews, highly recommended.
Name: M******* J**
Date: 2021-02-15 20:20:23
Rating: 5
Comment: Very grateful for the amazing work provided by Scott, Adrian, and Michele to remedy our mold. They were very professional, thorough, hard working, and caring. Kept us informed all throughout the process which was affirming. The estimate was all inclusive and there were no crazy surprises or price gouging which happened with a different company. I love the quality, honesty, and integrity of these guys& this company, QFB! Thank you so very much!
Name: E***** B******
Date: 2021-02-15 13:46:37
Rating: 5
Comment: Everybody that works with QFB is very professional they are old-school and very seasoned professionals and they perform their task with the finest of quality and being a Christian-based company they are totally trustworthy and they stand on their work and their word and they’re very courteous and make you feel comfortable and answer every question you have diligently I highly recommend this company my wife and I were very well pleased and being in the construction field 35 years myself in every phase of construction and believe me I am highly fussy and a perfectionist. When I say they did a good job they did a good job. Mike one there site mangers which was ours was very accommodating and respectful of our needs and made us feel so comfortable and knew what he was talking about for he was formally in the field himself for many many years a true professional and a true pleasure to work with thank you Mike.
Name: E*** M*******
Date: 2021-02-12 17:51:57
Rating: 5
Comment: We are very pleased with this companies work. Would highly recommend them.
Name: R*** H*****
Date: 2021-02-10 20:43:56
Rating: 5
Comment: Great communication and very professional. Some additional accidental damage done to home but they are fixing it at no cost. Finished ahead of schedule to ensure next phase of renovation to begin on time.
Name: G***** J******
Date: 2021-02-02 21:18:35
Rating: 5
Comment: I hired QFB to remove and replace a water damaged floor following an A/C flood. They were timely in inspecting the damage, working with my insurance company and in providing me with a quote, sample materials and a service timeline. I could not be happier with the final flooring and their assistance with returning all of the furnishings and knick-knacks back to their original place. Id use them again and recommend them to anyway looking for an honest, straight-forward floor replacement.
Name: s*** m**** G
Date: 2021-02-02 19:13:41
Rating: 5
Comment: Todd was my project manager.He did an outstanding job.He was very professional, courteous and very informative. He always!!!! called or sent text or voicemail to respond to any concerns. He really went above expectations! The job took over three months. He always responded to every!!! Call!!!All I can say is job well done and thank you !!!
Name: H****** B******
Date: 2021-01-28 17:16:52
Rating: 5
Comment: During an already difficult time, my dad had a pipe burst that left an inch of water throughout most of his home. After the water was removed and the pipe repaired, I contacted QFB to repair the damage. Glen immediately returned my message, that was sent on a Saturday afternoon, and coordinating began. I cannot express how attentive he was to my dads medical needs, the timeline we were up against, and the concern he showed during each phone call. I was updated almost daily regarding work orders, insurance issues, delivery of items, and scheduling workers. The crews he brought in to do the work were also of top quality. They were kind, communicative, and did their work well. Dad is happily back in his house and it looks good as new. I would not hesitate to recommend Glen and QFB Property Restoration to anyone.
Name: d**** g****
Date: 2021-01-14 23:17:56
Rating: 5
Comment: Had a terrific experience with QFB. Nuisance water leak damaged our library window framing as well as some drywall. Site estimator/ manager Todd did a thorough inspection, explained anticipated steps for repair and was very responsive regarding communication. Roland, who did the actual repair, was timely, communicative, and did an excellent evaluation which led to minimal invasiveness and a quick repair. I highly recommend them and appreciate their efforts.
Name: R** W******
Date: 2021-01-13 22:14:35
Rating: 5
Comment: Robert was a great help along with the rest of the team at QFB! They were always so friendly and responsive and made our water remediation go so smoothly.
Name: G****** R********
Date: 2020-12-28 18:46:06
Rating: 5
Comment: QFB Property Restoration just completed a large project in my house. We had a slab leak that damaged the kitchen area, and other areas around the kitchen. QFB responded quickly with the inspection and remidiation, constantly checking the levels and sending reports of damage and progress, they were extremely respectful and professionals specially the team under LeBrente Stevenson (remidiation) Kevin Wesner (estimator), several of their techs inlcuding Jim and Renato, they really respected the fact that their worksite is our home specially during these difficult pandemic times and having a small baby and older dog in home, they went beyond one could expect from a company to get us back in good shape with quality work and great timing. Equally impressive was the reconstruction portion of the job under Todd Ray with a challenging deadline and came up with different options to shave some time from the project compleition and with outstanding results. My wife and I are very satisfied with this company we would totally trust them again with work to our home in any capacity!
Name: A**** P*****
Date: 2020-12-09 16:21:11
Rating: 5
Comment: I was extremely impressed with their professionalism and quality of work. They were extremely responsive and were empathetic to my situation. I would highly recommend QFB to my friends and family. Thank you QFB
Name: A****** B*****
Date: 2020-12-09 14:16:35
Rating: 5
Comment: On October 31, 2020, I came home after dinner to find smoke alarms blaring and water crashing through the ceilings of my second-floor townhome. The standing water was already soaking two of my three bedrooms and running down the stairs like a river creating another layer of water on my tile floor at the ground level. The upstairs water was seeping through the subfloor into my ceiling of my living room dining room damaging much of my contacts downstairs. This company was immediately dispatched. The way for several days. The senior investigator (Bob) immediately zeroed in on the problem with the fire department was still perplexed. The project manager (James) has been prompt and courteous throughout the process. The water mitigation technician was outstanding and the cleanup was done within a few days. The pack out crew was very proficient and still holds my personal effects until my insurance adjuster gives a thumbs up for either disposal or remuneration. this company is very professional and I highly recommend them for any and all of your needs should they arise. Thank you for taking the time to read this.
Name: P*****
Date: 2020-11-20 17:39:40
Rating: 5
Comment: Great work by Fernando and Santos. They were organized, thorough, polite and detailed. Left the job site after organizing and cleaning the area to its proper place. My only issue with QFB was the time it took to schedule the actual repair. Overall, everything went well.
Name: b***** b***
Date: 2020-11-18 13:38:21
Rating: 5
Comment: From the minute we called QFB concerning our mold problem, they were helpful, professional and courteous every step of the way. We had mold growing behind our walls, in the insulation and underneath the carpet in two rooms of our home. QFB tested the mold and created a removal plan within days of calling. Scott, our project manager, handled everything for us and kept us in the loop the entire time. He provided us with phone calls and up to date photos daily of all the work that was being done. We really appreciated the constant communication he gave us. Lucy and her team handled the actual removal and cleaning of our home. She was professional, informative and always on time. We have been so impressed with their work throughout this entire process. They made it extremely convenient for us. We can’t thank them enough for making this difficult problem into an easy solution!
Name: L**** E******
Date: 2020-11-11 01:50:55
Rating: 5
Comment: They were responsive and thorough.
Name: N***** R****
Date: 2020-11-06 21:05:24
Rating: 5
Comment: Scott and the foreman on the project were both grear
Name: G***** G*****
Date: 2020-11-04 19:31:04
Rating: 5
Comment: QFB did an excellent job. Great coordination with my insurance company. The Project Manger, Glen Chastain, stayed on top of the project with me and his sub contractors. Any problems that materialized were handled promptly and professionally by Glen. I highly recommend Glen and QFB.
Name: M****** F
Date: 2020-10-09 14:58:09
Rating: 5
Comment: Mike and his team were very responsive and helpful throughout this whole process. Even when we had unexpected challenges due to COVID, he communicated a plan. I was very pleased with the outcome.
Name: j*** p***** i*
Date: 2020-10-04 14:31:10
Rating: 4
Comment: I had a leak in my laundry room that seeped along the baseboard into the kitchen. The estimator was quick to respond and thorough in his description of the process. I wanted to complete the process as quickly as possible and I got the feeling after the estimation it could all be done together. Once I spurred them along the work was completed. I had to continuously ask for options, samples and the next piece. I felt some things could have been done quicker such as ordering all the pieces up front, and painting the walls while the cabinets were on order, but it turned out alright in the end and only a couple weeks extra. Looks great.
Name: J*** Q
Date: 2020-10-02 01:47:34
Rating: 5
Comment: Service was great! Always contacted me to give an update and status on reconsolidating work. Employees were very professional and answered all my questions with knowledge and recommendations.
Name: k*** r**
Date: 2020-09-30 14:47:42
Rating: 5
Comment: Very pleased with the service we received. Our Project Manager Randy did a nice job managing everything and kept the project moving forward. The project turned out exactly like we had planned and we were well informed throughout the entire time.
Name: N****** U***
Date: 2020-09-29 00:28:57
Rating: 5
Comment: Workers were very nice, clean, organized, and professional. They kept me informed of everything. It was a pleasure having them in my home. Ms. Lucy Gonzalez was very caring and helpful.
Name: K******* E*****
Date: 2020-09-27 21:13:26
Rating: 4
Comment: We had to replace a large center island in our kitchen. The rebuild was excellent. Project was lengthy due to custom cabinetry that was on order delay. Once materials were available the work progressed nicely. The build out contractor, Roland, was truly a pleasure to work with and he did an excellent job.
Name: T**** S******
Date: 2020-09-15 21:14:37
Rating: 5
Comment: Excellent clean up after electrical fire by Lucy Sanchez with her co worker. Great attention to detail as well as knowledge of how to remove smoke damage from walls floors etc. I would call this company again if I ever need fire restoration (hopefully not).
Name: L*** R*****
Date: 2020-09-03 14:28:18
Rating: 5
Comment: QFB service was outstanding. All their personnel were very professional in their performance of their work and the quality of their job. They were always on time and were quick to respond to our needs.
Name: H****** S******
Date: 2020-08-07 14:18:20
Rating: 5
Comment: QFB worked with my crazy schedule to urgently fix a leak in my ceiling.Highly recommended.
Name: J*** H*******
Date: 2020-08-04 18:15:14
Rating: 5
Comment: I had a great experience with Lebrente from QFBuilders. He was professional, friendly and vary courteous. He help me understand the process and ask me if I had anymore questions. He took the time to make me feel comfortable which was vary appreciative.
Name: r*** l***
Date: 2020-07-31 20:52:03
Rating: 5
Comment: Mike at QFB did a great job making sure that our restoration got done in a timely manner and was totally committed to getting the job done right.The crew did a credible job protecting our furniture and cleaning up as well. Thanks
Name: J***** M********
Date: 2020-07-20 14:22:36
Rating: 5
Comment: The entire process was very easy and everyone involved was extremely friendly and professional. I will absolutely use them again in the future.
Name: K** G********
Date: 2020-07-17 19:12:26
Rating: 4
Comment: The sub-contractors for QFB were professional and did excellent work. The communication from the front office in regards to when the work would be done needs improvement. I was told someone would be at my home and nobody would show up. This happened on several occasions. The work I was told they would be doing was not quite accurate. Although, the sub-contractors did excellent work and were always pleasant. The front office communication was lacking. Therefore, I can’t rate them 5 stars
Name: D**** M*********
Date: 2020-07-12 16:01:35
Rating: 5
Comment: We were very impressed with QFB. We had them do repairs due to water damage, which included patch work on the walls, painting, new floor boards and installing new vinyl flooring. The guys were on time, professional and the job was done according to their original timeline. We liked them so much we asked them to replace the flooring in another room and that job was completed quickly as well. We would definitely recommend QFB for your restoration needs.
Name: P******* W******
Date: 2020-07-02 10:30:01
Rating: 5
Comment: We had a refrigerator leak which left us with wet mold in the wallboard,baseboard and cabinets in the kitchen and the entryway. We called a mitigation company to cleanup and they gave me the info on OFB and Glen Chastain. I called and Glen responded promptly. I had the ok from the insurance co, and I did have another estimate. Glen came and I was so impressed with the professionalism and knowledge, we signed the contract. The workers came when they said they would. The work was meticulous from prep to cleanup. They were polite and kept making sure we were pleased with what they were doing and with the results. I had no cleanup when they left except for putting my cabinet contents away.I would highly recommend OFB to anyone who needs this type of work done. I will definitely use them again.
Name: B*** H*****
Date: 2020-06-27 12:29:46
Rating: 5
Comment: After my house flooded I didnt know where to turn for the repairs. QFB explained the entire process and got to work right away. Everyone who came into my home was curtious and professional. If I had questions or concerns they answered quickly, it was clear they wanted me to be happy. I would definitely recommend QFB.
Name: J***** J*****
Date: 2020-06-26 01:35:16
Rating: 5
Comment: The coordination of everyone involved, from demo, mold mitigation to reconstruction was exemplary. Would highly recommend QFB to anyone
Name: J*** L***
Date: 2020-06-20 19:18:52
Rating: 5
Comment: The project manager was very responsive to our questions and concerns and the end result is beautiful!
Name: S**** V** S*********
Date: 2020-06-10 14:13:00
Rating: 5
Comment: Quality First Restoration has solved drainage issues, completely removed mold from my entire small house and is currently in the process of restoring every aspect of my home. They have been professional, courteous and prompt, performing the work in an exemplary manner. I highly recommend QFB.
Name: C**** D****
Date: 2020-05-28 18:02:26
Rating: 5
Comment: QFB and Mike Whitten and his team were amazing to work with. They took care of all the concerns i had and helped out a lot. They did amazing work and work around my schedule to accomodate me.
Name: C**** T******
Date: 2020-05-19 00:09:57
Rating: 5
Comment: I was very happy with the work QFB did to restore my bathroom. They took care of everything, the plumber, tile work, flooring, painting. They had trustworthy people come to my house and I didnt have to be there. The quality of the work was great.
Name: L**** P*****
Date: 2020-05-17 15:30:44
Rating: 5
Comment: Did a great job. Were responsive and answered all my questions. Handled everything efficiently and on time. Hope to never need them again but if I do, I wouldn’t hesitate to call QFB.
Name: I****** G*****
Date: 2020-05-17 15:08:06
Rating: 5
Comment: Had QFB come out for some water mitigation from a pipe leak. They were very professional and explained everything that was going on and what they were going to do. Their employees were very nice folks and a pleasure to work with.
Name: j** g*****
Date: 2020-05-16 17:20:13
Rating: 5
Comment: Did a great job on our project. Project manager was very responsive and worked very well with us. Only reason not 5 stars was the fault of a subcontractor that delayed the project.
Name: J*** M*****
Date: 2020-05-15 12:37:32
Rating: 5
Comment: QFB did an excellent job on restoring a room that had fire damage. It looks brand new! Their team did such a professional job we couldnt be happier. Their team was easy to get in contact with and very personable. I have worked with many contractors before that I could not get a hold of. Not them. They were very responsive. I would highly recommend them.
Name: L**** L******
Date: 2020-05-12 16:14:07
Rating: 5
Comment: We loved working with QFB Property’ Restoration because they are professional, highly skilled, courteous, and respectful. Glen Chastain, General Contractor, has assembled a team of highly skilled professionals ranging from plumbers, painters, floors, finish work including baseboards and wall boards. We had a water leaks in our home, resulting in the need for a major repair project. Glen was with us every step of the way. He reduced the stress we may have endured if we had to coordinate the work on our own especially during this pandemic. We would highly recommend QFB Property Restoration for any repairs you may need in your home. Thank you Glen Chastain for your professionalism, communication, prompt responses, and being so courteous as well as very efficient! We are thrilled with our new home!
Name: D** G*******
Date: 2020-05-06 19:10:36
Rating: 5
Comment: Amazing company that provided a seamless and painless service. Expecting a nightmare situation that actually turned out amazing! Thanks to Glen C and all the partners - everything clicked! I absolutely have no reservations in referring this company and the quality individuals we were blessed to deal with...EASIEST situation ever! Thank you!
Name: L**** C***
Date: 2020-04-28 03:13:42
Rating: 4
Comment: We were about 90% satisfied with this company. At first they were FAST, professional, thorough and answered all questions and were forthcoming on what is happening each step of the way. It did take a long time for the whole process. But in the end it was worth it. Our only complaint was regarding the last step of the process. The person in charge was not good at communicating. He often made promises he never kept. He caused us a some anguish. There were some small problems with the installation but we approved anyway. Over all we would use the company again but would want to be sure another vendor was handling the final step.
Name: C B***
Date: 2020-04-26 18:14:56
Rating: 5
Comment: QFB repaired two water damaged cabinets from a water leak under my elderly mother’s kitchen sink. Once I contacted them, they came the next day to survey what needed to be done and within a week was able to come out and start the work. It took three days to complete the entire job, but they did an excellent job. The plumber was on time the first day and disconnected everything so the cabinet workers could come the second day and rebuild both cabinets. The cabinet worker and his son were a great team, arrived on time, and spent a full day building two new beautiful cabinets out of high quality wood. They were also able to use the original doors and facing so that it all blended in with the other cabinets when it was finished. They also checked for mold and replaced the drywall behind the cabinets. The plumber came out the third day and reconnected all the plumbing. He made sure everything worked and drained properly even the dishwasher. He also calked around the sink and backsplash which I appreciated. Glen, the project manager talked to me throughout the entire project and then came out the last day and made sure everything was repaired to my satisfaction. He made the whole process extremely easy. I highly recommend QFB for any restoration project you need. They are very dependable and qualified.
Name: M*** C*********
Date: 2020-04-24 23:02:36
Rating: 5
Comment: We used their services by way of our insurance company. We were glad we used them. They brought in professional workers that did a great job. The work went smoothly. They were willing to listen to me and got the job done in a timely manner. It was very easy to communicate with the company. The returned calls or messages right away. Great experience.
Name: C**** R******
Date: 2020-04-23 19:24:06
Rating: 5
Comment: Very happy with Ruben and his team that helped us get our master bath shower put back together after mold was found in the wall. It looks amazing! Thank you!
Name: R S
Date: 2020-02-28 02:31:47
Rating: 5
Comment: They are a Restoration company with high quality technicians and managers. Competent personnel.
Name: M*****
Date: 2019-10-30 21:54:25
Rating: 5
Comment: Our home was practically destroyed by a severe fire. Quality First Builders knew right away how bad the damage was. They were there the day after the fire; kept in touch with us until the house was completely built and ready for us to move back in.I want to thank Quality First Builders Team for the help they gave us during those difficult days.Special thanks to the project Manager John Frawley, who had to deal with so many people; And with us; putting pressure on him. John and LeBrente were gentlemen replying to our complaints.Thank you Quality First Builders for all the help you provided us.
Name: F******* B******
Date: 2019-06-13 19:01:00
Rating: 5
Comment: Quick friendly service!
Name: R****** C****
Date: 2019-02-11 16:14:45
Rating: 5
Comment: Great company to work for. I sure do appreciate all the support I’ve had my mother and father both passed away during the month of December. It is great to work for a company that helps you out in a time of need.
Name: N****** M*********
Date: 2019-02-11 15:14:38
Rating: 5
Comment: Very professional. Excellent attention to detail!
Name: T***** S******
Date: 2019-02-11 14:58:04
Rating: 5
Comment: QFB is a great company to do business with.
Name: g*** C*******
Date: 2019-02-11 14:41:41
Rating: 5
Comment: Great company to be a part of. Taking care of the customer is at the top of everyone’s list. So much so it is part of the QFB culture.
Name: P****
Date: 2019-02-11 14:32:14
Rating: 5
Comment: This company took care of my second floor laundry leak and damage. They came in late on a weekend night to get rid of the water and by the end of the same week everything was restored and I was doing my laundry again.The water team and then the property repair guys did their jobs perfectly and really fast.I hope that I never need excellent service again....but if I do.......they will be the only service company that I will call and or recommend!
Name: L*** M******
Date: 2018-11-11 16:33:55
Rating: 5
Comment: We were out of town when a pipe burst in our upstairs bathroom. It flooded the upstairs and then moved to the main floor causing damage to both the upper and lower floors and the garage. We were fortunate to have Jim Bowman lead the mitigation efforts for QFB Mitigation. You can put your trust in him. He gets the job done while protecting your home and personal property. He keeps you up to date on what is happening and what the next steps are. He is patient and kind. In short, if you are unfortunate enough to have such an event you want him on the job. We want to personally thank him for working so hard in truly awful conditions.
Name: j**** b*****
Date: 2018-10-25 15:42:12
Rating: 5
Comment: Great job 👍🏻👍🏻👍🏻👍🏻👍🏻
Name: M****** M**
Date: 2018-08-22 18:23:03
Rating: 5
Comment: QFB helped us out so much after Hurricane Irma repairing tree and storm damage. They came out right away and got a tarp on our roof, their water extraction team was in touch every step of the process drying our front two rooms. Then our project manager took over with all the repairs needed and their vendor Power Roofing did a great job on our new roof. I wouldnt have known where to start and QFB handled everything for us. Thank you! We are so glad our insurance company recommended them.
Name: G**** H*****
Date: 2017-09-27 23:49:30
Rating: 5
Comment: I called this company for consideration of their services related to storm damages after hurricane Irma. 17 days after the storm...everyone is busy. Even this company. But they made time to review my damages in a very short order. Ive been a general contractor for a long time. I simply dont have time to address the issues I called them about.LeBbrente Stevenson, a field manager, came out and was very professional in both his looks and demeanor. He had sophisticated equipment, thermal imagers, etc. and gave me a through, and detailed review of the items we looked at.I would recommend this company. based on the professional, courteous way Mr. Stevenson conducted my review.Thank you for making time for me LeBrente!
Name: M*** S
Date: 2017-05-18 17:40:46
Rating: 5
Comment: Excellent company. Nick was great to work with and very knowledgeable. Highly recommend.
Name: D****** O***** (**********
Date: 2015-03-10 12:35:12
Rating: 5
Comment: If you looking for someone with a proven track record for construction management you have found them. Great company with great people.
Name: E**** K******
Date: 2024-02-02 02:23:36
Rating: 5
Comment: A great experience with ATI from starting with mold and water mitigation with Adrian and his crew to demo and rebuild with Tylers crew. My pack out and pack back with Milady was awesome and loved her crew. Tyler was in charge and he delivered what he promised in a timely manner. Thanks again for stepping up!Erika Kessler