Jansen Shutters & Specialties

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Name: B**** S******
Date: 2023-10-26 15:34:36
Rating: 4
Comment: UPDATE:We talked at length with Travis Jansen, he kept his word and got involved and made things happen - So we are at the last point of the install and things just need a little tweak to operate flawlessly - We should be finished up in the coming weeks and i wanted to update my review to reflect the Jansen commitment to their customers they do stand behind their work and are working to be the best they can be and are now getting focused on customer satisfaction.We contracted with Jansen for our storm shutters, bahama shutters and sun shades. OF course the hurricane slowed the build of our home. We kept jansen appraised of the progress as the close moved from june of 2022 to may of 2023. Delays all around after the storm, to be expected.When we met with John Sipple to go over what we wanted, colors, functionality, he indicated we could control the shutters with an iphone App. That was our deciding factor with jansen.We talked about a 1/2 window cover bahama shutter same as my neighbor - they installed a full window shutter and now i get no light in the front room of my house, i wanted a 36 inch bahama for the space above my door same as my neighbor, what was installed was a 2 ft version. I questioned John Sipple about this and the app i needed, he blamed the measure errors on the team that did the remeasure. And he denied ever talking with us about the Iphone app for the storm shutters, and he even blamed me for my order having to sit in the warehouse since the house was delayed. And was rude about it. Hence the review.Once the house was completed, we scheduled for late may for installation, which became mid june, still ok we just had to make another trip to Florida. The install team (Ed and Matt) did their best but could not finish the install, so we did not have electrical nor did we have the covers installed over the motors and rollers. A month went by as Sunshine Electric had to be scheduled as jansens employee (Sebastian) was not capable of doing the work although he indicated to me when he was here that the job was no problem we just needed some conduit run for the wiring.So in comes Sunshine Electric, took them two solid plus days and they completed all the electrical. Great, now we needed jansen to send their team to put on the covers, install the manual crack for each unit and adjust the roll down storm shutters than were coming down crooked. We waited yet another several weeks, out comes Sebastian and works from 10 to 2 and does not complete the cover installation and whinned the entire time about having to go up a ladder to the second floor. I had to show him how to properly place a ladder to go up 24 feet. Two more days of work to finish i had to push him to finish.i pushed him and the summer intern whom was willing to do double the work of Sebastian and he and i got the covers installed and completed the covers.For over three months i have been calling and asking about the APP, and the bahama shutters that are not what we ordered.Still not a response and still we are missing the bolt covers, we are missing the app to control the shutters - the pole to enable the mechanical roll down manually, the storage bag for the upstairs storm curtains, and of course the bolt hole covers - and the bahama shutters, 2 of them are the wrong size. Nothing has been done about that since july now and we called and asked for the correct items and its almost 3 months.So beware, what you order and what you get are not likely to be a match, if your dealing with John Sipple god help you then. Get everything in writing and trust nobody there to do their job to completion, its not in the DNA. And customer care, i can only imagine.Needless to say we are not recommending Jansen and we will go elsewhere to the additional work we need.Hope this helps you avoid what we are going through.

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Name: K***** B****
Date: 2023-08-22 16:01:14
Rating: 5
Comment: I had Jansen create shutters for my front and side doors. The agent explained clearly how they would look. When Devon the installer came I was again impressed with the work he did as well as his information as to how the shutters would function. Jansen is a great company to work with.

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Name: J*** W*****
Date: 2023-08-21 18:18:19
Rating: 5
Comment: Wonderful folks to work with. Especially John Sippel. They make a unique first class folding shutter system that is state of the art. Quality work and easy to use. Really gives us piece of mind. Thanks so much

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Name: J** B*****
Date: 2023-08-17 18:32:45
Rating: 5
Comment: Jansens just installed a roll down shutter for my front door. They did a very nice installation and reviewed with us the operation of the shutter. Very Professional. When we moved in to our new home last year, we had Jansens install on our back porch remote roll down hurricane fabric shutters. Two months later we were in the path of Hurricane Ian for 13 hours with winds of 145 mph gusting to 200 mph! The shutters held fast and all our furniture on the porch was untouched by the storm! THANK YOU JANSEN SHUTTERS AND SPECIALTIES FOR YOUR QUALITY WORKMANSHIP!

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Name: I*** M*
Date: 2023-08-11 11:48:23
Rating: 5
Comment: Great

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Name: D**** G***
Date: 2023-08-05 13:42:18
Rating: 5
Comment: Kevin and Brian installed a carport on my mobile home and I couldn’t be happier. I received a beautiful, solid, well constructed carport. Kevin and Brian were hardworking with great attitudes, even though it was well over 90 degrees outside. I would definitely recommend Jansen’s Shutters to anyone, in fact, I already have. Thank you, Debra

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Name: J*** C*******
Date: 2023-08-01 20:19:11
Rating: 5
Comment: Representing Jansen Shutters, George is very knowledgeable and responsive to my hurricane needs. I have purchased all my storm protection from this reliable company.

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Name: R***** W*****
Date: 2023-07-28 16:46:30
Rating: 5
Comment: Steven arrived on time and showed great technical talent installing our accordion storm shutters. We are very pleased with our installation.

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Name: S**** M*****
Date: 2023-07-20 22:28:04
Rating: 4
Comment: Overall satisfied with the service/company/installers, but on several occasions simple communication to Jansen, and within Jansen, seemed to be a challenge. Thats the reason not 5 stars.

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Name: C***** M*******
Date: 2023-06-07 13:51:42
Rating: 5
Comment: Very professional and high quality products used for my hurricane storm shades. Highly recommend!

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Name: F*** B****
Date: 2023-02-08 11:39:15
Rating: 4
Comment: SO far so good. Phase two most important. Please call or text me with scheduling. My renter has not been inconvenienced. Prices and estimates , so far, seem fair.

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Name: M*** M******
Date: 2023-02-02 00:44:59
Rating: 5
Comment: Kevin and Humberto are the best! Kevin is an expert and goes out of his way to help me understand my situation. Weasel very happy to see they came back this time and will do the work.

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Name: T***** F*****
Date: 2023-01-30 17:43:33
Rating: 5
Comment: Hurricane Shutter motor repair

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Name: D*** H****
Date: 2023-01-13 18:43:21
Rating: 5
Comment: Came out and replaced Hurricane compromised Screen, so it did its job and they did as well!!!!

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Name: W* H****
Date: 2023-01-10 15:53:57
Rating: 5
Comment: Replaced the bottom scrubber on our hurricane screen that came loose during Ian.Only took a few minutes and they were all done.Good job.

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Name: T*** R
Date: 2023-01-06 16:44:01
Rating: 5
Comment: Hands down, working with Jansen Shutters and Specialties was the most seamless and overall pleasurable experience I have had with any contractor for a medium to large scale home improvement project. From start to finish, communication between the contractor and myself has been constant and absolute; all to ensure my detailed desires for hurricane screens and shutters to be installed at my residence was clear and workable to achieve the desired outcome. I have to give special recognition to the installers (Eduardo and Matt) for their professionalism, courteousness, attention to detail, and overall thoroughness in work performance from start to finish. They absolutely know what they are doing and their dedication to customer service and satisfaction is greatly appreciated. Thank you Jansen Shutters and Specialties for a clean and aesthetically appealing end product! I will definitely use this contractor again for my next hurricane protection project.

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Name: G***** B****
Date: 2022-12-29 23:29:35
Rating: 4
Comment: The office had dropped my 1:30 appt, but once the guys got here, they were friendly and competent.

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Name: A*** B*****
Date: 2022-12-20 18:07:53
Rating: 5
Comment: Hurricane Screen repair

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Name: M*** G******
Date: 2022-12-14 11:47:20
Rating: 5
Comment: Guys that came out were awesome! Keep up the good work

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Name: G***** W******
Date: 2022-12-03 19:45:05
Rating: 5
Comment: Provided maintenance on shutters that withstood hurrican IAN

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Name: B** S**
Date: 2022-11-21 19:07:26
Rating: 5
Comment: Hurricane shutters repair

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Name: M*** D****
Date: 2022-10-20 18:54:11
Rating: 5
Comment: Jansen did a great job at a fairprice. I would definitely recommendthem. 5 out of 5.

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Name: D****** N*****
Date: 2022-10-07 19:29:06
Rating: 5
Comment: We moved into our Venice home 1 year ago. The previous owners had installed Jansen Aluminum Accordion shutters on all windows and doors. Hurricane Ian certainly tested these shutters. They were so easy to close up, lock and then open up. Extremely sturdy, they look nice, and certainly protected our home. I have to commend the Sales Representative, George Bogden. When we moved into this home, we put the shutter keys in a safe place to be pulled out when needed. I guess with all the chaos of moving in, they were misplaced and we did not realize that until the Saturday before the hurricane when we were going to test out how to close and lock up these shutters for the first time. Fortunately we had the Sales Contract and Georges business card. Since Jansen was closed when I tried to call on a Saturday, I called George on his cellphone. He returned my call, came out to our home on Monday to check out the type of keys we needed and brought us new keys Tuesday morning. We are so appreciative of his responsiveness and professionalism.

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Name: M****** M*****
Date: 2022-09-21 14:31:51
Rating: 5
Comment: Two men that were here were friendly and stayed on task.

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Name: C**** G******
Date: 2022-09-12 18:48:43
Rating: 5
Comment: Beautiful shutters, professional service, very responsive. Shutters arrived earlier than expected - which was appreciated.

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Name: a**** r****
Date: 2022-09-09 13:51:33
Rating: 5
Comment: Serviced lanai hurricane shutter

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Name: K**** B****
Date: 2022-08-30 20:17:53
Rating: 5
Comment: Hurricane shutter repair

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Name: U***** B******
Date: 2022-08-18 20:05:40
Rating: 5
Comment: An accordion hurricane shutter on a sliding glass door was notclosing properly and was fixed today by Sebastian & Ron. I am very happy with the service and the products that were installed by Jansen to protect my home.Ursula Bonczek

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Name: P*** S********
Date: 2022-08-16 20:49:00
Rating: 5
Comment: Able to repaire a defective motor in our hurricane rolldown screen on the day we called for service. Repairmen were on time, quick, and efficient. Repair service scheduler was knowledgeable, informative, very helpful.

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Name: J*** S*******
Date: 2022-08-08 18:45:56
Rating: 4
Comment: Great products, good service.

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Name: L*** H*****
Date: 2022-07-12 18:12:40
Rating: 5
Comment: Annual check of 4 motorized accordian shutters. Had one we were somewhat concerned about but after careful checking by them, checked OK too. Very friendly ,Knowledgeable and professional.

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Name: K**** B
Date: 2022-07-12 12:06:59
Rating: 5
Comment: Jansen did several hurricane shutters and replaced entry doors with hurricane rated ones. They were very easy to work with, professional and thorough. The process did take a long time, but that was due to supply shortages and they were very honest with me about that from the start. Before they would even let me put down a deposit on the materials, they explained the delays they were experiencing and did not want to set my expectations about delivery times. They handled all the permits and even helped me trouble shoot some problems I had when the city made a mistake. Highly recommend!

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Name: M*** R*****
Date: 2022-06-27 19:50:16
Rating: 5
Comment: Service tech called prior to arrival at scheduled time, AND office followed up same day with status. Very courteous and explained processes and next steps. Waiting for parts order to complete, will update after.

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Name: S***** C******
Date: 2022-06-24 04:34:59
Rating: 4
Comment: I was a little disappointed that the tech who replaced the locks on my shutters did not clean up the shavings that were left on the ground in my lanai, I had to vacuum those up. I felt that this should have been part of their service, to clean up after the installation.

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Name: M***** M********
Date: 2022-05-19 20:38:24
Rating: 5
Comment: Everyone I dealt with was enthusiastic and knowledgeable, and the job was completed on time.

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Name: W***** S***** (***** W******
Date: 2022-05-18 17:30:50
Rating: 5
Comment: Jansen removed and reinstalled our accordion shutters after the paver installation James and AG were on time and very efficient in reinstalling the shutters. They were professional and courteous. I can only recommend this team if you get your shutters from Jansen. 5 stars well deserved

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Name: G*** R*
Date: 2022-03-29 19:17:37
Rating: 5
Comment: They have a new crew working for them. Jason and his crew were incredible! the 3 of them came in, each set to work on some aspect of the job. They were precise and professional...and fast. I highly recommend their work!

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Name: J**** M******
Date: 2022-03-22 20:47:33
Rating: 5
Comment: Wow!! From start to finish absolutely amazing!! Not sure about these reviews but Jansen is incredible, I work in the construction industry and they must of changed things around because the job is fabulous, the measurements are spot on especially for a 2 curved windows that are joined together!! Id definitely buy more from them.

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Name: p*** g*******
Date: 2021-09-03 22:13:07
Rating: 5
Comment: We are very pleased with the quality and workmanship of our new rolling armor screen. Russell was our salesman and he was very informative. We were strongly considering hiring another company that would have cost us less money but Russells product knowledge and advice won us over. Our installers , James and Chris were also very professional and detail oriented. They did a great job. We would highly recommend them.

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Name: N*** T*******
Date: 2021-08-05 15:18:18
Rating: 5
Comment: We have 2 roll-down aluminum shutters that all of a sudden did not roll down. It took about a month for Jansen repairmen to come to our house. I am not happy that it took so long, but I understand they are very busy. When Jansen repairmen (Paul and Sebastian) did arrive, they were professional and technically competent. They determined that the shutters came off track and observed that our house was recently painted. Hence, they surmised that the painters pushed them up and caused the shutters to get off track. I was impressed that Paul was able to come up with a reason why both shutters came off track. It did not take Paul and Sebastian long to fix them, and they departed. After they left, I tried to roll down one of the shutters manually, but it did not seem to come down. I called the office and explained the problem. Paul and Sebastian came back within an hour and showed me how to get the manual crank to work and explained that the gear ratio on this size shutter is such that it comes down very slowly as you crank. I was very happy that everything worked when they left the second time, and that plausible explanations were provided for what went wrong. My only complaint is that it took a month after I called for me to get an appointment for the repair. It turned out that Tropical Storm Elsa was coming. Luckily, the storm was mild here. However, if the storm had built up to a powerful hurricane, we could have suffered substantial damage.

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Name: L**** B******
Date: 2021-08-03 14:00:54
Rating: 5
Comment: Jansen installed accordian storm shutters on our home in 2017. Their proposal was prompt, professional and competitive. The appearance of the shutters even passed the scrutiny of a critical HOA ARC committee! Today they have retained that great appearance and have added a sense of security during the storm season. I think they will also add to the value of our home when resold.

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Name: J******* C******
Date: 2021-06-07 15:17:52
Rating: 5
Comment: My husband and I purchased hurricane shutters from Jansen Shutters & Windows. I cant express strongly enough how happy we were with their professionalism, quality of the shutters, and the installation process from start to finish. They were also less expensive than the smaller local shutter companies. From the sales person to the office staff to the installers, they went above and beyond to make sure we were happy.Thanks again!Julie and Bob

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Name: W***** H*****
Date: 2021-04-26 22:31:13
Rating: 5
Comment: Phil and the Jansen Shutter & Windows team was professional, polite, very knowledgeable, very responsive to all requests and first class customer service. Amazing team, we will be back in the future.

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Name: K******* E****
Date: 2021-03-16 13:37:41
Rating: 4
Comment: My husband and I had hurricane screening installed by Jansen. We absolutely love them. Our installers were James and Eduardo and they are an amazing team who work together seamlessly. We use our screening not just storm protection, but also shade and/or privacy on our lanai. These two young men are professionals in their trade and a pleasure to have at our home. Thank you James and Eduardo for your expertise.

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Name: E**** C******
Date: 2021-03-13 16:24:11
Rating: 5
Comment: I had a storm shutter repaired on Longboat Key. They came out and assessed the situation, immediately ordered parts and assured me that they could come back in a timely manner and repair it. Everyone in the front office and the repair men who came out were very responsive and professional and understanding.

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Name: J**** H
Date: 2021-02-19 15:13:55
Rating: 5
Comment: Edwardo,James,and Austyn installed my hurricane screens and they provided 1st Class customer service! They were professional,polite and treated the job and my home like it was there own! They even stayed late to get the job completed which I respected! I would highly recommend these installers on your project😊 Thank you for the quality finished project.

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Name: R* F
Date: 2021-02-03 18:02:04
Rating: 5
Comment: Jansen Shutter & Windows worked with me on getting hurricane panels installed my home in Bonita Springs. From the initial meeting, coordination, install and the completion of the job with City of Bonita Springs Permitting...everything went great! I would not hesitate to recommend them and I will. Thank you to everyone at Jansen

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Name: P* L
Date: 2020-12-22 15:24:15
Rating: 5
Comment: Jansen installed a SUNAIR awning on my house which is a very nice and high quality awning. Justine at Jansen has been great. Actually, outstanding and exceptional in being very responsive to all requests, in maintaining continuing communication regarding scheduling, and in coordinating all other interactions with Jansen. Paul did a great job on installation. Very conscientious and did a very neat job attending to every detail taking whatever time was necessary to execute a quality installation. Everyone has been very professional and friendly.

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Name: B****** D*******
Date: 2020-11-23 19:27:02
Rating: 5
Comment: Chris and Nick arrived promptly, fixed my problem which was a key broken in the lock of one of the shutters, and then they walked all around the house trying all my keys in all of the shutter locks, and also lubricating all of the locks. I had not previously been instructed to lubricate the locks, so I immediately went out and bought a can of the same stuff they had used. They showed me how to lubricate the locks. Additionally, several of the velcro straps broke as the men were fastening the shutters, but they and the office assured me that they would bring some more straps the next time they are in my neighborhood.Both young men were completely knowledgeable and professional, and clearly explained how I could better manage the use of the shutters. They answered all my questions, and were as friendly and pleasant as they could be. I would be happy to have them back again if I ever have another problem with my shutters. By the way, I have had the aluminum accordion shutters for four years now and have used them during several of our Florida storms. They give me a great sense of security. I have recommended Jansen to several of my neighbors. I am so glad I made this investment. Thank you Jansen.

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Name: R***** M*****
Date: 2020-10-28 00:00:44
Rating: 5
Comment: We had a wonderful experience with Jansen shutters from start to finish. Bill Curley was extremely patient and helpful with our hurricane shutter ideas and kept on marking up different options to get in a comfortable price point with the appropriate protection. The installation team was wonderful and everything went smoothly. Every time we talked the office staff they were professional and helpful. We couldn’t be happier!!!

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Name: J**** S********
Date: 2020-09-28 16:49:56
Rating: 5
Comment: We purchased a hurricane window from Jansen and are very pleased with the product and the service. What I thought would take a week took only 3 days. Thank you for your attentive service.

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Name: t*** d*****
Date: 2020-09-17 13:14:45
Rating: 5
Comment: Very please with this company! From start to finish they were the best! Justine was on time and so knowledgeable when she came for our estimate. You don’t get customer service like that very often these days! The crew that came was also very respectful and efficient installing our hurricane shutters! Would definitely recommend.

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Name: M****** C***********
Date: 2020-09-17 01:31:42
Rating: 5
Comment: Justine is a Good and clear instructions on what to expect and when. Great phone skills and overall pleasure it was working with us. Thank you for your hard work

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Name: N***** K*****
Date: 2020-09-11 14:31:44
Rating: 5
Comment: We received good and clear instructions on what to expect and when!! Justine gave us amazing customer service. She had great phone skills and overall it was a pleasure working with Justine and the company! I will highly recommend your company to family and friends!

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Name: c**** a***** g******
Date: 2020-05-02 13:57:17
Rating: 5
Comment: Excellent store with a variety of products for your windows, doors and affordable prices

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Name: T** S******
Date: 2019-09-24 20:58:24
Rating: 5
Comment: I believe that Jansen Shutters and Windows in Venice is truly a great company. Phil Jansen is genuine and extremely fair. Whatever your needs, whether to protect during storms or hurricane season or enhance the beauty of your home, everything you’re looking for is at Jansen’s!

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Name: C*** K*******
Date: 2019-09-09 23:07:35
Rating: 5
Comment: Couldn’t recommend a better company in Sarasota county!

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Name: S**** K*****
Date: 2019-09-03 23:42:10
Rating: 5
Comment: I was admittedly nervous and naive when it came to choosing a company to install my hurricane shutters, then I stopped in and met Phil and his son Travis at Jansen shutters in Venice. They were both super welcoming, polite and very informative throughout the whole process. Any question I had and even some I didn’t think to ask they not only had the answer, they explained it to me in a way that a novice like myself could understand. I would definitely 1000% recommend them if you looking for shutters!! You’ll be happy you did!!

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Name: D**** M*****
Date: 2019-08-30 21:33:34
Rating: 5
Comment: Great customer service, easy to work with and VERY flexible with us on an installation we had to postpone due to another contractor issue. They installed everything possible and held the last of the shutters in their warehouse for months while we worked on the other problem. Great sales, installation, office staff and customer service!

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Name: E**** T*****
Date: 2019-08-09 14:23:54
Rating: 5
Comment: Jansen Shutters installed rolling shutters on our new home. The quality of work was excellent. I spoke to Ashely on the phone a few times. She was helpful. A day after the installation, I realized they forgot a piece. They came out the same day to drop it off — really responsive and great experience. Thanks!

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Name: C******* E
Date: 2019-04-16 16:36:27
Rating: 5
Comment: We were very please with the quality of work with Jansen. The office staff was very courteous as well. One worker, Anthony, in particular was very accommodating. He needs a raise! 😀

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Name: T**** K*****
Date: 2019-03-30 15:02:22
Rating: 5
Comment: We purchased hurricane accordion shutters for our sliding glass doors, and selected Jansen due to a neighbors recommendation. It was a highly satisfactory experience from beginning to end of project. Jansen staff has been professional, friendly and very responsive at all points of contact, and the manufacture and installation of shutters was timely and as promised. We were kept informed along the way and the installer, AJ, was thorough, quick, professional, pleasant and worked neatly, taking up all debris and dust: all 4 sliders and front door shutters were installed in less than 6 hours. Office staff (Amy, Lisa, Anthony and Rick) were a pleasure. I highly recommend.

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Name: P**** D****
Date: 2019-03-27 16:07:30
Rating: 5
Comment: Anthony called to schedule an appointment to finish our job. He was fabulous and a real credit to your Company. He was pleasant, knowledgeable, and worked hard to fit us into your busy schedule. We appreciate his efforts and hope you reward him accordingly.

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Name: T** S*******
Date: 2019-03-23 13:11:40
Rating: 5
Comment: This is one first rate company. Their clear, lightweight. polycarbonate shutters offer protection up to 140 miles and are easy to install. They dealt with our condo association and the county for permits and inspections. It takes time for quality, but was well worth the wait. The installation took at most 3 hours and the racks are unobtrusive and match our outside decor. I am the other side of 60 and had no problem lifting and attaching the shutters with their uncomplicated wing nut and bolt system. I feel so much better going into hurricane season knowing I can easily shutter the entire house. I heartily recommend them.

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Name: R****** T****
Date: 2019-02-20 02:56:54
Rating: 5
Comment: I just had Accordion Shutters put in recently and I must say it was a great experience from the start. The sales rep was extremely knowledgeable when he came to our home of all the different products that we could choose from. The office staff was fast with getting our install scheduled. I would highly recommend Jansen Shutters for anyone looking to add storm shutters to their home.

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Name: C**** A****
Date: 2018-10-31 20:41:58
Rating: 5
Comment: I searched and searched and made many phone calls trying to find a replacement handle for our slider...finally Victoria with Jansen came to my rescue. I am very happy with Victoria and the service I received...thank you Victoria

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Name: R*** M*******
Date: 2018-10-06 03:35:12
Rating: 5
Comment: Great customer service. Overall great experience. I was impressed with the crew doing the work. They worked very hard and demonstrated as explained my products that I had installed. Within a couple day upon completion I got a call and a visit from their quality control and he came out did a walk through and answered all questions. Definitely will recommend Jansen Shutters in the future!

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Name: S**** V******
Date: 2018-09-28 20:46:17
Rating: 5
Comment: From start to finish, our experience with Jansen Shutters was smooth and easy. Our salesman George was very professional and product knowledgeable, the office staff courteous and informative, and the installers fast, clean, and polite. We also liked that they were a local company, and were comfortable knowing if we ever needed service, they were right around the corner. We highly recommend them.Steve & Kathy

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Name: J***** T*****
Date: 2018-08-09 14:02:07
Rating: 5
Comment: I’m A) Phil Jansen’s son-in-law and B) not a customer. But I’ve known Phil for some 10 years now. And if there’s one word that jumps out at me to describe him, it’s “integrity.” Running a business is hard. A business owner needs passion in order to make it. A business owner has to consistently prioritize customer needs over his or her own.I know that Jansen Shutters is growing, quickly. With growth comes new business processes which take time to implement. Customer communication can sometimes suffer until these processes catch up.And I think that’s the crux of what I read here as it relates to people’s frustration in some of these reviews. I know the great folks at Jansen Shutters are working hard to catch up with growth, and that they care deeply about keeping people safe during hurricane season.

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Name: G*** C*******
Date: 2018-05-23 18:27:07
Rating: 5
Comment: Russ Hollar with Jansen Shutters and Windows will get you the right products for your needs. If you want to protect your home from hurricanes, you need to see him immediately.

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Name: T**** D****
Date: 2018-04-17 19:55:17
Rating: 5
Comment: The Adams Homes builder used Jansen as the contractor for installing my homes hurricane shutters. During hurricane Irma I had an issue with the shutters. Amanda sent a technician out to repair and take care of the issue. Both Amanda and the technician are receiving a BIG kudos from me. She was extremely pleasant and worked at getting the issue fix!!! The technician did an OUTSTANDING Job and provided quality work!!! I will definitely call them for future questions or concerns with my shutters & windows. Thanks so much Amanda and be sure to thank the technician again for me!

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Name: J***** G*****
Date: 2018-04-13 12:30:02
Rating: 5
Comment: This is a top-rate business with top-rate employees. Our accordion hurricane shutters were installed quickly and expertly and we couldn’t be more pleased. Excellent product at a reasonable price! Now we can go back north and not worry about getting our old panels up in case of a storm. Easy to work and the entire house can be buttoned up in minutes. That’s peace of mind!

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Name: D**** S****
Date: 2018-03-03 14:29:39
Rating: 5
Comment: Excellent job on installation of our hurricane shutters. Real professionals. Russ gave us a great introduction on all of their products and AJ performed the installations in an excellent manner all in one day! The whole staff are very nice people as well and communicate very well with the whole process. Thanks!

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Name: J** L****
Date: 2018-01-20 15:42:45
Rating: 5
Comment: Repair - within a day of contacting Jansen of a warranty issue Amanda scheduled the repair. The crew, Andy and Rick, were very skilled professionals who diagnosed the problem and worked diligently to resolve the issue. Amanda followed up with a call to discuss our experience.

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Name: J*** P*******
Date: 2018-01-15 16:29:40
Rating: 4
Comment: I would like to thank the Jansen team for resolving my issues with the storm shutter installation. ThanksI went to put my shutters up today, I hired a crew to put them up and realized they missed 67 wing nuts. Also the workmanship on drilling the looks like a 3rd grader was doing the measuring. I am out a lot of money and no shutters and with a massive hurricane coming. Wow!!!!!!!

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Name: R****** H***** I***
Date: 2017-08-25 13:47:58
Rating: 5
Comment: As a State Certified Building contractor specializing in custom remodeling and custom home building, Rampart Homes has used Jansen shudders and Windows on numerous projects where they have supplied various window products and doors. Their their knowledge of product and their professionalism starting with the sales department all the way through product installation. They use superior installation practices of their products and go up and beyond standard installation procedures. Their sales team and management have been extremely helpful in selecting products that suit my customers and architectural specifications. They have gone Out of their way to ensure customer and product satisfaction. Rampart Homes highly recommend Janssens Shutter & Windows for any of your window and shutter needs

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Name: J M**
Date: 2016-09-20 13:47:24
Rating: 5
Comment: Jansen is our go to company with windows and shutters there knowledge with shutters and windows WAS by far above any company we have worked with.Russ Hollar was great to work with he truly loves his job and follow thru was great.SEMPER FI

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Name: M****** P*****
Date: 2016-07-20 19:48:52
Rating: 5
Comment: To bad a few prior employees can go on this sight and give a bad review. Jansen has a great work ethic, superior products and uses all their own employees to install. The sales team goes to its fullest ability to make the customer happy. This is a company that has been around for many years and a 100 years of combined experience in construction.

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Name: M***** H*****
Date: 2015-05-09 16:57:12
Rating: 5
Comment: Michael Pettit did a great job for us. He was very friendly and helpful. We will definitely recommend your company to our friends.

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Name: J*** & T*** R****
Date: 2015-05-04 11:32:08
Rating: 5
Comment: Mike was very professional and experienced. Enjoyed working with him and the product is top of the line. Would recommend this company as top of the line.

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Name: I**** C****** C*** (******* L********
Date: 2014-03-12 16:59:27
Rating: 5
Comment: We recently had a 40x22 foam and composite car port installed. The workers from Jansen did an excellent job . The whole staff at Jensen are customer centric so if your looking for quality work at competitive pricing look no further.

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Name: s****** p*********
Date: 2014-03-06 00:15:39
Rating: 5
Comment: Larry, our salesman, handled everything very professionally. We needed our hurricane shutters installed in a timely manner which he did with very little notice. He went beyond and above to make sure our experience was a good one. We highly recommend them.

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Name: J*** P******
Date: 2013-01-28 22:06:36
Rating: 5
Comment: I have the feeling that the negative ratings were from either former employees who did a lousy job or people who did not pay their bills on time. Jansen is an awesome company with awesome workers, products and detail management. People who write reviews such as those posted here should be sued!!!!!