Superior Pools of Southwest Florida Inc.

category: Swimming pool contractor, Construction company, Deck builder, Graphic designer, Heating contractor, Landscape designer, Outdoor swimming pool, Remodeler, Swimming pool, Swimming pool repair service
address: 517 Tamiami Trail, Port Charlotte, FL 33953, United States
Phone: +1 941-743-7171
worktime:

Day	Time
Monday	8 AM–5 PM
Tuesday	8 AM–5 PM
Wednesday	8 AM–5 PM
Thursday	8 AM–5 PM
Friday	8 AM–5 PM
Saturday	Closed
Sunday	Closed

site: https://www.superiorpools.com/
rayting: 4.8
services: Service options: On-site services,

Construction companies near me:

MO Builders & Co. | BaRaR Contracting LLC | Kura Design Pools | Above Board Marine LLC | Steel Hammer Roofing and Construction LLC

Photos

Name: c*********
Date: 2024-01-02 21:01:03
Rating: 5
Comment: We absolutely love the our pool that Superior Pool built for us in Babcock Ranch. Our designer, Joe, did a fabulous job working within our budget, lot criteria and our wish list.The crew working on the pool were some of the most skilled workers I have seen in the trades. Levels were used on all the different surfaces to guarantee a perfect pool. Schedules were kept and the men kept working until the pool was completed. We are glad we added the large screen to highlight the lake and the travertine just made our pool different than most.Superior also included extensive time with Olivia for the pool school and she has even helped us in off hours.The crew that comes to clean the pool weekly are efficient and always send a report of the work done and the chemical readings.Bottomline, we are very happy we selected Superior. Their quality is outstanding.

Name: L*** C******
Date: 2023-12-17 06:58:37
Rating: 5
Comment: My pool was just completed by Superior Pools. I absolutely love it! It is exactly like my vision and I wouldnt change a thing.Everyone I dealt with at Superior Pools was extremely helpful, professional and very good at their part in the process.In a time when good customer service is hard to come by due to lack of workers and/or supplies Superior Pools was top notch! It was a great experience from start to finish.My house is still under construction so Ive had workers in and out. Absolutely everyone has commented on how beautiful it is.Thank you so much Ben, Corinne, Robby, Olivia and all the workers on site for making this my dream pool.

Name: N*** G*****
Date: 2023-12-14 00:30:47
Rating: 5
Comment: Great to work with, quality builds.

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Name: Q***** J**** L**
Date: 2023-12-11 15:03:56
Rating: 5
Comment: I cannot thank or recommend Superior pools enough by writing a recommendation of 5 stars..The customer service, the design team, the workers, the office staff, the construction crew, the on-site management team were exceptional. I did my leg work before i chose Superior as my pool company. From start to finish, they were professional, prompt, organized and spot on with the preparation, install and followup. I would be neglectful, if I didnt personally thank Jac, Arturo (Shorty), Corinne (one r two ns) Olivia and Robbie and all the in-house workers that put this together for me, and turned my dream pool into a wonderful reality.

Name: C*** A****
Date: 2023-11-15 20:11:23
Rating: 5
Comment: Superior Pools as well as designing and building the best pools also has the best service after sale. I had four travertine tiles that had settled (three years after my pool had been installed) they were too few for a tile contractor to be troubled with. I called Superior and they sent two employees (Bola and Oreo) and they fixed the problem. This is another reason I am happy that I contracted Superior Pools for my pool as you will not better service and cooperation from any other company.

Name: K***** H****
Date: 2023-10-11 20:24:50
Rating: 5
Comment: My husband and I are first time pool owners and had researched several pool companies in the Venice/Port Charlotte area. After learning that most pool companies use subcontractors for almost every step of the pool building process; we were very intrigued with Superior Pool, as they handle almost every step of the process in-house. Additionally, even though Superior Pools may charge more for a pool than other pool companies, we decided to have them built our pool. And we were not disappointed!Starting with Jon, the Owner, he has not only been engaged throughout the process, but also showed a high level of compassion and professionalism. Even when there was an issue with a supplier, which was completely out of Jon’s control, he not only communicated with us but also took the time to personally come to our house to ensure that everything was to our satisfaction.His crews are a 15 on a scale of 1-10! They are absolutely amazing! They were always on time, had an amazing work ethic, were engaging with us and took the time to explain the steps they were working on.We also have a one-year pool maintenance contract with Superior Pools, and absolutely love the technicians! Again, they are always on time, and do not mind us asking questions.We would absolutely recommend Superior Pools to anybody who is looking for professionalism, excellent work ethic and commitment to providing the best product possible.Thank you Jon!Pat and Katrin Haugh

Name: J** H******
Date: 2023-09-29 15:33:12
Rating: 5
Comment: One of the best contractors we have ever had. Their work is top quality, they are responsive to problems, and provide excellent two way communication. They meet schedule or let you know why the delay. The crews clearly enjoy working together and take pride in their work. Since our pool was completed, they have been outstanding in start up, maintenance, and warranty work plus providing weekly updates and photos.

Name: K**** N******
Date: 2023-09-24 23:50:27
Rating: 5
Comment: Our journey with Superior Pools started two years before we actually were able to begin pool construction. They worked with us and were so supportive when we had to keep telling them of delays due to new construction. When we were finally able to give them the Go Ahead, they started our pool construction within a couple weeks. Theres not a better crew out there. They were neat, respectful, and some of the hardest workers weve ever seen. Often, they only completed work because the sun had set and it was too dark to see. Whenever we called, we always got a fast response. They kept our project on track from phase to phase and we were happy to have visible progress from week to week. We were completely satisfied with everyone we encountered at Superior - from the pool design to pool school instructions, to weekly pool maintenance visits. If youre considering a pool, go ahead and get some estimates, like we did. But, give Superior extra points for timeliness, craftsmanship, customer service, and attention to detail. And remember, you really do get what you pay for. They built us the pool of our dreams and we couldnt be more proud of our new pool and deck. Thank you, Superior. We absolutely LOVE our new pool.

Name: A***** D******
Date: 2023-08-24 13:23:07
Rating: 5
Comment: I had to make a special shout out to Olivia. She has been the MVP of the whole process after the build. Her timely follow up and action on any issues that arise are extremely impressive and reassuring. Rest assured that once your pool is installed you are not on your own and have a superstar in your corner. Superior did a great job and I would recommend them.

Name: A*** I*****
Date: 2023-08-11 22:01:18
Rating: 5
Comment: We had an inground pool and lanai put in by Superior not too long ago. Everything came out gorgeous. But over our first year, we had some sinking & settling of the travertine due to rain. The guys came in to relevel the travertine and once again brought our lanai back to its original beauty. Thank you Superior

Name: J*** L******
Date: 2023-08-09 22:29:55
Rating: 5
Comment: From our first visit to Superior Pools, we were impressed by the courtesy and professionalism of the staff. They insisted on high quality materials and mechanical systems for the pool. Their “standard choices” that we were given did not require an upgrade because the choices were already an upgrade compared to other companies.Once construction started, the different teams worked with precision and knew exactly what to do. The workers were considerate of us with our picture-taking and watching the phases. One of our greatest pleasures was watching the team that placed the paver deck. They were meticulous, and we could tell that they were proud of the work they were doing, and the end product definitely showed it. They were a good example of the skilled people that Superior employs.Danielle was wonderful to work with. She promptly answered our questions and kept us informed of timelines and progress. She went above and beyond in her response to every concern that we had in order to make sure that we were completely happy with our pool.Their name says it all: Superior Pools, Superior people, Superior materials and workmanship, Superior customer service. We would highly recommend this company for anyone planning to build a new pool. We Love Ours!

Name: E***** B*****
Date: 2023-08-09 21:20:08
Rating: 5
Comment: Gloria and Tanya assisted us in getting some tiles replaced that were damaged. They cared about our problem, and immediately took action to fix the issue. Superior Pools have always been extremely responsive to the very small issues we had since installing our pool. The repair was completed in a timely fashion, and the work was excellent. We could not be more happy!The best decision we made was hiring Superior Pools as our contractor. We could not be more happy. I highly recommend them to anyone looking to purchase a pool. Their name is true to their word, SUPERIOR!

Name: S***** C*****
Date: 2023-07-29 21:35:54
Rating: 5
Comment: Once again, Superior Pools out do them selves. I had an issue with some of my travertine pavers and one of my LED lights and with the help of Tanya and many others we got it all taken care of. As always great communication, always had an answer and a helpful solutions to any of my concerns. Quality product and service Quality company! Thanks again.

Name: g*** g******
Date: 2023-07-28 18:40:13
Rating: 5
Comment: Olivia, is great an very knowledgeable of your pool system. Great in a crisis!! She walked me thru the sequence of events an got me up an running in record time, thank you Olivia

Name: A*** R*****
Date: 2023-07-26 21:08:31
Rating: 5
Comment: Superior Pools:Identified problem. Solved problem.. Communicated professionally and quickly. IT Specialist Robbie communicated with Pool Tech and with Tanya in the office. Robbie and Tanya made the process of repairing the pool equipment fast and painless. Great price on equipment.Thank you!A Robins

Name: R****** A****
Date: 2023-07-25 21:34:46
Rating: 5
Comment: Robbie has been great to work with anytime we’ve had issues with our pool equipment. He keeps us updated as to when he’ll arrive, is quick to diagnose the problem and is super friendly!

Name: D****** D*****
Date: 2023-06-06 12:51:55
Rating: 5
Comment: Superior Pools was selected as our custom pool design and construction company after research multiple pool companies and associated reviews from other customers. We looked at a number of custom pool contractors and decided on Superior Pools to design and build our pool. We have to say, we had an exceptional experience in dealing with Superior Pools. Joe Winkl, who was our designer and main contact person, was very communicative, professional and provided exceptional personal service throughout the design and build processes. We could not be happier with the result. Joe never made a commitment that he did not live up to. The professionals who built our pool were timely, took great care in their workmanship and far exceeded our expectations. In todays demanding environment, Superior Pools took great care in managing the construction schedule and lived up to all their commitments. If you are looking to work with a business who takes great personal care in all that they do, Superior Pools is an outstanding company to work with on what is a significant investment. The quality of the final product could not be better. Thank you!

Name: M****** Q****
Date: 2023-06-02 19:17:27
Rating: 5
Comment: Robby always provides excellent service whenever I have an issue with my pool. I’d highly recommend him to anyone.

Name: s*** c****
Date: 2023-06-02 01:38:50
Rating: 5
Comment: Superior Pools built us an outstanding incredible pool. From start to finish, top to bottom they’re highest quality, experienced,professional, precision and detail oriented.They know exactly how to build you a great pool, a beautiful cool oasis in the heart ofthe hot jungle heat of SW Florida.They take great care of you before, during and after pool building. Everyone wasgreat and with these guys you’re in thevery best of hands. The guys who buildthe pools are master craftsmen of theirtrade. Thanks to Danielle, Olivia, Patrick the Supervisor and his amazing crew theincredible guys on the frontlines who dug the hole, built the pool,pounded the sand, laid the pavers,brought us a pump to drain out the 8feet of water from Ian when pool was just1/2 way built and Absolute Aluminum thatbuilt a very great and rock solid cage.And it doesn’t end there:The supervisors come back and inspectwith a fine tooth comb to make sure everything is absolutely perfect.Hence SUPERIOR pools and ABSOLUTE aluminum. A very great job well done.Thanks you guys!

Name: s**** m*****
Date: 2023-03-28 19:18:06
Rating: 5
Comment: Superior Pools designed and installed our swimming pool 5 years ago. The design was exceptional in that it was exactly what we wanted AND it maximized all our available space including an enlarged lanai. We absolutely love our pool. We are first time pool owners so the care that Superior provided during Design, Installation and Operation was outstanding. Everyone in the organization is amazing. Even today, if we have a question or need help in any way, Superior is our first call. I cant even begin to tell you how comforting it is to have this ongoing support and guidance. Its almost like you become part of their family. This is beyond customer support! ..you never feel stranded and their expertise is the best. I know our neighbors dont have this support from their pool companies. We are so happy that we had Superior design and build our pool!

Name: R**** L*******
Date: 2023-01-24 21:31:25
Rating: 5
Comment: Another fantastic service from Superior Pools. Kalo and Robby came out to replace a Pentair mini-LED light that had gone bad under warranty. Kalo also noticed I had a pending Pentair IntelliCenter firmware update and he took care of it. These guys are great and I wouldnt trust anyone else to work on my pool - after all, Superior Pools built it! Thanks again to our Sales consultant Ben for ensuring were valued as customers.

Name: S**** T**
Date: 2022-10-14 17:53:05
Rating: 5
Comment: It’s been 4 months since our pool has been completed and we could not be happier. Even my pool maintenance people exclaim each time how clean our water is, how superior our equipment is! Ben helped us design our beautiful pool and have been so responsive during the difficult time during and after Covid. Scott was excellent with the follow up after construction. Robby and Olivia were wonderful with pool school and cleaning. All the employees who built our pool and spa were extremely hardworking and detailed oriented. Our cage held up so well during Hurricane Ian. If you want a superior quality pool, cage and equipment that are long lasting, choose Superior Pools of Southwest Florida!!!

Name: b**** k*****
Date: 2022-08-22 23:57:46
Rating: 5
Comment: We are writing this review to let any potential customer looking to build a custom pool to look no further!! Superior Pools is absolutely a FANTASTIC company in every aspect. In fact, it is one of the finest companies we have EVER dealt with in any type of business. The entire process from design to the actual pool construction and teaching the customer how to care for their pool is run like a fine oiled machine. The customer service is amazing as someone is always available to answer questions and the amazing Michael Sowerby who designed our pool provides weekly e-mail updates so the customer can closely monitor the progress of the pool construction. The timeline for the project was accurate with no delays encountered! Truly amazing in todays environment. We cannot say enough good things about Superior Pools and Michael Sowerby who is the type of employee EVERY business should cherish as his work and service is truly outstanding and the same can be said for each and every Superior pool employee who worked on our project. Congratulations to this wonderful company who richly deserves our 5 star rating.

Name: M**** R*****
Date: 2022-08-10 22:56:34
Rating: 5
Comment: Superior Pools was OUTSTANDING to work with. My go to was Tom Sundquist. From beginning to end - Tom and his team were caring, attentive and honest. Due to covid shortages the process was longer than we would have liked yet Tom stayed in touch and kept us informed the entire time- including responding while on vacation!To look at our completed project - I would never go anywhere else!Thank you to ALL of the Superior Pool Company team!

Name: J** H
Date: 2022-05-09 17:54:16
Rating: 5
Comment: 3 years after installing my spool, I am so pleased I went with Superior. Whenever glitches occur (often associated with software upgrades), I can always reach my salesperson, Ben, at almost any time of the day, even week-ends. If he cant solve the problem, he sends me to a specialist, such as Robbie, and they are helpful, prompt, and always resolve the issue. I hear about problems with other companies and my neighbor and I always say we are so glad we went with Superior. The customer service is incomparable.

Name: S******** E********
Date: 2022-04-15 17:11:27
Rating: 5
Comment: We absolutely LOVE our pool and spa that Superior Pools built for us! Ben has been fantastic to work with from start to finish. Ben ALWAYS answered my calls or would get back to me ASAP. Great customer service on Bens part! It took about 5 months to build because of COVID and supply issues. It was well worth the wait! Patrick, Corey, Robby and others who worked on our pool were also very nice, knowledgeable and professional. We highly recommend Superior Pools!Gary and Stephanie

Name: M***
Date: 2022-02-04 18:59:49
Rating: 5
Comment: I was impressed from day one with Ben and his crew at superior…watching his crew work and build my pool was an amazing experience… I can’t say enough good things about all of the workers … top notch for sure … I had an issue today with something that just broke off the filter…I called Ben and he had rob come right out to install the new part and got me up and running…this is why these guys are rated the absolute best … customer service is one of the most important things I look for when hiring someone… thay have far exceeded my expectations and I LOVE MY POOL ❤️ ⭐️⭐️⭐️⭐️⭐️+

Name: P****** M***
Date: 2021-11-09 14:41:18
Rating: 5
Comment: We are so pleased with our beautiful SpoolBy Superior Pools! Pool and Spa in one. Just the right size for my husband and I !Great service from Ben helping with the design to all the great craftsmanship. Turel knows his rockfalls ! The rest of the team was great as well! We’re very happy with our Oasis!

Name: D***** D**********
Date: 2021-10-21 17:00:04
Rating: 5
Comment: I would like to thank Superiour Pools for doing such a great job building and maintaining our pool. I would also like to thank Chris our pool service tech for going above and beyond in taking care of the pool. He is efficient and effective.

Name: C********** O****
Date: 2021-10-21 16:32:54
Rating: 5
Comment: Superior Pools is a great pool company choice for a from design and construction through weekly maintenance. The quality and attention to detail is exceptional. Chris, our weekly service tech, has been great. The communication after every visit is timely and informative. Highly recommend.

Name: D**** J******
Date: 2021-10-08 20:51:41
Rating: 5
Comment: Contacted Superior Pools to have a pool handrail installed. The first person I talked was Larkin and she took charge and ordered the necessary equipment and set up the installation. Larkin kept me informed at all times. The installation went smoothly because the crew knew what they were doing and obviously had a lot of experience. I highly recommend Superior for your pool projects.

Name: N**** H*****
Date: 2021-07-02 15:01:16
Rating: 5
Comment: Superior Pools has completely exceeded our expectations. Our salesman Tommy and the construction manager Larry were very professional and knowledgeable and were always available to answer any questions or concerns we had. Every employee who was on site to build our pool was courteous and respectful.We have built a pool before with another pool company in town and truly there is no comparison. The quality, craftsmanship and customer service is superior. We highly recommend Superior Pools.Ray and Nancy H.

Name: B**** K**
Date: 2021-05-25 13:16:46
Rating: 5
Comment: Moved here from Texas, where I had had pool for several years. My first task was to research pool companies in the area. From what I could gather, Superior Pools, was hands down, the favorite. From the moment I met Ben, I knew I had made the right decision. He was and is just wonderful! From design, construction, and explaining how to operate he was so knowledgeable and so refreshing to work with. I absolutely “Love My Pool!” I can’t say enough about Jordon either. When it comes maintenance, he is the “Man!” The girls in the office were a delight. These folks deliver! Always on time, can fix anything, and just so comfortable to work with. It’s like you become one of the family. Look no further, this is who you want to do business with. You can thank me later!

Name: C**** N*****
Date: 2021-04-30 16:02:59
Rating: 5
Comment: Superior Pools built my pool back in 2017 and has provided service since that time. We have been extremely happy with the pool as well as the service.Recently, our pool tech began noticing that the calcium levels were rising and getting extremely high. I only add water to my pool from the RO system and the water from that system was tested and is extremely soft.Concerned, not understanding how something like this could happen and worried about how this might affect my pool and the equipment long-term, I reached out to Superior Pools for a solution.Pat, Robby, Jason and the Superior Pools team worked with us, going above and beyond, to provide a solution and restored the water back to the proper balance.Since our first meeting with the team from Superior Pools back in December of 2016 my wife and I have been pleased with the attention and service that they have provided and would highly recommend this company for all of your pool needs.

Name: R****** M*****
Date: 2021-03-27 15:18:49
Rating: 5
Comment: Thank you to all of the superior staff for making our pool dreams come true. We came to superior with what we wanted and Ben hit the nail on the head. They gave us all the pricing upfront no hidden add ons. And their attention to detail is amazing through the whole process. If you want a quality pool and exactly what you ask for I recommend calling superior pools!!! Thank you Rusty McCord

Name: K**** V*
Date: 2021-03-16 17:03:20
Rating: 5
Comment: We had Superior Pools redo the inside of the pool and the outside flooring. They did such a wonderful job that I recommended them to another friend and they are using them. Superior Pools have been cleaning our pool for 8 years and if I do have an equipment problem - they always take care of it! Great Company

Name: D** M*****
Date: 2021-03-16 15:17:57
Rating: 5
Comment: Superior Pool did an outstanding job installing our pool. We couldnt be happier with the final results. They have a very friendly staff and you cant beat the service team. They service our pool once a week and weve never had a problem. Jon the owner has been great, any issues we had he addressed them quickly. Our service team of Pat and Mike our outstanding. We highly recommend Superior Pools to anyone looking to install a pool.

Name: M***** A*****
Date: 2021-03-12 17:52:14
Rating: 5
Comment: Superior Pools of Southwest Florida builds SUPERIOR pools!! Have you ever watched Home Sweet Home on YouTube featuring Superior Pools!! I dreamed of having a Superior Pool built but never thought it would be possible UNTIL I called them!! The process from start to finish was friendly, professional and very coordinated! Every step of the process occurred on the day I was told they would be there from digging, to inspections, to pavers, etc. Our project manager became like a family member and was at my beckon call with immediate callbacks, answers and resolutions. Our pool is not the backyard oasis like those shown on Home Sweet Home, but our backyard has been transformed to a fun place for our 3 boys and their friends as well as a place of tranquility during sunset hours with its deck jets, waterfall and sunshelf. It is our OASIS!! Superior Pools do some things no other pool company does and I highly recommend this company to build you backyard dream.

Name: V C*******
Date: 2021-03-06 22:21:09
Rating: 5
Comment: Ben Cook and the entire team at Superior Pools are amazing! The attention to detail, professionalism and quality of workmanship throughout the design, build and contracted pool service post build has been exceptional. Superior has the best customer service I have ever experienced across any industry. If you are looking for a company that delivers everything they say they will...from design to construction and after, look no further than Ben and Superior!

Name: D**** F******
Date: 2021-02-24 12:41:22
Rating: 5
Comment: From start to finish Superior delivered on timing, design, execution, and installation. Their service level, before, during, and importantly after has been nothing short of excellent. We couldn’t be happier with our completed project.

Name: M****** W***
Date: 2021-02-06 12:13:29
Rating: 5
Comment: Having a pool built is a huge investment in time and, of course, money. After reading online reviews and comments on the app Next Door we chose Superior Pools. Their quality and service was exceptional and they finish their pools on time.From the very first time we spoke with Ben from Superior on the pool build we found that he was most knowledgeable always offering suggestions on how to maximize what we wanted from a pool. Desiree and I are swimmers so we wanted a rectangular shaped pool. Ben encouraged us to research their website. He mentioned their site had several videos about the pool build process and testimonials from other buyers who chose Superior Pools. We followed that guidance as we had never built a pool before.From the beginning Ben was transparent about the timing, what to expect and what was included in the price. He told us at the very beginning to expect forty work days to complete the pool from dig date to fill date. He told us Sarasota County was slow to review permit requests and he helped us with the docs that our HOA needed. Ben also explained he would be our service person from beginning to end. Any questions we could come to him.Once the approvals came in our dig date was set. We met Larry Lipke one afternoon, and he as the Construction Mgr, was in charge of the build and we could call or text him any questions or, of course, reach out to Ben.Our pool build took forty-five work days and finished early December. A tropical storm came through SWFL about day thirty and a week was lost. So our pool was five days late, but with the weather issues and covid I think that is really good. After all said and done, communication was good. I had to remind myself that our pool was not the only pool being built, and weather and construction issues are always being dealt with.We were home watching our pool build from the very first day. The work teams were always responsive to our questions and we felt work quality was exceptional. We researched everything we could on materials and equipment. We saw that the pool equipment, Pentair, was the best and we visually inspected everything. We were very pleased with the tile and grout work. We had paid for upgraded travertine and asked for a few pieces for personal cosmetic reasons to be swapped out after they were laid. No problem.Once we made it to pool fill date we got very excited. About the same time as pool filling we were asked for our punch list. Larry met with us to review about noon two days after the fill. There were about twelve items and perhaps half were true issues. Others were questions on things remaining to be done. Later that same day Larry already had one of his guys stop by to start working them. The issues were very minor like we wanted more tile swapped out, grout cleaned up on a couple pieces of tile, some grout cement in the skimmer area. I will say, Superiors responsiveness to our concerns has been the most impressive of this whole pool build process. Not once did they come back and balk at anything we asked about. Always quick response. The service we have received from Pat & Cory for start up has also been great. You ask them questions and they answer or follow-up. We plan on having Superior maintain our pool for the first year. The pool maintenance team has been outstanding to work with.Mike Wood & Desiree BrannonJanuary, 2021

Name: J*** S****
Date: 2021-01-29 00:30:53
Rating: 5
Comment: We had a problem with the floor cleaning system. Adam Anceume came out and took care of it. He was professional and explained what he had to do and took the time to explain my system and how it worked. This was very helpful to me. I would highly recommend Adam and Superior Pools!!

Name: c*** l*******
Date: 2020-12-19 12:12:00
Rating: 5
Comment: I hired Superior Pools in spring of 2019. Once permits were approved Superior took over. The entire construction phase took less than 30 days. Their work crews showed up each morning and did not quit until dusk. Everybody knew their responsibilities and communicated with me daily. I was able to begin enjoying my new oasis as promised before summer began. I had two other pools built since moving to Florida in 1992, neither company gave me the customer service and quality workmanship that i received from Superior Pools. It was a pleasure doing business with such a professional organization.

Name: J F******
Date: 2020-12-17 20:14:13
Rating: 5
Comment: Superior Pools helped us create paradise right in our backyard! From helping with the design, to staying not ON but AHEAD of schedule (literally less than 2 months!), we could not be happier. All of the employees were top notch - including Tom our designer, Larry who kept everything on track, to Kayla who helped push documents through the process, to Cory who took care of the pool and Pat who taught us what we need to know. We would recommend Superior, along with their partner Absolute Aluminum, to everyone!!

Name: J*** S********
Date: 2020-10-22 19:00:23
Rating: 5
Comment: First time pool buyers. Didnt know what to expect. Neighbors recommended Superior Pools. The experience has been excellent. Tom Sundquist designed a wonderful pool and patio. Everyone at Superior Pools has been terrific to work with. Very professional operation. Looking forward to seeing the finished product!

Name: M***** R****
Date: 2020-10-16 15:57:25
Rating: 5
Comment: We just had our new construction pool designed by Tom. We went back-n-forth regarding the design, met with other companies, received other/lower quotes. We chose to move forward with Superior Pools, because I have no doubt that we will get a solid, quality pool. Tom is great and has made this process less stressful for us, so far! I will update our review after the pool is built...

Name: L**** S*****
Date: 2020-10-08 15:50:44
Rating: 5
Comment: Superior pools did a very good job putting in my pool. They hauled away any dirt and cleaned everything up. I am happy with my pool.

Name: A**** B******
Date: 2020-10-05 18:34:26
Rating: 5
Comment: I wanted to wait 6 months or so after the completion of our pool to rate this company, to be sure that I gave an accurate review of their services from start to finish. From the very beginning Superior Pools has been absolutely, 100% amazing! Ben designed our pool and the company completely transformed our backyard into an oasis. I highly recommend Superior Pools and am so glad that we had the opportunity to have them recreate our backyard, which has really transformed our home. We have Superior maintaining the pool, as well, and they have been fantastic with all communication and small issues that have arisen. Its really nice to work with a company that truly focuses on its customers and that ensures their 100% satisfaction. You wont be disappointed if you hire Superior Pools.

Name: P***** G*****
Date: 2020-09-28 20:46:34
Rating: 5
Comment: We have just completed the design and color selections for our new pool and spa. The construction phase will begin in January after the complete demo of our existing pool. We have been working with Tom Sundquist and he has been wonderful. We had several changes in dimensions, not to mention tile selections. Tom has the patience of a saint and has made all changes without complaint. If this is any indication about how the rest of the project will proceed, we have no worries.We interviewed several pool companies and are elated that we chose Superior Pools!

Name: R******* C****
Date: 2020-09-03 18:52:41
Rating: 5
Comment: We had our existing pool renovated and our lanai resurfaced with travertine tile. The construction men are the hardest working men in Florida. Temperatures in mid 90s every day and they are using jack hammers and other very heavy equipment day after day, amazing men. The craftsmanship is impeccable and the owner is unbelievably responsive. We had several other estimates for this job, all others were less, but we liked the fact that workers are not subcontractors. They certainly live up to the name Superior.

Name: H****** F**********
Date: 2020-08-09 19:29:00
Rating: 5
Comment: Recently had Superior Pools out and Joe W to help design our pool. Everything was fantastic from start to finish we had an idea of what we wanted and he was helpful in giving suggestions as well and our pool turned out better then we imagined! We are extremely satisfied with how everything turned out and so happy by enjoy our new pool!

Name: C********** G******
Date: 2020-08-05 20:46:35
Rating: 5
Comment: We are so pleased and grateful that we found and chose Superior Pools for our project ! Everyone, from Ben, our pool designer, Larry, construction manager, all the daily workers for each individual project, Chris- the paver master, to Pete, the final pressure washing pro...they were all outstanding. Josh and Pat took great and amazing care of our pool for the first month, taking time to answer our many questions, while being professional, friendly and going out of their way to be accommodating. Adam has been a great pool caretaker as well. We now have Kevin going forward taking care of our pool weekly and we are sure he will be great as well. We would very highly recommend Superior Pools to anyone and everyone. They are an outstanding company that care about their product, service, customers and employees.Just wanted to add an update to publicly thank Larkin, who works in the office at Superior Pools. She is so friendly and accommodating and helped us to quickly schedule an appointment with Absolute Aluminum to get a panel replaced in our lanai screen. So grateful for her pleasant attention.

Name: J** T***
Date: 2020-06-11 23:42:12
Rating: 5
Comment: We didnt make this decision easily; we discussed pools, made spreadsheets and talked to neighbors...then we called four different pool companies. We were told that Superior would probably be the most expensive, but when I added all the individual components to my spreadsheet (the equipment that would be used,) everything was at a different quality level than the competitors.When we found that Superior doesnt have a lot of subcontractors, that weighed in our decision.Every part of the project was completed timely, neatly cleaned up and Superior went above and beyond to surpass our expectations. We couldnt be happier or feel that our decision wasnt perfect.Thank you Ben, Josh, Superior Pools for taking such good care of us. You were honest, fair and most of all SUPERIOR!!

Name: j*** B***
Date: 2020-06-03 17:25:21
Rating: 5
Comment: Jon and his staff ,office to pavers, are absolutely the best construction team i have ever had the experience of doing work at our house. They are so dedicated to do a great job and more importantly on time, daily and stayed till dark . the promised time frame exceded our expectations, even though it rained the men were smoothing and covering the cement with plastic. They took there lunch and breaks. and continued to wrok until dark. They didnt take the rest of the day off, like other construction companies. . . They were such good workers , hard to fine dedication, prior to covid. We have family members in the construction business this is your go to company for you pool , seen alot of fly byes. Jon is not. Jon and family have many many years as a family run business. We always recommend Superior Pools no one else .Thank you all again and again for a positive experience, of a great example of a wellrun business.

Name: J******* B********
Date: 2020-06-02 22:57:37
Rating: 5
Comment: Love our Superior Pool! Everyone who sees it says its beautiful. Great design options proactively recommended including enlarging deck space. They finish around 40 days as promised, unlike the other pool builders in my neighborhood. They are very attentive and responsive and try to rectify any issues within a timely manner, even long after the pool is built. Their team from design, sales, onsite crew and post pool maintenance is friendly and responsive. Great customer service! You get what you pay for!

Name: J***** B*******
Date: 2020-05-30 15:07:34
Rating: 5
Comment: Superior Pools was willing to do what several other pool companies refused to do or didnt know how to do. They were also willing to work with me so we got the job done the way we needed it done.We did not just get a pool upgrade from Superior, we got effectively a new pool and all in one place.A very professional company to work with, we highly recommend Superior Pool to anyone looking to remodel or upgrade their pool.

Name: K** R**** C****
Date: 2020-05-26 14:28:22
Rating: 5
Comment: You will find less expensive pools but not with the quality, concern and craftsmanship that Superior provides. They are absolutely the best we could find and we are so happy with the result! They are flexible and helpful and know their business inside and out. We love them!

Name: J***** B****
Date: 2020-05-25 18:54:09
Rating: 5
Comment: We are enjoying our new pool and the family loves it!The pool crew was dedicated with no issues.Seth helped us come up with a great pool design.The electrical crew was very professional and precise. Neat and clean job!Josh was awesome for the start up of the pool.Pat was my trainer for pool school. He was very informative and answered my questions that I had.

Name: D*** G******
Date: 2020-05-25 01:03:00
Rating: 4
Comment: I would like to thank everyone at Superior Pool for an overall positive experience. I am very happy with my new pool. I credit the outstanding design of the pool to Seth Smith of Superior Pool. I would also like to thank all of the skilled craftsmen who performed as a team to construct a very fine pool...David G...Sarasota, FL

Name: P******* A* S***
Date: 2020-05-24 17:15:42
Rating: 5
Comment: Last summer we bought a new home in Sarasota. We decided to build a pool to complete the property. I interviewed four pool companies and decided on Superior Pools. I am so glad we chose them. Their design process was easy and allowed for various options. Ben did a great job helping me get what I wanted within my budget. The build process was fast and accurate. They started in mid October and by mid November our pool was complete. They may not be the least expensive, but with a pool cheaper is not always better

Name: L R*****
Date: 2020-05-23 21:16:40
Rating: 5
Comment: Completed the job in a timely fashion and the service has been excellent. Would recommend Superior to anybody without hesitation.

Name: E**** G
Date: 2020-05-23 20:04:24
Rating: 5
Comment: Superior built our pool a little over a year ago. So glad we did it then. Don’t know what we would do without it during Red Tide and now during COVID19. Seth was our design consultant. Stayed up n constant contact with us. Was easy to reach. Chris was one of the guys building the pool. Even tried to help us to save our magnolia tree. Josh was the pool master, taught us how to take care of our pool. If I had or have questions about pool care, can always text him. I clean my pool and filter myself.Superior is on the pricey side but it shows in their work. Pool was built on time, I think ahead of schedule even.

Name: j***** h*****
Date: 2020-05-22 23:31:18
Rating: 5
Comment: Superior pools is nothing short of incredible, their level of detail is amazing. From Danielles design to ensure we maximized space to the tile and decking crews everything was ensured to be perfect. Larry and Anthony ensured any questions we had were answered immediately and kept us in the loop through the process. Their staff are always willing to help, like Pat who does their start ups answered immediately whenever a question was asked even after hours. Their pool cleaners like DeSean and Corey are friendly and answer any concerns while onsite. I would recommend anyone to sit with them when pricing as they were comparable in price to others but offered much better equipment and materials than their competitors. Our pool was built during one of the most troubled times with covid19 and superior still completed the job on time and we were swimming in 40 days. Watching the pool come to life step by step is just as incredible from initial design and then each day seeing your backyard turn into a your dream.

Name: J*** B***
Date: 2020-05-22 23:12:41
Rating: 5
Comment: Our vision was a northern natural stone pond, not just a pool. We checked with multiple pool companies and Superior was the only one that didnt say we cant do that!Quality work, quality equipment, and one of the hardest working team of employees, in the business. Plus theyre not going to forget about you after the build.After service is A++.

Name: D** L****
Date: 2020-02-12 00:50:15
Rating: 5
Comment: In 28 days from a back yard to a finished pool ,pavers ,and screen cage. I couldnt be happier dealing with the professional. personnel working there..

Name: C**** W******
Date: 2020-02-07 22:37:44
Rating: 5
Comment: Top notch company that did an excellent job. Ben Cook’s design was exactly what we wanted and he was great to work with.The quality of the workmanship was superb and the pool was finished when promised. The entire staff communicated well and were friendly and courteous!We did a lot of research on other pool companies and we highly recommend Superior Pools and it’s staff for an excellent pool construction experience.

Name: M***** R*******
Date: 2020-01-16 13:57:54
Rating: 5
Comment: Superior Pools is wonderful!! The quality of the work and the workers is outstanding! From Ben, our pool designer who gave us excellent advice and made the process easy, to Kayla and Larkin, who are always pleasant and responsive to your questions, to Chris and the other supervisors, I cant say enough wonderful things. Everyone is right on top each step of the way. If you are considering a pool then Superior Pools is the only company to use.

Name: D** D*********
Date: 2020-01-15 14:41:48
Rating: 5
Comment: I have built not one, but two pools with Superior. What actually makes them great is their exceptional SERVICE and they are always there when there is a follow up concern. My most recent experience was with Anthony Quackenbush. Anthony worked with us when we had an issue with our lanai flooring. He quickly evaluated the problem area, and without prompting, worked with us to repair the affected area. He did it quickly, efficiently, and in a friendly manner. Exceptional Experience. And frankly I would never even consider another pool company.

Name: M*** M
Date: 2019-10-06 19:15:26
Rating: 5
Comment: We recently worked with Superior Pool on a remodel project that contained not just a remodel of our current pool but many complexities that needed to be designed for. We had many custom requirements that did not fall into the usual list of remodel requirements. From the beginning of the project, Anthony was positive and did not shy away from the challenges we faced. Anthony from Superior was there every step of the way and made this project happen and is excellent to work with.Communication and responsiveness between all departments was exceptional and timelines adhered to and surpassed. Quality of work and professionalism exceeded expectations on all counts. The quality and creativity of the plaster and tile work by Gerardo was phenomenal. Our pool has become a new oasis. If I could give them a 6-Star rating I would. Worth every penny.

Name: m****** v****
Date: 2019-09-19 15:27:45
Rating: 5
Comment: I had a complete remodel of our pool completed one year ago. The quality of the workmanship and the professionalism of all the Superior pool team was truely Superior. I was so impressed that I employ their pool service team . My week to week service man DeSean and his supervisor Pat have been absolutely fabulous. The communication is fantastic. Thank You Superior PoolsThe Voigts Mike an Gail

Name: L***** I
Date: 2019-09-08 20:53:52
Rating: 5
Comment: I highly recommend Superior Pools!!!!!! The few times I had questions I called the office. All my questions were answered...Kayla, who is part of the office staff is repectful, courteous, and knowledgeable!!!She has a positive attitude and a great personality!!!!!!All of the staff at Superior Pools is friendly and has excellent customer service! I would highly reccomend this company to anyone who is interested in building a new pool, remodeling, or for their pool cleaning service!

Name: A***** F*******
Date: 2019-09-04 18:29:17
Rating: 5
Comment: Had appointment with Seth Smith did not show up at the agreed time. Changed story as to conversation we had in office. Had to call him to find out what was going on.Just had my meeting and Seth was great. We cleared up the misunderstanding of the appointment time. He went over everything and was very informative. Looking forward to his design and hopefully working with him in the possible future.

Name: S**** R***
Date: 2019-08-24 15:12:52
Rating: 5
Comment: We just contracted with Superior Pools to have our pavers cleaned and re sanded. Pete did an excellent job and we couldn’t be more pleased. I love this company as they respond very quickly and really try to fix any issues your pool may be having. I’m very happy we choose them to build our pool, our little oasis. I would highly recommend Superior to anyone in SW Florida considering a pool.Our pool was built 4 1/2 years ago and we have only used them for all issues(not many). One stop shop! High five Superior Pools!

Name: S******** J***
Date: 2019-07-26 13:05:16
Rating: 5
Comment: I have searched for good pool company in Florida for a long time then one of my friend suggest that his relative use the service from Superior Pools is amazing. So i hired them, really i was impressed and satisfied with their service. Thanks you so much.

Name: J* K*****
Date: 2019-06-29 21:52:01
Rating: 5
Comment: Needed service on our salt chlorine generator so I contacted Superior Pools where I received outstanding customer service from the whole staff, office associates, Jon and Patrick the service tech. I highly recommend Superior Pools from constructing a pool to the service of your pool. Thank you Superior Team. Be Safe J.B.

Name: L******** M*******
Date: 2019-06-25 14:49:43
Rating: 5
Comment: John has been amazing! I live in Denver and are seriously considering a move to Florida. We needed some idea of what a pool might cost us if we find a home without one. Superior Pool was the only company that took any time to really be of assistance! It says a lot about a company who is willing to help someone that is no ways near a purchase. I wont think twice if I need a pool if we move to Florida. OH! And learning about salt water pool was wonderful and fascinating! Thank you for your time Superior Pool!

Name: R***** H********
Date: 2019-06-14 21:58:33
Rating: 5
Comment: As new Florida residents and new pool owners we were unaware of resurfacing the pool. We thought it only needed to be washed! Surprise! We contacted Tom of superior pools for a quote. I have to say this company is very thorough and detailed in their quotes, no hidden costs. The quality of their work shows in the pictures throughout the office and professionalism.Thanks, Tom

Name: L**** R
Date: 2019-06-08 14:45:17
Rating: 5
Comment: Beautifully designed. well executed plan with quality components. start to finish process was 28 days. Customer service was second to none. They always put client first. Dani was a joy to work with throughout entire project. Chris insists on perfection with all aspects of execution. Josh and team make pool ownership easy.

Name: L**** L*****
Date: 2019-05-29 14:01:56
Rating: 5
Comment: Exceptional experience with Superior Pools. From the design phase through completion, the process was smooth and fast. Danielle and the managers took the worry out of building our pool. The crews were professional and polite and always seemed to be having a good time. One of the great things is that Superior does not use subcontractors, so we got to see the same crews throughout the entire process. The job was under constant supervision by an operations manager to make sure everything was on schedule and according to plan. They also made sure that we understood each step of process and what was happening on each day. The pool and open-view cage are gorgeous and have been the talk of our friends and neighbors. We highly recommend Superior Pools.

Name: T*** B
Date: 2019-05-23 01:22:22
Rating: 5
Comment: Dani and the entire crew at Superior were absolutely amazing. From the beginning of the design stage to pool school was first rate professional and outstanding. Superior created a one of a kind custom pool from the hand cut stone to the cascading waterfall. If you want that personal touch then look no further than Superior Pools. Thanks to EVERYONE for their best at making our dream pool come to life.

Name: D***** F******
Date: 2019-05-23 00:09:37
Rating: 5
Comment: Ben Cook and the entire team at Superior Pools are first class all the way. We have been so impressed by the quality of their work and the speed by which they accomplish every stage of the job. We are so thankful that we put our trust in this group as they have delivered 100% as promised.

Name: S P**
Date: 2019-05-22 22:36:14
Rating: 5
Comment: This company is amazing. Have been dealing with trying to by a home and we want to be sure we will be able to build a pool wherever we decide to buy and KAYLA has helped us with this process twice. We haven’t even committed to purchasing a pool yet and she has gone above and beyond! Amazing customer service! Thank you Kayla.... you can bet when we finally get into “our home” Superior will be on our must call list!

Name: J***** G******
Date: 2019-05-22 21:41:26
Rating: 5
Comment: We are so enjoying our beautiful pool designed and installed by Superior Pools. The quality, the beauty, the hard work by everyone. So very grateful for all, but a special thanks to Kayla and Amy, the very first friendly faces you see as you walk in the door. They are unbelievably knowledgeable, so very helpful and hard working. Great people to have out front, could not find any better. We love to stop in and see their smiles !!!

Name: J*** P*******
Date: 2019-05-22 20:06:57
Rating: 5
Comment: My husband and I recently had a pool installed by Superior Pools and we could not be more satisfied.We called them and made an appointment to discuss having them install a pool in our back yard at a home we had just purchased. Kayla let us know the first available time and date we could meet with their salesperson Ben.When we met with Ben we immediately like the way he greeted us with a warm handshake and a friendly smile. From then on the process for us getting our new pool seemed to go seamlessly. He gave us advice and input in design and helping us choose tile, pavers, and colors.We moved on to the construction process and meet Larry. During this time my husband and Larry spoke on many occasions and Larry addressed any issues or questions that came up to our total satisfaction.Each and every employee we had interacted with at Superior treated us like we were their only customer, giving us their superior customer service.We are now the proud owners of a very beautiful pool that was everything we wanted and imagined. Thank you all at Superior Pools.We woulds be very happy to advise anyone looking for a fantastic company to do business with to go with them.

Name: D*** W*****
Date: 2019-05-22 19:40:38
Rating: 5
Comment: These guys are THE BEST! We researched 7 different pool companies before we decided on Superior. Seth, our sales guy and main contact, was so proactive we could not believe it. Always easy to reach and fast to respond. He was very courteous with a nice sense of humor, yet knew the answers, or quickly got the answers, to every question we had. Every crew that showed up for construction was very polite. It is very easy to tell that the crews are staffed with skilled tradesmen, every man has his job and jumps right on it. PLUS a supervisor was at our house every single day doing progress follow up and site safety checks. Our pool was specially designed to fit our narrow space and Seth took the time to stop by and design the pool for us, then saw it through for us. Between ground breaking and swimming in the pool...29 days! Other companies told us 4-6 months due to subcontractors. Superior has their own crews or crews that work primarily for them...the crews care about their work and the crews show up every day and on time!!! We love our pool and would highly recommend this company. Call SETH for your new pool...you will be happy. Capt Dave and Carol Wright Osprey, Fl

Name: D**** B*********
Date: 2019-05-22 19:24:20
Rating: 5
Comment: Superior Pools is a fantastic company. Danielle was amazing in assisting us in the design of the pool and assisted by adding her expertise to the process. They completed our pool ahead of schedual and kept us informed through each step. The pool service is amazing and we have no complaints. Truly a Superior company!!

Name: B**** Q****
Date: 2019-05-22 17:34:35
Rating: 5
Comment: Great Company! Love our Pool! They did a great photoshoot of my pool too! I would recommend Superior to anyone. They not only installed it within 30 days but also have serviced me for over a year with any issues. You cant find that it todays world.

Name: R*** T*******
Date: 2019-05-22 17:32:35
Rating: 5
Comment: We want to share our positive experience in building a pool with Superior Pools of Southwest Florida. We are recent Florida transplants having relocated from northern Virginia. We bought an Open Concept - Great Room layout new construction home and knew we wanted to add a pool and spa in the back yard as soon after Settlement as possible to start enjoying our newfound outdoor Florida lifestyle.Of course our home builder offered a “pool package” that may have been a little easier to wrap into the home buying and building process, but the “package” didn’t really allow for any customization and frankly came with a pretty hefty price tag considering what you get; a basic shape pool with no real water features or extras, plain pavers, a sub-par enclosure, etc. We wanted more, something special, more of a weekend-worthy retreat. So, during the construction of our new home, we met with a dozen pool builders before selecting Superior Pools for our project.It was clear from the beginning that Superior was a little different – and better, then most other pool builders. Starting at our first meeting with Ben, our designer, he offered an educational approach (not a selling approach) explaining the process and options to consider when building a pool. He showed us pictures of examples and samples of products – where we could see and touch everything. He took our thoughts, priorities, and hand-waving and converted it all into interactive 3D color renderings while we sat in his office. Ben also encouraged us to go out and observe other pools being built near our home. So, we did. We went to several projects underway by Superior Pools and other pool builders. There was always activity underway at pools under construction by Superior and their crew was polite and responsive. Superior pools complete quality pools built in 30 – 40 days! Often there was no activity for days and weeks at a stretch for other pool builders and when there was something going on, it was usually by sub-contractors who offered little interest in our observations and inquiries. Our confidence factor began to waiver in other pool contractors the more we watched and learned. So after weeks of due diligence researching all the pool companies (and maintaining contact with Ben who remained patience with us throughout) we signed a Contract with Superior to build our pool even before we closed on our new home. Superior worked with us to get everything set up to hit the ground running as soon as we closed on our new house. Then we had a few delays with our home builder that pushed our planned closing date. Superior worked with us as the date fluctuated. Finally, within a week of settlement on our new home, Team Superior started our pool build. The professional crew was always friendly, approachable, professional and displayed genuine pride in craftsmanship; they were more like artisans constructing a work of art in our backyard – they were, and they did! The same core group of about 20 showed up daily, they worked diligently together like a well-oiled machine. You could tell they have been together as a team for years – they were not subcontractors nor day labors like I had seen on site of other pool builder projects. They completed our pool in 28 days. We were swimming in our new pool within a month of moving in! Thanks for the hard work and dedication! We could not be happier with the entire Superior Team, especially all those who had a direct hand in our build including: Ben our designer; and Kayla and Amy in the front office; and the field crew Gerardo , Lee, Luis, Chris, Vinny, Noe, Teo, and all the guys; and to the start-up and service guys Josh and Adam for teaching us how to maintain our pool and keeping it sparkling and shiny; and to Jon the Owner who personally made sure everything met expectations at each phase. Thank you for treating us like family - you all are welcome in our home (and pool) anytime. Mahalo nui loa – Thank you so much! Please feel free to list me as a reference - I recommend Superior Pools of Southwest Florida without reservation.

Name: M*** L*** L****
Date: 2019-05-22 15:49:40
Rating: 5
Comment: Superior Pools is, by far, the best pool builder in the area. One of the things that makes makes them stand out from the rest is their ability to produce unique and beautiful designs. Ben Cook has just designed my 2nd pool and I am just as thrilled with this design as I was with the first. Ben is able to utilize your space and give you what you want within the parameters you need. Another reason I chose them the second time around is because of their high quality standards. The materials and workmanship are second to none. I also used Superior to service my first pool on a weekly basis. It was always beautifully maintained and any issues were rectified immediately.

Name: S**** L***
Date: 2019-05-22 14:41:13
Rating: 5
Comment: I have had the pleasure of working with several of the men at Superior Pool, all of them have been very helpful. Unfortunately, we had an issue with our plaster, not due to the builder, but from the manufacturer and we had to go through Superiors warrantee department. Anthony has been SUPERIOR! He had to move mountains to get the manufacturer to supply the product and work through all the hang-ups. Without him and Jon we would have had a very disappointing experience with our pool. Superior lives up to their name, and I would refer them to everyone.

Name: J***
Date: 2019-05-22 14:20:26
Rating: 5
Comment: From the very first time walking through the door of superior pools gorgeous showroom and seeing Kayla greeting me with that welcoming smile, just got better! Ben listening to what kind of pool we wanted and bringing it life for us was one of the best things about the process. I was so stressed but they just made it so easy for us. Being able to reach them or Anthony following up with us, the personal touch to these details and keeping us in the loop. My next pool will also be a SUPERIOR pool!

Name: J**** G********
Date: 2019-05-22 13:50:36
Rating: 5
Comment: I contacted Seth Smith of superior pools and asked him to help me determine if a house I was considering buying would accommodate a pool and if so what sort of a project it would be. Seth was an absolute wealth of knowledge and guided me through everything I needed to know in order to make a fully informed decision. I can’t recommend Seth specifically and superior pools strongly enough. These guys are the best!!

Name: S***** W*******
Date: 2019-05-22 13:16:32
Rating: 5
Comment: Superior Pools truly goes above and beyond.They put in my pool 3 years ago. I was not in the state when it was put in, but they made me feel like I was right there. B who helped design the pool was always communicating with us and even sent pictures of every stage. Pool went in ahead of schedule. Anthony their scheduler is super nice and makes sure workmen come out when needed, even 3 years later. When our pavers settled in a section they came out and fixed free of charge. They even power washed my 1200 sq ft cage at no charge one time. Superior pools may not be the cheapest pool installer, but you are getting so much more than just a company to put in a pool. You are getting a relationship that endures for years because they truly stand behind their customers.

Name: C***** H***
Date: 2019-05-21 16:26:26
Rating: 5
Comment: Danielle and the entire team was amazing to work with! She made the process so easy for us. Their customer service is outstanding! Even two years later, Danielle is still only a phone call away for any questions. We love our Superior pool!

Name: S***** U****
Date: 2019-05-21 01:38:05
Rating: 5
Comment: In 2013 we decided to expand our entertainment area and have a inground pool constructed, we did alot of research as to who to go with and decided hands down to go with Superior pools, a family owned business who have been in business for over 30 years.Their sales and customer service staff is top notch. Superior took us through the design of the pool and helped us create the pool of our dreams to our specification and requirements. Construction was completed exactly on time and within budget.We continue to be loyal to Superior and now for the past 5 years we have them as our pool service. Josh and his staff are amazing and always go the extra mile to do an amazing job keeping our pool looking its best.Finally we would like to add, Amy and the entire customer service dept have always been incredibly helpful, friendly and accommodating to our needs. Amy and the front desk staff always greet us with a smile and making us feel as though we are part of the family at superior pools.

Name: J*** P********
Date: 2019-05-09 20:42:50
Rating: 5
Comment: One word to describe this company and their employees SUPERIOR They are not the cheapest in town but the best in every way. Ill gladly pay more for a SUPERIOR job and no aggravation! We had the pleasure of working with a great designer by the name of Ben. I highly recommend Superior Pools.

Name: J*** P*****
Date: 2019-05-03 18:39:09
Rating: 5
Comment: First, Dani our sales person was great. The pool was built within the 40 day timetable, and EVERY DAY the crew cleaned-up before they left. It is now functioning as it should, and we are happy with the process. HIGHLY RECOMMEND Superior in general, and Dani in particular.

Name: K** R*****
Date: 2019-04-29 16:48:45
Rating: 5
Comment: Their name says it all..SUPERIOR!!! From our first meeting with our highly qualified salesperson Dani, through the design process, the construction and the finish it was a “SUPERIOR” experience. I would not hesitate to recommend Superior Pools to anyone who has an interest in a well managed and built custom pool. I gave them 5 stars only because I couldn’t give them 6.

Name: G*** W******
Date: 2019-04-24 20:30:09
Rating: 5
Comment: Awesome Customer Service and Care! We have been with Superior Pools for three years, from the construction through the continued pool service they offer. Our pool technicians come each week and make sure our pool is pristine. Our weekly technician DiShon Platt, takes great pride in his work and makes sure everything is running smoothly. When there are technical concerns that require a closer look, Pat Kline is our guy! Recently Pat took care of a warranty issue and not only saved us money but did an awesome job getting things back in order. Superior promised us a lot of things when we decided to build with them. They have kept every promise! I wanted to give them 6 stars but was only allowed 5.

Name: S***** M*******
Date: 2019-04-22 21:11:03
Rating: 5
Comment: Superior pools is truly, Superior. I have had my pool, built by Superior Pools, long enough that all warranties have expired. I want everyone to know warranty or no warranty you will receive the same awesome attention with an older pool as you did with your new pool. Its unbelievable. Superior Pools treat customers like we are supposed to be treated. My next home will have a pool built by Superior and hope my friends, neighbors, etc. choose to do the same. If you want to do it right, call Superior Pools. You will not be disappointed.I also want to commend Pat, Josh and Corey for going above and beyond the call duty. You are an awesome team.My sincerest appreciation and gratitude,Sherri

Name: F****** S*******
Date: 2019-04-18 15:59:06
Rating: 5
Comment: All I can say is WOW!!! Superior Pools and their team rocks! I have to admit that at first I was concerned about the pricing of a Superior Pool but after spending a few hours with Seth and getting more information on the types of material they used I made the leap and hired them. I have not regretted picking them at all, the craftsmanship is exceptional and the teams were outstanding. All of them were courteous, friendly and professional. It took them all of 1 month and 1 day from the time they started digging to completion. Never a wasted moment by anyone. My thanks to Seth, Larry, Anthony, Chris, Josh and the rest of the crews.

Name: D**** H*****
Date: 2019-04-18 01:50:00
Rating: 5
Comment: We usually wait until the job is completed before submitting a review, but after two weeks from starting our Superior pool we couldn’t be more satisfied. The entire Superior team led by Larry has done a great job and are ahead of schedule. The quality of the job is exceptional and attention to detail and craftsmanship wonderful. They show up on time, are committed to their work and actually work well together with smiles on their faces. Best of all, they clean up at the end of every day and keep our neighbors happy. Working with Superior has been an awesome experience.

Name: J**** S****
Date: 2019-04-18 01:34:00
Rating: 5
Comment: Amazing customer service! We built a pool in FL while living in WI so we relied heavily on our team for design and finish selections - and for everything else! Both Ben and Kayla were amazing and tireless in navigating the never-ending permitting hurdles and challenges. They were ALWAYS friendly and easy to reach. Oh, and the pool is absolutely gorgeous!

Name: M*** R*****
Date: 2019-04-13 16:36:17
Rating: 5
Comment: Fantastic designer (Ben), professional & courteous installers. Great communication throughout the project. High on customer service. From ground scraping to pool filling in less than four weeks. We are very satisfied customers!

Name: J*** K*****
Date: 2019-03-19 14:31:04
Rating: 5
Comment: Superior pools is by far the best pool company. They have always provided excellent customer service from the time they built our pool 4 years ago. They also provide the weekly maintenance service . I would like to take the time to acknowledge DiShon Platt who services our pool on a weekly basis. DiShon is extremely knowledgeable and has a superior work ethic and attitude. He is the best and a wonderful asset to the company. I would also like to mention Pat Kline who has always resolved any issues or questions that may pop up in a timely manner. Pat is also very knowledgable and very easy to deal with.Thank You Superior Pool!

Name: K** L*******
Date: 2019-03-19 12:33:47
Rating: 5
Comment: Superior Pools has been great to work with. Everyone from the office and designer to the guys building the pool have been top-notch. They are friendly, polite, dedicated, and are hard working. They have worked well with Aboslute Aluminum to see our vision for our outdoor living space. We are near completion and are thrilled with Superior Pools. It is obvious they want the job done well! Seth was our designer and we are very happy with his helpfulness and suggestions along the way. Go visit Superior Pools about your dream pool and outdoor space, and we believe you will enjoy your experience.

Name: A*** G********
Date: 2019-02-19 18:29:08
Rating: 5
Comment: Superior Pools is an awesome company. From start to finish on construction, the process was quick, efficient, and very painless. Seth was our sales advisor, and he was great to work with, being very detailed, explained everything, and stayed on top of the process as well as post construction follow-up. Lashaun who handles weekly maintenance is great courteous and friendly and is always on time. Pat who handles technical maintenance is always on top of things and is great to work with. If you want a pool designed installed and maintained in a totally professional way, Superior Pools is definitely the way to go.Alan G-Venice, Florida

Name: S*** G******
Date: 2019-02-08 13:41:49
Rating: 5
Comment: We are so happy with our new automation system. Superior Pools communication was great through the complete process. I was unable to be present during any part of the installation. Anthony kept me updated daily. The crew was very clean through out the process. I would highly recommend Superior Pools.

Name: D**** W****
Date: 2019-01-07 19:56:02
Rating: 5
Comment: We are very happy we choose Superior Pools to build our new pool. They did not disappoint us in anyway. They met their commitments, stayed on schedule, used the best quality products and built us a beautiful pool. They were easy to work with and responded to questions quickly. They have been cleaning our new pool over the past year, and we are additionally pleased with the pool service.

Name: R******** R
Date: 2018-08-12 16:03:15
Rating: 5
Comment: Dear Jon,We want to express our sincere gratitude for the way your company, Superior Pools, does business. Our new Florida home needed repairs and the pool was no exception. We had three pool companies evaluate and give prices. Although Superior Pools gave the most expensive estimate, your company had the BEST IDEAS for creative solutions and the best reviews. Being new to Florida and making a large investment is a risk-taking journey. It’s a decision of trust. We’ve had past experiences in previous homes where money was all that mattered to unethical companies. You and your company are the complete opposite of all that negativity. You live up to and surpass all the amazing reviews. We cannot begin to express what the stress of poor business practices has done to us in the past, but we absolutely can describe, with appreciation and the highest regard, what the experience of working with Superior Pools means. As skeptical consumers who have been “burned” by other companies before, we first met with your salesman, Jeff. Superior’s approach is to care about customer satisfaction. As our trust grew, we decided it best to do a complete renovation package with travertine, cage, and pool. The design and tasteful suggestions Jeff made were spot-on perfect and the pool came out stunning. His 3D design helped us visualize his suggestions and he was easily able to continue customizing to meet our highest satisfaction. Once work began, we were astounded at the artistry and highly skilled workmanship. Gerardo and his crew are exceptional. They are so incredibly hard-working, polite and talented. Throughout our project, Larry and Jeff kept in contact, through calls, visits, and use of email. They continued to monitor, document, and coordinate efforts. If either of us had a question about something, they made it extremely easy to communicate and always gave prompt responses. We never felt like any issue was too big or too small. They never allowed time to pass where any worry had a chance to take root before a call-back. They were terrific to work with and we are most grateful. Larry and Jeff made our needs feel like a priority. They must be juggling so many other people’s concerns, yet they always made us feel as though we were their only customers. This is exemplary. Josh, another wonderful person to work with also helped with resolving any issues. Chris is also very talented and detail-oriented. Your company keeps its word and continued to come back, maintaining contact even though the money has been paid. We wish we could recall the names of every worker to let you know individually, but please thank them all from us. Superior makes customers feel as though they are part of a family.Sincerely,Jeff and Rosamaria

Name: J******* S*******
Date: 2018-08-10 18:07:49
Rating: 5
Comment: Superior Pools designed and built our pool in a timely manner! They not only got the job done, but they were thorough and detail oriented. It was refreshing to work with a company that makes customer service their number one priority. I would recommend Superior Pools if you want the job done beautifully and efficiently! The Superior Pools team is professional and communicated with us each step of the way and made the entire process great! They were detail oriented and exceeded our expectations! Our pool is BEAUTIFUL!

Name: T**** A********
Date: 2018-08-01 18:08:27
Rating: 5
Comment: We thank our lucky stars that we made the decision to have our new pool built by Superior Pools. The service from start to finish was breathtakingly efficient and our pool was completed in just 45 days! Ben Cook was our designer and the program he used to design and show us our new pool was fantastic - we were able to see exactly what we would be getting. He told us right from the start that Superior Pools was not the cheapest and they were not. However, when you think you are paying for all in-house staff who feel that they are part of a great team and therefore desperate to do a good job, you realize that every extra dollar is well worth it. Every single person we came across at Superior Pools was unfailingly polite, cheerful and helpful and the craftsmanship of the construction workers was exemplary. To find a company like this, in this day and age, is truly remarkable and we have the confidence to say that if you choose Superior Pools as your pool builders, you will be as thrilled with the result as we are!

Name: R**** W*******
Date: 2018-07-19 14:34:03
Rating: 5
Comment: Superior Pools has been awesome to work with! Everyone is very friendly, helpful and knowledgeable. They are willing to answer questions and help get answers even when it’s not their area of expertise. They work hard and take a lot of pride in their work! They listened to what we needed and made it happen, we could not be more pleased with our pool and cage! Everyone we worked with....B, Jeff and Josh to name a few...were extremely helpful and took the stress out of the process.

Name: R****** S******
Date: 2018-06-20 21:20:44
Rating: 5
Comment: Hello, its been just over two weeks since Superior Pools of SouthWest Florida broke ground on the installation of our new swimming pool and I must say its been nothing short of a very positive experience. I cannot say enough about the team (or I should say family) of highly skilled workers that have to-date provided me with a superior (as expected) product. It all started with my research of a pool installer that was identified as having a high customer satisfaction rating. Now I know why. From my initial meeting with Ben Cook I knew this was the right installer for my pool project. Ben performed his magic and showed me a drawing of what my pool could look like according to my specific needs. With a few tweaks here and there we we on our way. Ben’s team got the ball rolling with the permits and the activities began on June 4th. As of this review on June 20th, I can say the pool shell and decking have been installed and the cage is set to be installed next week. Yes, basically two weeks have gone by and we are rounding third base and heading to home plate. Honestly as of today, Superior pools have hit a home run. During each phase of the project, a very personable and skilled lead answered all of my questions and ensured I was happy with what was being performed on the job site. First phase was ground prep when I met Chris, who eventually came back following the decking to grade out around the property and remove the debris. 2nd phase was Anthony and team forming out the pool and preparing for excavation. Everything happened pretty fast so excuse me if I leave out the others that dug the dirt, shot the gunite and shaved the pool into what it has become today. The tile work is just beyond words thanks to Gerardo and his team. He made sure I was happy with all that was being laid out. The SPA is a 360 degree water flow inside the pool. I was amazed of all the measuring this team took to ensure the water flows evenly over the spa. The decking (travertine) is absolutely beautiful. As we look forward to using our new Superior pool, I know that I will have my installers support with any questions or issues that may arise in the future. I am so trilled that we choose Superior Pools to be our installer and would highly recommend them to anyone that may have an interest for pool installation.Thank youRich SolovaySarasota Florida

Name: C******* V*******
Date: 2018-05-25 22:30:11
Rating: 5
Comment: Superior Pools did an excellent job, at a reasonable price and they take credit cards without adding a surcharge. These were all points in their favor, ones that I appreciated and why I chose them.I had another company no-show for replacing my pool pump. I called Superior, and they got the job done quickly and efficiently.

Name: E***** H***
Date: 2018-05-09 14:09:56
Rating: 5
Comment: We had an amazing experience with Superior Pools. They were right there every step of the way, from helping us design and choose tile, deck, flooring, etc for our pool, to the full remodel of our pool and entire pool area, including cage, deck, etc. Their service and workmanship is bar none and when they have a schedule, they keep it. I highly recommend Superior Pools of Southwest Florida.

Name: p*** K******
Date: 2018-04-20 12:15:18
Rating: 5
Comment: Four years ago we picked superior pool to build a pool because their advertising said they would stand by their work 100%. We have had to have plaster replaced two times in the last four years due to the inferiority of the product that was used to plaster the pool, at no fault of superior Pool. With some negotiations and determination by us, Superior Pool has replace the plaster twice at no cost to us standing by their advertising. We have learned afterwards that the manufacturer, CLI wouldn’t stand by their product and never reimbursed Superior for the defective product. Although this Pool has been a long hard road for us, Superior has in the end given us the quality Pool we originally expected.

Name: D**** S********
Date: 2018-04-18 22:50:18
Rating: 5
Comment: We had a great experience with Superior pools. Our pool was completed in 26 days. They did a professional job. Couldnt be happier. Highly recommend this Amazing pool company. Thank you Superior Pools!!

Name: J*** B****
Date: 2018-04-14 10:49:29
Rating: 5
Comment: Superior pools did an outstanding job building a great pool . Danielle did a great job designing our pool ad we have been very pleased with the outcome.

Name: R*** H******
Date: 2018-04-13 14:16:01
Rating: 5
Comment: Pool was put in way quicker than I thought was even possible. Love my pool! Impossible to get my kids out. Really makes our property look beautiful. Don’t even think of using anyone else, they are the best. Any issues I’ve had, the owner personally took care of it.

Name: L***** S*****
Date: 2018-04-12 15:43:29
Rating: 5
Comment: In this day and age, it is difficult to find companies or people that stand behind their work and/or product. Most companies are long on promises but short on follow through. Superior Pools is NOT one of those companies.We contracted with Superior Pools to build a new pool in our very small backyard. Dani, our designer, listened to our needs and provided a fantastic 3D drawing of our prospective pool. Once we signed off on the project and the permit was approved, work started very quickly. We were amazed at the punctuality and knowledge of the Superior work crews. They remained on schedule and completed the job on time, perhaps even a bit ahead of schedule.After the pool was built, Josh and Pat were willing to hold our hand through learning how to use our new equipment and clean our new pool. They made it easy for us to understand, so for that we are thankful.To us, having someone that stands behind their work and keeps their word on time and cost is priceless. Choosing to use Superior Pools was worth every penny.Thank you to everyone at Superior Pools for our amazing pool. Our family is going to enjoy it for years to come!

Name: D**** s*******
Date: 2018-04-12 12:47:36
Rating: 5
Comment: Great job and was finished when they said it would be completed. Ben did a great job in making sure we were satisfied with every step. He stayed in touch with us thru the whole process. Pool , pavers and cage look great. Josh and his guys were very helpful in the operation of the pool controls and still are when we have any questions. Would highly recommend.

Name: D**** L******
Date: 2018-03-27 18:27:12
Rating: 5
Comment: Excellent - from start (design details) - to explaining process (including financials) - to construction. Pool was completed ON TIME, and even after a few months - they are available to answer any questions I have. Two of my neighbors have signed with Superior after seeing our pool get built and the attention to detail Superior provides. I would encourage anyone who is thinking pool - to talk to Superior.

Name: K**** J******
Date: 2018-03-14 13:13:57
Rating: 5
Comment: Family owned business in which you are treated like family.Great design, fabulous pool and remarkable after sales service! Recommend highly as Ben, our designer took our dream and made it a reality with his design. Pool is exactly what we wanted. Build quality was very good, but the best with Superior Pools is their attention to customer satisfaction and support to the pool owner. If you find any issue, they immediately react to make it better.Being new to Florida, the knowledge they provided was very appreciated. I also have the pool service for the first year. Guys are very reliable, communicate what they do and are always open to answer any questions or concerns. They also provide an update weekly via email of what actions were taken. chemicals/salts used, and the key water readings.Thinking of a pool in SW Florida, contact Superior Pools for a great product, service and experience.UPDATE MARCH 2018A few of the Travertine tiles settled as one could expect. Called Superior and the Construction Manager came a day later, viewed and marked tiles to reset and set a crew the next day to complete. Great after sales support!!!

Name: J**** K******
Date: 2017-12-10 17:02:01
Rating: 5
Comment: Superior Pools is an outstanding company that delivers what they promise.Our pool was built in a exceptional timeframe with standards unsurpassed.From our first meeting with Ben, our designer to our completed pool and patio, we have been impressed with the entire process.Every person that worked on our pool and patio gave it their best.They have the experience and dedication that is need to deliver a superior product.They take pride in their work.Our pool and spa have brought so much pleasure to us and our family.I would recommend the addition of the sunshelf and spa to anyone considering building a pool.The sunshelf is so helpful if you have young children.It gives them the confidence to be in the water and a fun place to just play.The spa cant be beat after a long day or just to relax and soothe.Our pool is beautiful to look at as well swim in and just cool off in.Superior Pools is a exceptional company that has high standards.They do everything to ensure that their product is perfect in every way.They build the pool that you want.Your needs and desires are what Superior strives to attain.Attention is paid to the specific needs and wants as well as the already existing home, lanai, yard space, well equipment, etc.The end design is an extension of your home.I have to say that Superior Pools treats their customers like family and builds a beautiful product.

Name: J*** D***
Date: 2017-12-09 14:29:24
Rating: 5
Comment: Exactly what was agreed upon was delivered in a timely and professionalmanner. Working in near darkness at the end of a 10+ hour day was convincing of employee dedication to Superior Pools, the customer and their own ethic. I cannot imagine what better service would entail. Dani and Superior are the best!

Name: A******* C*****
Date: 2017-12-08 17:16:38
Rating: 5
Comment: I cannot say enough positive things about Superior Pools. The planning, building, and maintenance process is efficient, personal, and professional. Superior Pools is able to make a customers dream turn into reality. They use top quality material, and their employees are reliable and trustworthy, always putting the customer first. Ben Cook helped us custom design our perfect oasis, and Larry Lipke, Construction Manager, made sure our vision turned into reality. I was really impressed with Larrys oversight of the construction crew and attention to detail. Whenever I had questions about the process, he was available to talk me through it. The owner, Jon Krawczyk, even visited to check on the project and made sure that we were happy with the progress. I was shocked that the project took less than 30 days, and the quality literally matches the name of the company...it is superior! Since the build, Superior Pools Service Technicians have been providing weekly pool maintenance, and I honestly feel like I am not just a customer, but treated like family. If you want quality, get Superior!

Name: m*** h*****
Date: 2017-12-08 13:01:56
Rating: 5
Comment: Superior pools has meet and surpassed our expectations. Danielle our designer took the time to get every detail perfect. They truly live up to the name Superior. They treat you like family not just a customer. We had a problem with the glass tile on our over flow and they changed it 3x till it came out perfect. What company would do that? We couldnt be happier. The staff is awesome each and everyone. We also have our pool & spa serviced by them. Couldnt be more pleased or happy. Great job👍

Name: C**** S*** (***********
Date: 2017-12-07 20:56:29
Rating: 5
Comment: Excellent service, designers, employees, and workmanship! Pool and patio were completed ahead of schedule (2 1/2 weeks!). Our pool is beautiful and we are completely satisfied! You won’t regret choosing Superior Pools!

Name: A***** H*****
Date: 2017-12-04 01:16:22
Rating: 5
Comment: Thanks to Danielle and the crew at Superior Pools for the beautiful pool they built for us. Danielle was wonderful from start to finish, assisting us in choosing colors, pavers etc., thourouly explaining the process and kept us informed along the way. Thanks also to Patrick and Josh for pool school and information regarding a pool,which we have never owned. We highly recommend Superior Pools.

Name: C******** B*****
Date: 2017-10-11 16:06:30
Rating: 5
Comment: Many thanks to Kayla for helping us get our pool looking brand new and as beautiful as ever!she did an outstanding job coordinating the workers and putting together a great schedule. As always, it is a pleasure to do business with superior pools!

Name: P***** P******
Date: 2017-10-10 19:28:05
Rating: 5
Comment: From beginning to end Superior Pools was absolutely wonderful to work with, Danielle was on top of everything!!!!! Thank you!!!!!!!

Name: L** J****
Date: 2017-08-07 16:19:50
Rating: 5
Comment: We could not have asked for a better or easier experience and couldnt be happier with the finished product. Everyone from Superior has been great from start to finish. Would recommend them to anyone!

Name: m***********
Date: 2017-08-03 14:04:00
Rating: 5
Comment: We had our pool built by Superior in July of 2015 and shortly after I had noticed some of the pavers had what looked like rust spots on them. We had no furniture or anything nearby that could have caused this and I tried everything under the sun to try and clean it off and nothing would make it budge. We contemplated switching out the pavers ourselves but the task was hugely overwhelming so I finally decided I would just call Superior and see if they could help us. I emailed our customer service rep Dani and she responded immediately the following day saying she would inquire with her GM. I sent her pictures of all of the defective pavers by email and again within a day or so she responded that the GM agreed to take care of it for us free of charge. What a relief! I only wish I had reached out sooner as it would have saved me quite a bit of heartburn. About a week or so after our exchange I came home from work to find the workers had been there and switched all of them out with some spares we had that did not have the defect(they even worked around the fact that we didnt have all of the right sizes-Their paver guys are very talented in my opinion). I would not hesitate to recommend Superior and I highly appreciate the fact that their customer service doesnt end when your pool is finished. They really stand behind their product and want you to be happy with your pool!

Name: L*** E***
Date: 2017-07-27 19:44:08
Rating: 5
Comment: Superior Pools has been taking care of my pool for me as I am out of state from my property. Josh is always very responsive and quick to solve any issues that arise. The pool tech, Adam, has been an excellent communicator with pictures and immediate notification of any pool issues and even some issues outside of the pool with my property.Very reliable. Thank you!!!

Name: S****
Date: 2017-07-21 04:02:21
Rating: 5
Comment: My wife and I spent a long time assessing pool builders and were discouraged by all the bad reviews and horror stories. We discovered Superior Pools in the Pool and Spa News (PSN) website in their annual list of top 50 pool builders nationwide. We were initially attracted to Superior after reading all the glowing reviews and learning PSN ranked them #1 in customer service. We met with the owner, Jon. He has old school values - integrity, commitment, honesty - he does the right thing! After one meeting, we knew Superior would be a solid choice.Were thrilled with our new pool - it’s absolutely beautiful. When we tell people that it was built in just 4 weeks, they don’t believe it. We’re very impressed with Superiors crew, Lee, Gerardo, Josh, Pat; everyone put in the extra effort to make us happy. Were especially impressed with our pool consultant, Ben. He was so patient and attentive, always making himself available to answer questions and address issues, even after-hours and on week-ends. Its a pleasure doing business with these people.On a scale of 1-5, Superior is a 10!

Name: C******** B*****
Date: 2017-07-20 23:08:05
Rating: 5
Comment: Our experience with superior pools was beyond expectations! Ben, their design/sales manager made the process very simple with the 3-D experience. We were able to customize our needs and wants before even starting the process, which was very important to us. Ben thought of things we had not even considered, offered solutions, and gave us samples to make the process very painless When they gave us a completion date of 40 days, we were very skeptical. But, from the moment they started mapping our yard for the pool, till the completion date, the service was consistent, quick and professional. Our project was completed in 22 days!! Ben, Jon and Josh were responsive and accommodating to every question and concern we had; even today. The quality surpasses their competition, bar none. We were so impressed with the process, we are continuing our pool service through superior. The entire team from concrete, too plumbing, did a great job and worked very well together. We appreciate the entire superior pool team more than they know. If you want quality, consistency, and integrity, superior pools are who you were looking for! You wont be disappointed.

Name: T***** M*********
Date: 2017-07-20 15:40:01
Rating: 5
Comment: Superior pools is one of the best companies I have ever worked with. Their professionalism and customer satisfaction are second to none. They worked with us every step of the way and far exceeded our expectations. I will recommend Superior to anyone who is looking for the best pool in the industry. I cant say enough about Jon, Danielle and their excellent team.

Name: j* m****
Date: 2017-07-17 18:06:56
Rating: 5
Comment: Superior Pool built my pool in North Port, start to finish in about a month. It went like clockwork! Since then I have spend many enjoyable hours in my pool and they have even followed up over a year later with helpful service information! If you want the best pool with the nicest, prompt, professional, courteous, and quality service you ever had, give Superior a call. I would recommend them to anyone, anytime! Everything was of quality material, quality equipment, quality installation and customer care. Its a family business and I felt treated like I was part of the family! Thanks again Superior!John Chaplain

Name: F****** V*******
Date: 2017-07-15 18:55:18
Rating: 5
Comment: Superior pools is a company you can trust, quality work, on time delivery, great costumer service, I dealt with many construction co. But superior pool is SUPERIOR.they earned the Maintnance contract as well .Great job ZA

Name: M****** H*****
Date: 2017-06-27 15:36:40
Rating: 5
Comment: Superior Pools is just that! Superior! From Danielle in sales, to the construction crew, to pool school with Pat, everyone was professional & very knowledgeable. We were swimming in 45 days, as guaranteed. We recently had a part blow on our filter, during a thunderstorm and called to put in a work order. Pat Kline came out the next day to assess the problem, ordered the part and installed it the next day! We love our pool & patio and highly recommend Superior Pools.

Name: D**** S******
Date: 2017-06-19 19:07:57
Rating: 5
Comment: We were very pleased with all aspects of the project to install a pool, patio, and screen cage. The professionalism of the workers, sales force, supervisors and owners was very high. An example of this was that at the end of each work session, the site was cleaned up and made to look as presentable as possible during construction. The project was completed within 30 days. We were kept informed as each step was completed and of the timeline for the next phase. After completion, our concerns and questions have been addressed within a timely fashion and resolved without conflict. We highly recommend Superior Pools.

Name: L*** D******
Date: 2017-06-13 14:52:54
Rating: 5
Comment: Our experience has been perfect... the quality of our pool conforms to the name of the company SUPERIOR .... our tech Corey is spot on we would highly recommend Superior pool to anyone interested in a Superior Pool... Richard & Lora

Name: C**** R********
Date: 2017-06-10 01:25:07
Rating: 5
Comment: Its been about a year since Superior built our pool and we still talk about what a wonderful company it is. I cant imagine anyone using any other company. We tell people about Superior all the time. There are not many companies our there anymore that are this professional and take so much pride in there work. All their employees are top notch at what they do. Thank you Superior for everything.

Name: T**** H***
Date: 2017-06-09 20:54:59
Rating: 5
Comment: We have had Superior Pool of S.W. FL for over ten years now. Each time we have some concerns, Mr. Patrick Klein responded quickly and efficiently and so was his brother Mr. Josh Klein. Just a few days ago we needed a new board, my husband and I were so happy to find that it has already been installed!Patrick no doubt is more than efficient and helpful. His proficiency surpasses any one!

Name: S**** (**********
Date: 2017-06-05 23:55:55
Rating: 5
Comment: Superior Pools has taken care of my pool for almost three years now. They are always on time, professional and my pool is always clean and blue. If I have ever needed anything above the normal service Danielle has always been there to make sure my need is taken care of. Would definitely recommend them over any other pool company in the area 😊Second Review. This time Superior has built our new pool at our new home. They did an amazing job from Danielle designing it to Jon and company building it out. Came out better than expected and our vision has been realized. What I was really impressed with is the patience they showed with myself because I ask a lot of questions and Im very detail oriented and like things a certain way. Jon was always there to answer my questions and address any concerns. Oh and our pool was done and we were swimming in less than 30 days!! Amazing!! Would definitely recommend them to any and all as I already have been doing!! Thanks guys!!!

Name: A**
Date: 2017-06-05 18:05:34
Rating: 5
Comment: All the staff at Superior is very friendly and helpful. While they are working to put your pool in they keep your yard very clean. They work long hours to get your pool done as quickly as they can while paying attention to every detail of your pool. They are very helpful from the time you go in to pick your pool to after your pool in complete to make sure everything is working well and if you need any help with anything they are there and answer you back quickly. I would highly recommend Superior Pools to anyone that wants a pool added to their house. They go above and beyond when they build their pools.

Name: J** S*****
Date: 2017-06-04 19:57:14
Rating: 5
Comment: Superior Pools are worth every penny and I would recommend them highly to anyone. It was a real pleasure to work with them throughout the entire process of our pool and deck remodel. They except no less than perfection of their products, craftsmanship and customer service.Last spring we met with 4 different pool companies with the intention of redoing our pool and deck and possibly our cage. We knew immediately that Superior Pools was definitely the superior contractor regarding materials and availability, workmanship (no sub contractors), warranty and customer service (before during and after) and attention to detail. We hired them to remodel the pool, install a travertine deck (on the bias which involved more labor but for which they did not charge.) The quality of the travertine tiles are exceptional. They stood by their promise to only use pristine pieces of stone. We also hired them to remove and install a new open view cage. The entire job was done in less than 2 weeks and is breathtakingly beautiful!Unfortunately the product we chose for our pool finish was disappointing not just to us but to Superior Pool staff as well. They quickly honored their warranty and took the steps to completely redo the finish at no charge to us. I can not stress enough how quickly and completely they acknowledged the less than perfect finish results and took the steps to correct it quickly and completely.

Name: M*** K********
Date: 2017-05-30 13:47:40
Rating: 5
Comment: All the staff, from the pool designer to the work crews and sub-contractors, were very professional and friendly. I took a lot of pictures and asked a lot of questions as the pool was being constructed. I always got straight talk and answers to my questions.In three weeks, our pool was finished. We are loving our pool! We also decided to use Superiors weekly pool service to check the chemicals and clean the pool and filters.Larry is the best!Ive had many inquiries about our experience with Superior Pools and am always pleased to show off our pool and recommend Superior Poolservice to anyone who is interested in building a pool.

Name: K**** K*****
Date: 2017-05-26 19:46:27
Rating: 5
Comment: When it came time to do a pool and lanai remodel, I chose Superior Pools for the job. The staff was extremely helpful and sales staff was extremely knowledgeable when it came to color selection, design etc. The construction staff were very efficient and did a great job! My lanai and pool were transformed from blah to brilliant! Superior Pools also does the weekly maintenance on the pool and they do a great job. I highly recommend Superior Pools for remodels, new installations and weekly pool maintenance.

Name: B** W
Date: 2017-05-25 23:33:17
Rating: 5
Comment: We had the entire project done while we were out of town, we chose Superior because of their reputation, which in our experience is well deserved. Job site was neat, we were constantly updated on the progress and they always answer the phone if you have any questions. They completed the project ahead of schedule. We love our pool!! Ben is awesome.

Name: A*** C***
Date: 2017-05-21 15:49:51
Rating: 5
Comment: I would like to take the moment to recognize this certain individual for being attentive and through on the phone. Her knowledge of services your company offers with its pool services was outstanding. She went step-by-step on the process and then backing it up by emailing right after we hung up, with the forms that she spoke of. You dont find that these days.Thank you Janet we will definitely be using your service in the future when we are ready.

Name: D***
Date: 2017-05-21 03:35:48
Rating: 5
Comment: I believe we were not wrong when we chose Superior Pools for this great investment. Superior Pools did a wonderful job. I still enjoy the beauty of our pool. Every time I swim, I cant ignore the beautiful fish tile on the pools floor. Every time I hear someone talking about their pool, I mention Superior Pools in case they need to resurface theirs. Today, I was swimming and it was raining hard (After working on my greenhouse it was well deserved) I was swimming and thanking God for this blessing. Swimming in my own pool is a blessing specially mine which I consider the best of all. Thank you Jon for the beautiful detail that lays on the bottom of the pool and I see everyday. Those beautiful fish make me smile all the time. Thank you Chad for the beautiful design and to the team for doing such a beautiful and professional work.

Name: C***** J******
Date: 2017-05-20 15:22:08
Rating: 5
Comment: Superior is expensive, but they perform! They are professional, polite and react quickly to fix problems. Larry is a great technician and goes the extra mile to keep me aware of any changes or potential issues.It would make it a bit easier on customers if finishing landscaping was included. Any construction project is better off with a single point of contact for everything. It also prevents finger pointing down the road.

Name: c**** c********
Date: 2017-05-16 16:05:52
Rating: 5
Comment: Our pool building experience with Superior Pools was a fabulous one! From the initial planning, to the pool construction, to completing the pool in record time-all those involved in the process were top-notch professionals. We love our finished product and highly recommend Superior Pools.

Name: J*** A******
Date: 2017-05-10 17:58:52
Rating: 5
Comment: We shopped the other pool builders and when we sat with Ben Cook ( B ) at Superior Pools we knew we were finished shopping. Having had a pool built at a previous home we pretty much knew what we wanted. B designed the pool, deck, cage, equipment Pentair, which was exactly what we were wanting. The pool was built on time. We start Pool School next week and look forward to a lot of swimming and relaxing.Thanks B and everyone at Superior Pools for making this a great experience!John & Cynthia AllisonNorth Port, FL

Name: R***** B****
Date: 2017-05-10 12:34:27
Rating: 5
Comment: Superior Pools did a..well.. superior job! The designer, Ben, was in touch with us at every step. They were honest and spot on that the permit process is lengthy but once the construction began they came in under the time estimated it would take.

Name: D**** S******
Date: 2017-05-10 12:00:17
Rating: 5
Comment: Superior Pools did an incredible job installing our pool. Our salesman was more than just a salesman, he approached our sale more as a friend to guide us through picking out the many options and design, and also helped us through the installation process. The most amazing thing was that not only was the pool installed on schedule, but that it was done in a fraction of the time that other pool builders had quoted. The installation crew was superb. They are very good at what they do. Their attention to detail and devotion to doing the job right is to be commended. Weve had our pool almost 2 years now and love it. it still looks and runs like new. The pool maintenance crew stops by every week to clean the pool, adjust the chemical balance of the water, and clean the filter, and emails me a report on what was done and chemicals added, etc.. Superior Pools is a very well run and conscientious company. I highly recommend them.

Name: i*** d***
Date: 2017-05-09 23:51:11
Rating: 5
Comment: My pool was built by Superior Pools of SW Florida about one year ago. I love my pool and try to enjoy it every day! Superior did a fantastic job building the pool, teaching us all about the pool and maintaining the pool on a weekly basis! The staff is extremely professional, provide exceptional education about the pool and its care and always show up when theyre supposed to! All of my questions and concerns have been addressed on a timely basis and the staff makes me feel like family. I would recommend Superior to anyone and I actually recommended them to my sister who is extremely happy with her new pool!

Name: N**** N
Date: 2017-05-09 22:17:37
Rating: 5
Comment: We are very happy that Superior Pools buildet pur Pool in 2014. It was finished so fast and we never had any kind of issues. Everybody of them were so nice and friendly to us. We could contact them with any kind of question and we always felt comfortable. Even today we can write an email an Danielle or Non always takes their time to answer out questions. Thank you for that! We would always choose superior again!

Name: S***** B
Date: 2017-05-09 17:44:44
Rating: 5
Comment: I went through four different pool service companies over three years before I found Superior. I have been with them for over a year now, and I couldnt ask for better service. The office staff is wonderful as is the field staff. I appreciate that I receive an email after every weekly service that lets me know what my chemical levels are and what was done that day. I also love that they dont over-treat the water. I have a young child, so I dont want a heavily chlorinated pool, and they are very good about maintaining the right balance. This is definitely the best pool company around!

Name: C***** C*****
Date: 2017-05-08 13:38:53
Rating: 5
Comment: Superior Pools is an amazing team of people to work with! They do an excellent job of walking you through every step of the pool building process. True professionals with outstanding customer service. We absolutely love our new pool! I would highly recommend them for your custom pool build.

Name: C**** H***
Date: 2017-04-28 01:13:47
Rating: 5
Comment: Not your typical Florida company, they are professional and on time with everything. Jon and his team really worked and completed our job better than promised 28 days and water was going in the pool. My husband and I were so happy we decided to use this company, everything they promised they made sure was perfect. The job site was always clean, and any small problems we had (had a couple pavers settle down) were taken care of. We highly recommend Superior Pool company because they go that extra mile to make the experience great and have a beautiful pool. We get a lot of ohhs and ahhs when people see our pool. Thank you superior pools.

Name: V* S*****
Date: 2017-03-15 17:55:59
Rating: 5
Comment: We have the pool of our dreams thanks to Superior pools. From my first contact to the finish Ben Cook has been exceptional to work with. The quality is Superior and the time to get the job done was quick and efficient. Josh has been great with the final details and everything looks gorgeous even better than we had imagined. Ben made great recommendations on renovating our pool and adding new cool lights. We could not be happier!!

Name: E******** S*******
Date: 2017-03-01 02:38:23
Rating: 5
Comment: We have had our pool for one year and from day one Superior Pools has kept EVERY PROMISE they made! The pool was completed in the time stated. All of the workers were friendly, courteous, and very hard working!! We have had many compliments on the beautiful job they did!My husband is disabled, we had to have a chair lift installed in order for him to be able to get in the pool. Three weeks ago on Sunday, Feb. 5th the chair lift quit working while he was in the pool!! He called Superior Monday morning. Our daughter, son in law and young grandkids were coming to visit us from NY that Wednesday the 7th and of course he wanted to be able to go in the pool with them. Danielle and Josh were on the phone with the company immediately working with them to get the chair lift fixed ASAP. Our kids arrived Wednesday and Dan was in the pool with them Thursday!! The amazing part is that we needed a part for it and we were told it would take two to three weeks to get it in! Panic!! We explained our situation to the repairman from the company and he worked nonstop to figure out a way to get the part...and he did!! Superior Pools not only is faithful and dependable but so are the companies they have chosen to work with!!

Name: R** V*****
Date: 2017-02-07 17:18:19
Rating: 5
Comment: From the time we walked into the showroom at Superior Pools in Port Charlotte we found all the staff to be very friendly, truly professional, and hard working. We received several quotes and although Superior was not the most economical they did work with us to bring the project within our budget. Superior Pools was by far Superior compared to the experience of friends and neighbors had with other companies. I would definitely recommend to anyone looking for a quality Pool contractor.

Name: R****** B*********
Date: 2016-12-13 03:02:12
Rating: 5
Comment: Locally own and operated. I wouldnt want it any other way. I have been doing business with Superior Pools since I moved to the area 4 years ago. The staff there is extremely friendly!! I have befriended several of the employees at Superior over the years. Wonderful people!!! Most surprise issues that arose have been dealt with the same day. Janet Kline has been most helpful with addressing and routing service needed. Another asset to the team!Appreciate all you guys do!!!Rich Ballentine D.M.D.

Name: G*** A*******
Date: 2016-12-13 02:20:39
Rating: 5
Comment: Superior Pools was a great company to work with from start to finish. Dani had excellent design ideas to make the pool just the way we wanted it, Josh helped us pass all of our inspections/gave a very informative pool school, and Janet helped me every time I stopped by the office. The pool was a great addition to our home and we have been enjoying it for several months now.

Name: R***** H*****
Date: 2016-12-11 22:51:48
Rating: 5
Comment: We recently had Superior Pools do some service to our pool and equipment. Everyone we came in contact with was very professional. We had great customer service from beginning to end. Larry has been a huge help answering any questions Ive had. Thank you Superior Pools!

Name: G***** E****
Date: 2016-12-08 23:18:45
Rating: 5
Comment: Have enjoyed our pool for almost a year now. Its perfect! The project from start to finish went like clockwork. All phases of construction were completed on time, even in bad weather. The crew continued their work on the pool during a rain storm. They formed a tent over the project with a sheet of plastic and used a blower to keep it up. Ingenious! They never wasted any time. We are in Florida only during the winter, so we depend on Superior Pool to take of the pool in our absence. The pool looked as nice this fall as it did when we left in the spring. Great job Guys! Wonderful people to work with.Gerry & Alicia Ellis

Name: J******* N******
Date: 2016-12-07 21:49:50
Rating: 5
Comment: Our experience with Superior Pools are just perfect. They helped us with all our questions we had while the pool was build. They worked very clean. All appointments or works were done as scheduled. We feel very comfortable with them, all of them in the team are so nice and helpful.

Name: J******* B*********
Date: 2016-11-11 00:17:14
Rating: 5
Comment: We used Superior Pools twice. The first time because of the quality of the materials used, the professionalism of their team and the short amount of time they said it would take to complete our pool.Their name really says it all! Within a month, we were swimming in our BEAUTIFUL.The second time we used Superior Pools was not only due to the quality of the pool they created for us, but also because of the service and responsiveness of their entire team.

Name: L*** P*********
Date: 2016-10-15 01:04:46
Rating: 5
Comment: Our pool was put in a few yrs ago, they did a lovely job and we are very satisfied with all the workers and the end results. I would recommend them to anyone who would like to have a pool installed, the design and workmanship was without complaint.

Name: S***** A****** P* E*** K*** R*****
Date: 2016-10-14 12:45:14
Rating: 5
Comment: I was totally impressed with the service superior pools has provided us. They installed a 31ft pool last spring. It takes many different contractors to get the different stages complete yet the installation went smooth. The plumbers, paver, cage, concrete, etc. all got done without missing a beat. Some crew was always there and it was completed in no time. We had to call twice since for service and they came right away and under warranty.

Name: J*** F***
Date: 2016-10-04 16:22:17
Rating: 5
Comment: Absolutely fantastic job done by Jon and his team. The work they did for my summer home was flawless! They are very meticulous and dont miss a single detail from the planning stage to the execution.I HIGHLY recommend Superior Pools if you are looking to add a swimming pool. Best in service, period!

Name: V****** M******
Date: 2016-09-29 02:32:52
Rating: 5
Comment: When I had my pool built, I met with everyone. None of the other companies could come close to the design, quality, reputation, and a big one for me, they guaranteed me I would be swimming in 40 days. Months later they still check in with me, to make sure everything is still going well. Their name is Superior because....well they are!!!!P.S. I was swimming in 21 days.

Name: R****** S*******
Date: 2016-09-28 21:28:37
Rating: 5
Comment: Having been a pool owner for over 26 years, I must highly recommend Superior Pools maintenance service as the best. They provide outstanding service always and send an email with all the work performed and water sample test results each week. They are also always there as scheduled and on the rare occasion of a scheduling issue they always call ahead of time to notify us of the change.

Name: N***** R*****
Date: 2016-09-28 18:54:39
Rating: 5
Comment: Superior pools was amazing! The customer service is wonderful. They truly value their customer! They are a wonderful family business and truly work hard to provide exceptional service! We couldnt be happier with our pool! Their attention to detail is high, everyone was always courteous and on time, and the end product by far exceeded my expectations! Highly recommended!!!!!!

Name: R** K****
Date: 2016-09-27 21:09:45
Rating: 5
Comment: To rate our satisfaction with Superior I can only reply they have been superior both in their original workmanship and follow up service. What is most impressive is with the over the top unique new pool designs that they have been providing for others. Within our community today Superior has supplied a good majority of the newly built pools. A performance most likely based upon end product quality and sound business integrity. I want to wish Jon and the folks at Superior continued success and thanks again for a great pool. *****

Name: J**** A********
Date: 2016-09-26 13:28:35
Rating: 5
Comment: The best pool service company in the SARASOTA, PT. CHARLOTTE AREA. Superior is a family run business that treats their customers like family. They are professional, with great communication and outstanding work ethics true professionals all the way. From the time they refinished our pool, installed pavers, and installed a new salt system and maintained reg. Service , they have been A+ . Unheard-of personal service.They have been our pool full service company for 6 years.

Name: A*** U****
Date: 2016-09-24 14:30:22
Rating: 5
Comment: I cant speak highly enough about Superior Pools. After researching, they were our company of choice. The planning and design phase were easy and from the moment the sod was scraped, they were outstanding. Staying within budget and within promised timeline no matter what. The continuing pool service is impressive to say the least

Name: K**** S********
Date: 2016-09-24 12:09:08
Rating: 5
Comment: We wanted to hire a quality pool company to come in and get the job done. Superior pools completed our pool in 26 days. The entire staff were hard working, friendly & very professional. The whole process was simple, and before we knew it we were swimming. Highly recommend them to anyone looking to build a pool. We are thrilled with our pool. Thank you Superior Pools!! :)

Name: B*** H*****
Date: 2016-09-20 00:08:22
Rating: 5
Comment: Superior Pools absolutely earns a Five Star Plus rating in my opinion! The employees are professional, efficient, respectful and knowledgable. I highly recommend Superior Pools!

Name: B** S****
Date: 2016-03-15 02:12:56
Rating: 5
Comment: From the onset Superior Pools entire staff delivered what they promised. This including our fabulous design with Ben and continued through the staff in selection of colors, features and products. Their quote includes the highest quality products with no upgrades needed. They resolved all issues that arose that exceeded our expectations which ultimately included delivering the completion of the entire project within 30 days. Special thanks to the Superior staff for our beautiful pool.

Name: L**** S******
Date: 2016-01-18 17:12:43
Rating: 5
Comment: Superior Pools lives up to their name of giving a superior and quality service and pool. B Cook was an excellent, professional and very accommodating. He was literally available day or night! He was quiet patient with us and our endless questions. Pat is very friendly and courteous and quiet knowledgeable about pool chemicals. Josh was friendly and knowledgeable and answered any questions in the construction field. The office staff was quiet friendly as well! The gentleman, who did the pool tile work, the coping and finished the plaster work of the pool was meticulous and exceptional! The crew who laid the patio block decking were excellent! Absolute Aluminum did an outstanding job creating the pool cage to meet the dimension and design of our L shaped pool, off our lenai!!The pool contract was all inclusive! Superior Pools uses their own contractors from start to finish. We didnt have to hunt and search for contractors to do each section and try to schedule them in. From start to finish, it was like a well oiled machine; each contractor coming in to do his part of the job! We truly didnt have to worry about a thing. At one point, we were concerned about the color of the plaster; we wanted to have blue water but the plaster was white. B Cook assured us that it would be blue and we trusted him that he would be true to his word. and he as!

Name: L**** N*****
Date: 2015-03-14 14:21:07
Rating: 5
Comment: We had Jon and his incredible crew put in our pool last summer. They did a 3D layout for us so we could see exactly what it would look like. They completed the work efficiently without any delays. The pool is absolutely beautiful and exactly what we wanted! Josh did an excellent job with pool school, and we felt confident taking over the maintenance of the pool. The service is excellent, Jon and his team were always available for questions, and Jon helped us with color selections. 5 stars, absolutely recommend them, awesome job!

Name: T F**
Date: 2015-02-17 01:17:00
Rating: 5
Comment: From the first moment I encountered Superior Pools through the completion of my custom swimming pool and spa they have not failed to impress.From the first conversation through the completion I have been comfortable with their approach.During the sales process they answered all of my questions, provided meaningful information and answered phone calls and emails immediately. Being in business form myself I appreciate that all questions were answered with integrity and without pressure.Because I was so comfortable with the approach of the Superior Pools Team and Jon the owner, I was very confident that the price quoted was fair even without comparison shopping. In my own business experience I have learned that the illusion of a better price is not always as it appears. Through my construction project Jon and his team proved my trust and confidence was well deserved.At each turn they did what they said they would do to the standard they said they would do it either on and more often than not ahead of the time they had promised.In addition each of my queries was met with professionalism and concern from Jon and his team and immediately was answered (not that there were many). At not time through the process did I feel like I was less important than their most valuable client.Watching the Superior team create and complete my pool you would think building a pool is a simple thing because it was so seamless. I know otherwise but due to their efficiency and precise scheduling the pool was completed to a high standard in what I believe to be an incredible turnaround time.Needless to say we are enjoying our pool, are proud of the finished product and are extremely impressed that Jon and his team brought it together earlier than promised and most importantly for the price promised. The entire team seems to take pride in service and the quality of product they provide and as such I will also be continuing the relationship with a maintenance agreement.I strongly recommend Superior Pools to anyone that wants a high quality, fairly valued pool with a trouble free installation process. Interestingly anyone who I have bragged about my experience to comments “Yes we heard Superior is the Best”, they have definitely earned their reputation and place a high value on it.Tim F

Name: D***** E*******
Date: 2014-10-07 18:01:20
Rating: 5
Comment: Superior Pools installed our pool over two years ago and we are extremely happy with both the pool and the service we received since then.I am writing this today as Josh, one of their fantastic employees was just out to replace a actuator valve that had malfunctioned. Thanks to a better than average warranty provided by Superior, this was covered 100% without a penny out of our pockets.Prior to putting our pool in, we solicited bids from 5 different builders. While Superior was in the top three in price, we had to perform a lot of bid work with the other builders as they were not including items that Superior did. Once all the bids were identical, Superior was by far the most competitive. We chose Superior based on price, thoroughness, and the the fact that any question or idea that we had was addressed immediately and professionally.. a good sign from someone you are getting ready to initiate a large project with. Should state that we also visited two pools that Superior had recently installed and called several of their references, homeowners that had pools installed several years ago. Everyone we spoke to had nothing but great things to say.Robin at Superior helped us greatly during the design phase. We were adamant about making sure we had discussed every detail of the design and building process and met with him several times. He also made sure we were asking the right questions to get what we wanted.During the installation, Superior handled everything. One thing worth mentioning here is that it was mostly Superior employees doing the work. This was very different than other builders who sub-contracted just about everything. Work was done quickly, without mistakes and it was easy to tell that they had a ton of working knowledge on the subject. Something else that was important to us, they always kept the work site clean, picking up and tidying up at the end of each day.We did have questions during the construction phase and Superior available 90% of the times we called. When we had to leave a message, call back was in a couple of hours.After the pool was installed, we received two more visits from Superior. 1) To review the pool and make sure we were happy with the whole process 2) to give us a pool school since we were taking care of our own pool. Since then, if weve ever had an issue, the same folks who installed the pool have always been there to assist.Overall, Superior has been the easiest and most thorough vendor weve ever dealt with. Nothing is ever considered to be out of scope for them and they are always happy to hear from us. Highly recommendOne thing I highly recommend for a homeowner? Built in cleaning jets in the bottom of the pool. All we every do is brush the pool once a week, sometimes once a month and the cleaning system takes care of the rest!

Name: M****** F****
Date: 2014-10-05 22:02:23
Rating: 5
Comment: We spent a lot of time researching before we made this decision. A pool is a very big investment and we wanted to do it right. We found several of the bids we received were incomplete and thus seemed much lower priced. Superior promised high quality in workers and materials AND they delivered. The workers took great pride in their work and our pool is beautiful. It has very much enhanced the value of our home. Pools are expensive but they add so much value. We are delighted with our Superior Pool decision. I recommend them without reservation.

Name: J**** E****
Date: 2014-09-22 02:00:41
Rating: 5
Comment: Superior pools did an excellent job building our pool. There are other companies out there that may do it slightly cheaper…but the build quality and service is so much better with Superior. I am a Realtor and see many different types of pools, and I noticed that the homes with Superior Pools are always nicer pools. The quality of the pool equipment is top notch too…I can stand right next to the pool pump, and you can hardly hear it running! They use all top-of-the-line products.Superior Pools uses top quality materials, and their employees do a better job with the actual construction…for example, I noticed that many homes with paver decks and paver bullnose had large amounts of grout between the bullnose on the curves…with Superior they cut each paver to size so you get an even grout line and a much higher quality look.The employees are easy to get in touch with, and respond quickly to any questions or concerns. The crews were friendly, came on time, and stayed til the job was done each day…even if it was raining or went into the evening.Our pool was completed ahead of schedule too!We would highly recommend Superior Pools!

Name: J*** F
Date: 2014-07-23 13:42:13
Rating: 5
Comment: After a sit-down with Jon (Pool King JR.), my wife and I were beyond ecstatic and even more confident with Jon and his company Superior Pools! Jon and his Team spent countless hours with us and multiple 3D drawings to make sure we had EXACTLY what we wanted. Superior Pools made my wife and I feel like we were part of the family and it is extremely rare to find that in business these days. Jon worked with us to give us the most options for what we wanted at the best price possible. He succeeded! We signed our names with a personal promise of you will be swimming in 33 days or less, we couldnt wait to get started. Sure enough, 30 days exactly later, we were swimming! The construction came out so perfect and beautiful, we felt like we were still looking at our 3D picture. Superior Pools, literally made our dream go to paper and then to reality! I wish I owned more homes just so I can have the pleasure of doing business with them again. His pool cleaning team, run by Josh, are extremely polite and extremely hard workers with tons of knowledge, who make sure that your pool will ALWAYS be more Superior than anyone else out there! We give 2 extremely big thumbs up to Superior Pools of S.W. Fl. You will not be disappointed, we highly recommend this company. We wouldnt go anywhere else! So if youre in the market for a new pool and want a beautiful piece of art in your backyard, from a Family owned and operated business, LOOK NO FURTHER! Thank you Superior pools for everything youve done for us!

Name: P**** S****
Date: 2014-07-16 14:30:47
Rating: 5
Comment: After doing extensive research before selecting a builder I chose Superior Pools of SW Florida. This decision proved to be one of the best and most satisfying that Ive made. All the employees of the company displayed professionalism and pride in job beyond anything Ive seen in recent times. The employees were not just hard workers but craftsmen that took extra care to create the perfect results. The process was monitored closely and communications throughout were excellent. .The various crews coordinated their work like a fine tuned machine and at the end of each session the work area was left spotless. The pool was actually completed ahead of time. I would highly recommend this company to my friends and family. It was truly a remarkable experience.

Name: M** D*****
Date: 2013-06-23 01:59:49
Rating: 5
Comment: These guys are AMAZING!!!!! We bought a foreclosure and the pool was trashed.After going to Home Depot to get some paint for our pool the guy at HD told me not to paint the pool that it was the worst thing I should do. He told us to check out Superior Pools that he had heard they are good and honest. (hard to find down here). We went there and as soon as we walked in we thought we were WAY out of our price range,The entrance is very nice. The owners son Jon came out and explained how they resurface pools and the different materials available. He asked us what size ours was and we didnt really know so Jon actually came out and measured himself . He quoted us a very reasonable price. The resurfacing crew was awesome too these guys grind out and chip out the old concrete and hand trowel the new stuff, they are truly artists. Our pool is amazing now and their prices were so good on weekly services, that we are having them do that too. Josh is Awesome too :-) I wish more businesses down here were this wonderful. SUPERIOR POOLS is superior in every way.

Name: S**** A***
Date: 2013-05-16 17:00:12
Rating: 5
Comment: After seeing several neighbors get pools installed by Superior, we asked them about their experience. All were very positive. One individual actually insisted this company was the only one to deal with as he had done extensive homework on other companies.We called in mid Dec. for an estimate which was presented within days by Robin who had personally visited our home and had listened to our requests. Typically he will take potential customers out to other pool sites, but we already had many in our neighborhood we were able to view. Robin demonstrated total professionalism and knowledge in all aspects of pool equipment and installation. What particularly impressed us was the top-notch quality of the equipment that Superior provides. Could we have gotten a cheaper estimate, maybe, but it wouldve been with far less efficient, less economical, and no guarantees equipment. Superior also gives a life-time guarantee on the pool shell.We did have a few questions/revisions that were answered immediately, and then we determined to proceed. Digging commenced second week of Jan. and pool completion before end of Feb. Staff was very friendly and completely diligent to all details. The pool exceeded all of our expectations!! We also have engaged them for pool service which has worked out wonderfully.For most, a pool is an investment as well as an aesthetic impact to their backyard. (Also fun to use!) We wanted all of this, as well as being non-maintenance as we unfortunately are only here 6 months.So for us Superior Pools has more than delivered, and we would highly recommend them.

Superior Pools of Southwest Florida Inc.

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