True Builders Inc.

category: Fire damage restoration service, Bathroom remodeler, Construction company, Contractor, Kitchen remodeler, Remodeler, Screen repair service, Water damage restoration service
address: 4000 N Frontage Rd, Plant City, FL 33565, United States
Phone: +1 863-624-6827
worktime:

Day	Time
Monday	Open 24 hours
Tuesday	Open 24 hours
Wednesday	Open 24 hours
Thursday	Open 24 hours
Friday	Open 24 hours
Saturday	Open 24 hours
Sunday	Open 24 hours

site: https://www.true-builders.com/
rayting: 4.8
services: Service options: On-site services,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,

Construction companies near me:

j. bates concrete construction | True Aluminum | KJB Construction & Remodeling LLC | RJ Gorman Marine Construction

Photos

Name: K****** S*******
Date: 2024-02-13 22:42:43
Rating: 5
Comment: True Builders is an amazing company. Our upstairs bathroom flood our causing damage to our downstairs ceiling and two bathrooms.. We had damage in four different places. They sent out their team that included Kris, Andy1, Joseph, and Robert. These guys were professional throughout the entire process. I felt totally comfortable leaving them full access to my home while I was not there something I normally would never do. They made sure they informed me of everything they were doing. One of the biggest compliments is that several of their employees are Christian and are not afraid to share it.If you truly want it done right with people who you can trust, I recommend True Builders. Dr. Kenneth Stephens, 1SG USA Retired. Thanks guys for a job well done!!!!

Name: K H*****
Date: 2024-02-12 16:10:48
Rating: 5
Comment: They did a wonderful job on our home after the water damage. They were great from beginning to end. Erika would help us with the insurance company, and the guys, Greg, Joe, Andy, Red, Kent, the guy who installed the vanity, and I think I am missing another man, where all phenomenal. We will not hesitate to call again if something else is needed done to our home. I appreciate you all, more than you know!

Name: H*** T**
Date: 2023-11-22 16:36:33
Rating: 5
Comment: Just a few words of praise for the guys that worked on my house.MJ and Gustavo were very precise and meticulous in their work.Leo and Olli were very professional and thorough in with the install and adjustments to the cabinets and drawers.All were very friendly, all looking to please. And they did.Thank you for taking on this project to restore my home.Haim Tal.............

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Name: M****** N***
Date: 2023-10-26 23:46:47
Rating: 5
Comment: True Builders was amazing to work with. They helped us get our roof replaced even when insurance denied the claim. They walked us through the process step by step and when it was finally approved they came out quickly and had the job done in one day! Our yard was very clean when they left and the new roof looks so good! Thank you True Builders!

Name: A** D****
Date: 2023-10-19 00:18:34
Rating: 5
Comment: These guys are great! Their cabinet division is amazing! Sharp and professional, friendly and even played awesome music while they worked on my kitchen. I highly recommend them!

Name: F*** M****
Date: 2023-10-10 19:42:15
Rating: 5
Comment: This company is awesome! Very professional and informative on what they’ll do and keeping you up to date on what’s going on in the process . Water damage is my biggest issue. Redd was here right away to start the process of dry out first the floor then the walls in my bedroom.

Name: K**** D******
Date: 2023-08-24 20:02:50
Rating: 5
Comment: So had my carport done .Lee and Josh did a fantastic job were very helpful and informative about what they were doing and why .left everything all cleaned up and look ing great when they left. So happy not to have any leaks anymore above and beyond what I expected

Name: S***** F******
Date: 2023-07-29 15:23:25
Rating: 5
Comment: Tyson and his partner were professional and on time. Even coming after hours, they responded quickly and did their best to fix the issue. Would definitely recommend them to anyone looking for a plumber!

Name: e***** m* m****
Date: 2023-06-20 15:15:49
Rating: 5
Comment: We have used this company since September of 2022, after the hurricane. Their work was done fast, they were clean and they were very professional. Machines had to be set up to dry the roof to prevent mold. The damaged ceiling was cut out, and plastic over the hole. Everyone that we had to deal with were very understanding and answered our questions. If we had any issues, they were handled in a timely manner and in a professional way.We are once again using True Builders for a different project and I am happy to say that I have full confidence that this job will be done with the same professionalism as before!

Name: K** V******
Date: 2023-04-26 17:11:06
Rating: 5
Comment: Recent kitchen remodel. Everthing from initial meeting and walk through with Mike and Greg went extremely well. All of the workers, Leo, Andy, Jesus, Nick, Alejandro, MJ, Andy, Andy w, were very proficient and the job couldnt have done any better. I would happily recommend True Builders again.

Name: A****** W*******
Date: 2023-03-29 13:08:46
Rating: 5
Comment: Thanks Matthew Lundberg, for your great service. My husband and I are very happy with the work you did with our ac. On time, clean, nice and a very respectful person.

Name: H****** K****
Date: 2023-03-09 02:12:45
Rating: 5
Comment: True Builders did quite a bit of work on our home after Hurricane Ian. This company replaced our roof and did a complete kitchen remodel due to extensive water damage. We are so pleased with the quality, timeliness, and communication that weve experienced with all the team members that helped us throughout this process. Our job included electrical work, flooring, roofing, new cabinetry, painting, and plumbing. Some team members that we worked with that really did a stellar job on our project:Aaron- leading our project seamlessly and communicating what work would be done and when.Hutch, Nick, MJ, Leo, Greg, David, BOTH Andys, - plumbing, install, flooring, cabinets, etc. (All of these men were respectful, kind, efficient, and on time.)Roofers team- I did not get their individual names, but they worked so hard and efficiently on our roof.Amanda & Erica- for all of their hard work behind the scenes with the insurance company to make this job happen for us.We are so thankful for the professionalism and hard work of the True Builders and True Roofers team on our home!

Name: R*** A*****
Date: 2023-02-24 14:30:59
Rating: 5
Comment: From roof inspection to final cleanup, Team True Roofers completed the work required in an extremely professional manner. All employees have been courteous and respectful of the environment around them, throughout the process. We are pleased with our choice of service providers and you will be also... give them a call.Thanks to Brandon, Duane, Jack and the installation Team for creating an excellent experience!Rick & Christine

Name: T***** B*****
Date: 2023-02-15 21:51:05
Rating: 5
Comment: After a water filter broke last August in our kitchen, we had major water damage in our living area and kitchen. True-Builders have been helping us through the whole process and we are almost done. New flooring was completed, and the new kitchen cabinets were installed 2 weeks ago. Leo Lopez did a great job. Without a doubt he is an expert in putting cabinets in. Accurate work. You can tell he has the experience and shared great tips and suggestions. He is professional and very friendly and goes out of his way. We are very happy with the work he did and recommend him 100%. Muy buen trabajo Leo!

Name: S****** R******
Date: 2023-01-24 16:01:08
Rating: 5
Comment: I got to pick out cabinets and counter tops from their showroom with loads of selections and plenty of help. I am a return customer for them. I had my bathroom done by them a year ago and was beautiful. Love to work with my representative, he does not steer me wrong.

Name: C**** L*******
Date: 2023-01-18 12:22:55
Rating: 5
Comment: What started out as a slow drain and then pipe leaks Chris and David fixed within a quick time frame. I would strongly recommend them as for myself, I wont go anywhere else in the future!What great representatives they are for their company. Thank you guys!!

Name: L****** W******
Date: 2023-01-13 21:47:21
Rating: 5
Comment: Unfortunately I received some car damage to my house just before hurricane Ian. Although it took a while for the damage to be repaired, once it was my turn the work was done quickly and thoroughly. The project manager, Mike Miller, was excellent and always answered my questions and always responded when I asked questions. I am thankful for all of his assistance.

Name: S**** B****
Date: 2023-01-11 17:25:17
Rating: 5
Comment: I had two small bathrooms and a hall closet which had damage due to mold. I am really glad we brought the True Builders team in to help us. Our project had several key players and all of them worked together like clock work keeping us well informed of any delays and details that we needed to know along the way. Starting with Erica in the office working with our Insurance company, Mike our project manager keeping track of bringing in the right labor workers for each job that needed doing and Greg who visited often to be sure the job was to our satisfaction and staying on time. Each one of the workers had their skill and applied it to the job at hand. Through out they stayed professional and was always on time. I am ashamed I will not be able to mention everyone now by name all doing such a nice job. But I must mention MJ and Andy who had such patience with me and my questions. Willing to work with me when they could when I noticed something may not work as I had thought. MJ was full of knowledge and a great help working on the smallest bathroom. His suggestions made the end result look great. The small space really came alive. Should I need any further work on my home I will not hesitate to call True Builders, Inc.

Name: D** B*
Date: 2023-01-04 18:51:34
Rating: 5
Comment: I am so thankful that I contracted with True Builders for my rebuild after a dishwasher malfunction flooded my kitchen, dining area, and a bedroom. Without exception, every person I dealt with, both by phone and in person, was professional, respectful, skilled, and eager to help solve my problem. Krysta and Erica, both of whom I only met by phone, always demonstrated patience and proficiency in overseeing many of the off-site components (e.g., insurance!) of the project. They both were a pleasure to work with throughout the process. Chad and the mitigation team arrived onsite immediately to assess the situation, and did an outstanding job of ensuring that all areas were dried out completely. In addition, Chad was very empathetic and helped me put the situation in perspective, which I so appreciated. I feel very fortunate to have had Aaron assigned as my project manager. He went above and beyond - time and again - to ensure the work was completed on schedule and to my full satisfaction. He is exceptionally organized and knowledgeable, and was onsite regularly to inspect work as it was completed. Always with a positive, upbeat, can-do attitude, Aaron was integral to the success of the completed job. Hutch is a highly skilled, very conscientious plumber. He exceeded what was both required or expected, and I am very grateful to him for everything he did. The multiplicity of skills MJ has mastered amazed me. It seemed he could do anything. And, he was so meticulous in everything he did (large or small) - a trait I especially admire and appreciate! True Builders also has an excellent cabinetmaker. Leo was very precise and methodical with the installation of the kitchen cabinets, and the result is beautiful and functional - a perfect combination. Other members of the onsite crew who also were important to the job’s successful conclusion included Ben, Charles, and Isaac who rounded out a great team of skilled, conscientious, hard-working professionals. And, I don’t want to forget the space designer Dean who was so easy to work with, and whose expertise led to one change in particular that has made a huge difference in the functionality of my small kitchen, and I continue to enjoy that change every day. Thanks to ALL of you for making me a happy True Builders customer.

Name: B**** H*****
Date: 2022-12-15 00:00:46
Rating: 5
Comment: After a broken water line that flooded the back half of our house (3 bedrooms, 2 bathrooms and a hallway) they came in and quickly cleaned up the mess. Thanks to Chad and Redd, who tore out the damaged drywall, floorboards and vanities. MJ, Andy (#2), Denzil, Hutch and Charles very professionally put everything back together. Rooms look better than they did before! Thanx guys for the work you did!! Would definitely recommend this company!! Was nice to have it all in one set of hands, ie: plumbing, drywall, electrical, flooring and painting. These guys communicate and work well together as a team! Great customer service from Danny, Aaron and Ericka as well!!

Name: v********
Date: 2022-12-12 16:30:35
Rating: 5
Comment: The employees from True Builders were wonderful. From the leak detection to repair of broken pipe to mold detection & remediation & the installation of new flooring. They were professional, polite & extremely knowledgeable about their craft. They worked around my needs as I had to stay in the home during all of this. Erica in the office handled all of the insurance paperwork etc. & was so kind & understanding. Aaron & Mark the field managers were great as well. Mark who was here (not sure of his title) but so sweet & helpful. Hector & Ted the tile installers were wonderful & did such a great job. I have nothing but good things to say about any employee of True Builders that I encountered. I will definitely use them for any future work I may have & highly recommend them as well.

Name: L****** C*********
Date: 2022-12-08 12:54:28
Rating: 5
Comment: Aaron was our project manager, and he put us at ease after a terrible experience with a different contractor on a bathroom update job. They brought in great subcontractors who were skilled and considerate. Highly recommend this group!

Name: P******* B*****
Date: 2022-12-08 01:55:01
Rating: 5
Comment: It began with a foundation water leak. We elected to repipe, repair and go ahead with a full bathroom remodel. Aaron was our project manager. Some of our workers were Hutch, Charles, Andy, Octavio, Greg and several others who spent many hours over days and weeks making our bathroom perfect again. Their work was professionally done and they were exceptionally courteous, neat and thorough. We were pleased with every step of the project and always kept informed of the status. Can’t say enough positive things about these men. What a wonderful team!

Name: G***** H******
Date: 2022-09-13 20:47:18
Rating: 5
Comment: They re-piped my home. Joel, Curtis and Jesse did a fabulous job. They were very professional and very skilled at the job they had to perform. Their workmanship is great. I will definitely refer other people to True Builders.

Name: D******* G****
Date: 2022-08-24 20:06:45
Rating: 5
Comment: Redd and brandon came out the same day, after our roof leaked in our dining room. It was storming they patched, and put tarps up quickly brought in machines to help prevent the mold they did this all super fast. my kid was sleeping the whole time and they did it quietly to not even wake him, they explained the process helped us find insurance information in our policy, and who to call to start the claim. they really are the fixers we needed to get this all done, very professional, knowledgeable and fast workers

Name: m*********
Date: 2022-08-22 16:01:16
Rating: 5
Comment: My husband and I had porcelain plank tile installed in our entire home. We did not have an option to stay elsewhere during the renovation, but this was not an issue. Aaron coordinated everything from selection of the tile, storing our belongings and working with our HOA. The entire True Builders Team are professional and courteous. Especially the tile installers, tolerating two overly excited puppies. Our new floors have transformed our home and we could not be happier!

Name: P******* W*******
Date: 2022-07-26 12:10:12
Rating: 5
Comment: The staff of True Builders Chad and Danny were excellent. They did a thorough job, cleaned up, and was very courteous and respectful and prompt. Very great team

Name: L**** M********
Date: 2022-07-17 20:11:13
Rating: 5
Comment: After discovering water damage/leak in our kitchen we reached out to True Builders and are so glad we did. They sent plumbers immediately whereas they also discovered mold. This resulted in us needing a complete kitchen and bathroom renovation. Project manager Aaron was great to work with, kept the entire project running smooth. Hutch, Charlie, Davie, Kyle, and Greg were here numerous times. Great to work with, very pleasant and helpful. They all wanted to make sure we were satisfied and happy with the completed project. Would also like to recognize Amanda for all her help with new colors and design, dealing with our insurance co., etc. Would highly recommend this company for all your home needs.

Name: B******* C********
Date: 2022-07-15 04:18:35
Rating: 5
Comment: True Builders is an amazing company, that really took into consideration my time, urgency, and money. I had water damage due to a leak, they came in same day I called and went to work with dealing with our insurance. I’m so glad I went with them, they literally took care of every little last detail, and the ladies in the office were amazing. I want to thank Mike for beings so responsive to all of my concerns and doubts throughout the process. Hutch and Charles were so kind and efficient with getting things done right. Honestly, I wish I could remember every last employees name that worked on our home, so I can just thank them; because they were all FANTASTIC!!!!They are the best and I would recommend them to anyone who asks me! 🙂

Name: D*****
Date: 2022-07-13 15:21:37
Rating: 5
Comment: I received excellent service from the staff at True Builders. They were very friendly and ensured I was well informed and put us at ease during our difficult time. I highly recommend them! Special shoutout to the staff that helped us: Chad, Erica E., Chris G., Josh D., PJ, Daniel, and Emily.

Name: M*** C****
Date: 2022-07-13 13:59:47
Rating: 5
Comment: True Builders are my heroes! I had a bad leak in my kitchen that left me with damaged cabinets, flooring and plumbing. What a nightmare and dealing with all of this while coping with the loss of my husband was stressful to say the least. Erica in the office dealt with the insurance company so I didn’t have to deal with that and they got me the enough to bring my kitchen back and turn it into my dream kitchen.I hired True plumbers to do my replumbing so I wouldn’t have this problem again. The restoration/remodel went perfectly. These people were so respectful, polite, and went out of there way to help, it was almost like having family here doing the work.I truly can’t say enough about the work and customer service I received! A big shout out of praise to the following. Thanks so much!!Aaron - project managerDean - designHector and Ted - miracle workersAdrian - electricianHutch and Charlie - plumbingKyle and team -cabinetsHad some pictures but couldn’t see where to post.

Name: A*** S******
Date: 2022-06-27 14:54:05
Rating: 5
Comment: Had water damage from a line in the kitchen. They answer the phone and show up quick, got everything dried out over the next few days. Erica dealt with the insurance for the most part. She handled everything wonderfully. Aaron Bradley was my project manager, he made sure to the flooring / paint I wanted. Stopped by several times while the work was being done to make sure everything was going well. My install team, Andy, Greg and Isaac were great to work with. The work was completed faster than I anticipated. Trisha came in for cleaning and she was awesome as well.I had never had that type of damage in my home and was concerned about all the headaches of dealing with insurance and scheduling the work. True builders made everything go smooth and were responsive and helpful through the whole process. Thank you!!

Name: f*************
Date: 2022-06-23 19:24:56
Rating: 5
Comment: Daniel and Curtis did an amazing job replacing my old tank heater with a new tankless unit on 6/10/22. They were extremely professional, knowledgeable, and courteous. They also took the time to explain the process and operational aspects of the new system. I was very impressed with how quickly they were able to get the job done! I wont hesitate to call True Builders back for any future plumbing needs!

Name: M** G
Date: 2022-06-16 00:20:26
Rating: 5
Comment: They did an amazing job with our remodeling Kitchen. We actually used them for repipe the entire house, mold treatment, mitigation, floors due to water damage and entire new kitchen which I AM IN LOVE!!! Mike and the guy’s were very easy to work with. As normal there were minor issues during the process but they was so quick to address and correct with no hesitations and always looking for us as customers to be happy with everything. Everything in the timely manner to be expected. I am NOT an easy client, I have high expectations and I am very demanding and they really impressed me with the quality of work. The team was always very respectful and clean… They always left the area clean!! Hutch ad his team was also super great to Work. Joel was the one that got us into hiring the company for these 4 projects we did with them! Super! Me as a realtor I already referred some of my clients and will continue to do so as well as I plan to do other projects with them in the near future. Thanks again True Corp!

Name: C****** L*****
Date: 2022-06-01 19:20:33
Rating: 5
Comment: Everyone was very professional on time everyday. The crews were courteous and friendly, worked hard everyday. The job was finished in record time and we are extremely happy with our new floors cabinets and countertops. We highly recommend TrueBuilders to anyone needing repairs for their home. We started out with a homeowners insurance problem but they worked it out and we were able to get the repairs that our home needed. Everyone is truly professional and we could not have the remolded home we have now if not for all their hard work. Thanks TrueBuilders for making our home beautiful again.

Name: M**** W*******
Date: 2022-06-01 04:25:17
Rating: 5
Comment: We are so thankful that we had True builder worked in our home. We want to specifically thank Mike PM, Redd and Jared AC, Danny and Chad MOLD and Andes the installer. They are awesome, very trustable, nice people. They made sure we were comfortable before they did anything and made sure to leave my home clean each day they was there. We are so happy with the work they did. My home looks even better than what it was before. Mike you the best! Oh and I can’t forget Erica she is awesome too! I would definitely recommend y’all to our friends and family. God bless y’all! Thanks!

Name: J****** W****
Date: 2022-05-31 19:51:39
Rating: 5
Comment: We have used True Builders for 3 home remodeling projects now. Our main bathroom and most recently the kitchen and Florida room. Weve had such a great experience through the whole process. From Josh helping to make sure we pick out the best cabinets and tile selections and David overseeing the projects and all the inevitable changes that come up. They kept in touch and kept us up to date on everything happening and been there to see our family grow and welcome oir first baby! Weve had a chance to meet a lot of the team members on these various projects as well and really admire the craftsmanship and care everyone gives to the project. Special shout out to Hector & Ted who did the tile & drywall, we love the finished look and how nicely it ties back into the existing walls.Dean, Kyle and Rafael on Cabinets and making sure they are all perfect, level and flawless!And was great to see Hutch and Charles on plumbing on both projects, bringing our plumbing into the 2020s! Cant wait until we are ready for the next house project, we know who we will be calling! Thanks TB family!

Name: W**** K****
Date: 2022-05-19 20:13:04
Rating: 5
Comment: All work was done in a professional way. Workers were here to work for me and that they did. From Michael our project manager, Dean our kitchen man, Jack, Rich, to the plumbers Hutch, Charles and several more we give all a 5 star rating. Your company is blessed with the best.. ,

Name: C**** R*******
Date: 2022-05-19 10:30:12
Rating: 5
Comment: This is my first time using True Builders and my third using True Plumbers. The first phase of this project (mold remediation) is completed and we’re waiting on the inspection to continue but I can’t say enough about ALL of the people who have been involved. Krista has been so kind to always call me back with answers to all my annoying questions, Josh and Isaac did their best to put me at ease that they could handle the mold job and save my home (and me). Then Chad and Danny, they worked so hard during the mold remediation and were so respectful, quiet (I’m ill from the mold) and quick. They explained to me what they were doing along the way. It’s refreshing to know a business still puts Customers as their top priority. I’m looking forward to the rebuild because my experience so far has been so pleasant. I recommend this company for ALL your home and business needs!!

Name: M** G*******
Date: 2022-04-29 13:57:35
Rating: 5
Comment: Chad was very nice guy to work with, he did an excellent job in my kitchen area, removed and treat all mold problems. I highly recommend him and True Builders for Mitigation. Everything was done as it was described when they gave us the quote. It was very easy to work with Chad and his team. I will definitely recommend them.

Name: S***** P*****
Date: 2022-03-26 18:18:17
Rating: 5
Comment: Absolutely the best call I made was to True Builders and talking with Aaron Bradley. Remodeled the back 3 bedrooms- remove popcorn ceiling, replaced flooring and laid porcelain tile, removed sliding glass doors, hung drywall, painted all rooms.. Desgin room layout and installed custom kitchen cabinets, counter tops in my scrapbook room. Photos say it all.Call Aaron he and his crew will treat you right.

Name: G***** G*****
Date: 2022-03-15 19:10:08
Rating: 5
Comment: My home was destroyed during the night. I called other companies but True Builders came out and did an inspection without asking for up front money. they were there every day and now we are waiting for the county to issue a demolition permit. The entire staff is helpful and knowledgeable and takes the fright out of a horrific incident.

Name: C**** T*****
Date: 2022-03-01 20:36:43
Rating: 5
Comment: UgghhmmIf youre looking for a restoration company that is reliable, responds fast, knowledgeable and professional than you need to contact True Plumbers and True Builders! They came to the rescue on New Years Day when I had water overflow in my master bathroom damaging the carpet in the master closets, master bedroom and the ceiling in the garage. Curtis with TP and Charles with TB immediately came out to assist with the plumbing and set up the dry out equipment. Chad with TB checked in from time to time ensuring everything was drying properly and my project manager Aaron B. took his time in explaining the repair process. Paul was very thorough in inspecting the damage and explaining the insurance procedures. Aaron and Chad were always responsive whenever I called or sent them a text. The office staff, Erica, Amanda, Emily and Krysta were also extremely helpful any time I contacted them with questions.The repairs were done within a week after everything had been dried out; perfect timing as I was expecting family to visit the week after. Thank you Curtis, Charles, Chad, A-aron, Paul, Erica, Amanda, Emily and Krysta for being so courteous, professional, and extremely helpful throughout this process. True Builders and True Plumbers 100% met my expectations!

Name: C******** T***
Date: 2022-02-07 04:31:16
Rating: 5
Comment: Had a plumbing problem in the bathroom they just finished remodeling, but they were quick to send someone out to handle it and honor their warranty. Jonathan came the same day I called, and quickly cleared the line that was causing a problem. He was fast, professional, and best of all, very sympathetic to the issue at hand.

Name: R** T******
Date: 2021-11-18 17:01:58
Rating: 5
Comment: David managed our bath-rehab project. Michael and Manuel did the delivery mirror install and cleanup. Hutch was a professional/experienced plumber. Hector is an expert in tile installation. Ted Teddie did an excellent job with the luxury vinyl plank flooring. The transitions at doorways, vinyl to carpet, are perfect!

Name: T**** M******
Date: 2021-11-13 03:07:21
Rating: 5
Comment: We had our entire A/C unit replaced. The whole process went about as painless as it could have. The crew that came out worked extremely hard. Their attention to detail was awesome. When the install was complete, they even did a fine job cleaning up all the trash. I would recommend Jared, Redd, Patrick and Travis to anyone. Three of the guys are former military and it shows through in their work ethic.

Name: J**** a** L****** V***
Date: 2021-10-19 21:25:44
Rating: 5
Comment: Everything I want to say about this company is in their name, True Builders. They have proven to stay ‘true’ to their high standard of quality work, ‘true’ to their high level of expertise, ‘true’ to their professionalism, and ‘true’ to their excellent level of customer service.As soon as we encountered issues during our renovation at our investment property, we contacted True Builders and spoke with Erica. She was confident in her team and assured us everything was going to be resolved quickly, and it was. She sent us their contractor “Hutch”, who not only repaired the issue, but was kind enough to explain and answer questions on each step of the repair process with me. Hutch was extremely professional, kind, and ensured he left no mess behind.Before this, we also had the pleasure to work with “Mike” who helped us with getting quotes for repairs and materials. He was very patient with us and provided us with more than what we needed to get started.Based on our experience with True Builders, not only will we do business with them again, but we will refer our closest friends and family to do the same. There are many companies out there, especially in the construction industry, who take advantage of people in so many ways, however it is so refreshing to find a company like True Builders who puts people first.

Name: R***** K*****
Date: 2021-08-28 15:53:46
Rating: 4
Comment: I’m doing 4 stars to be honest because we absolutely had a lot of hiccups. We had a huge amount of work done in our home. Full on kitchen and 2 bathroom remodel. Our first project manager was…not the best and the company did let him go. We got a new one, Aaron, and he absolutely turned everything around the best he could. He’s responsive, via txt or phone call, which is extremely appreciated, he has great communication, which was the biggest issue we had with our first project manager. The owners, I’ve met them. They’re very nice. One of them even took the time to help me pick out bathroom tile. Josh is amazing. Really friendly guy, he’s who helps with selections for your remodel. Anthony is subcontracted but he’s amazing too. Such a nice dude and does excellent work with tile. Made our bathrooms just beautiful. Hutch, the only plumber I ever want in my house now. I trust him totally which is so rare these days. There are a few other people I’d mention but I don’t know their names! It was a long process and things don’t always go quickly but that’s construction lol! At least they take care of you, they do not ghost you, and they stand by their work.

Name: A***** M******
Date: 2021-08-05 14:37:36
Rating: 5
Comment: All the staff members that I came in contact with were very pleasant. Isaac was very generous to our family with all the work being done to our house and the expenses paid out! Our project manager Aaron went above and beyond to make sure we were satisfied with all of the work along the way and helped make our visions into reality. Chris our plumber that came out initially was very professional and friendly and made sure that our concerns were met and taken care of until renovation began. And rich who provided all the work, very professional. A huge thank you to the whole team for providing us with quality work and being so professional

Name: N****** U*****
Date: 2021-07-15 17:14:17
Rating: 5
Comment: Short version, Aaron and his team including Rick and Hutch did an amazing job for all the work that had to be done even during the pandemic when things were so much harder to get done safely.I had a pipe burst in my home and the insurance company just kept giving me the run around but true builders worked with me every step of the way got everything fixed and even made my home even more wonderful in the process.They had to replace pieces of wall, re do the floor in our entire kitchen living room and hallways. The sink had to be moved and electrical had to be replaced. But with every challenge they over came it, got it as timley as the situation allowed and was professional the entire way through. The plumber Hutch was so efficient that I didnt even think a sink could be done that fast. Then Rick could do any and everything from the flooring to back splash to some electrical. Aarons and the Tru builder team was fabulous. My wife loves every part of the house

Name: j****** G***
Date: 2021-07-12 19:35:09
Rating: 5
Comment: I’ve used True Builders for 4 separate situations, one being a $15k renovation. They respond immediately, are very professional, and do outstanding work. I cannot rave about them enough.

Name: L** P***
Date: 2021-07-05 14:43:00
Rating: 5
Comment: Woke up to a squeaky and warped floors (real wood) caused by a clogged AC drain pipe. Shut off valve malfunction and water started spreading and has caused major damage in our kitchen, laundry room, daughters bedroom, bathroom and closet. Couldnt have happened at a worst time. My husband had surgery that same day so it was super stressful to deal with water damage on top of it. After contacting several companies, True Builders answered and got me same day appointment. Chad showed up and assessed the situation. He did an awesome job explaining the severity of the damage along with the process to remedy the situation. He put me at ease and it was exactly what I needed. I love the fact that they are an all-in-one company so I didnt have to deal with multiple different contractors to fix up our house. Chad immediately went into action with the drying process. He was at our house for hours. Chad took his time, even skipped his lunch to make sure that our house was properly taken care of. Couldnt have asked for a better service. We are very glad we called True Builders and cant thank Chad enough for mitigating our water damage.

Name: T** a** B** G*
Date: 2021-05-25 17:09:54
Rating: 5
Comment: My husband awoke to a slab leak. With it being a Sunday morning, we rushed to look for a 24 hr. plumber, and came across True Plumbers . With mitigation and repairs , and a few hiccups... all is well. The owner made things right and that makes True Builders alright with my family and I! I appreciate their honesty and the integrity the owner showed. They obviously pay attention and show concern and care when it was needed. Thanks again !

Name: A***** D*****
Date: 2021-04-09 02:58:48
Rating: 5
Comment: True builders is the top notch company! We thought we only needed a plumber but these guys do it all. They came out to our house fast and figured out what was causing the issue. With our toilet leaking water everywhere and our floors and walls being wet these guys did everything that same day! They tore out the wet carpet and the wet drywall so it wouldn’t cause more mildew issues. Very professional organized, clean and fast! Highly recommend these guys chad , dalton and Joshua.

Name: A*** P*******
Date: 2021-03-23 01:03:44
Rating: 5
Comment: We used True Builders for mold remediation. Best decision. Chad, Danny and Paul were punctual, informative and finished the job in the timeline they gave me. Thank you guys for the hard work you put into my job!!! I would highly recommend using True Builders.

Name: L**** T*****
Date: 2021-02-17 22:22:39
Rating: 5
Comment: Mold Remediation was done by a 2 man team of Chad and Danny. From day 1 of the 3 days they were here was just a clear understanding of what was happening. They did not disturb my wife and I ( work from home ) and took time to update me and put our minds at ease. They kept their equipment organized and did a good job with keeping everything clean. These guys are top notch and I feel really satisfied with their work. Now comes team #2 the rebuild . I will follow up on that experience at a later time. GOOD JOB GUYS!!

Name: L**** H****
Date: 2020-12-10 12:47:36
Rating: 5
Comment: So proud of my remodeled home! Josh and Todd were great in helping me from design through the entire process! These guys were quick to respond to all inquiries and moved at my pace to get things accomplished. I highly recommend using True Builders for your remodeling job!

Name: P***** C******
Date: 2020-12-05 22:12:14
Rating: 5
Comment: Anyone who is tired of the struggle in finding a company that they can rely on that is professional and does a great job should stop looking. True builders is all of that. I will continue to use True Builders for all my personal home and rental property needs. They are absolutely wonderful! I highly recommend them!

Name: S**** R******
Date: 2020-11-25 01:32:15
Rating: 5
Comment: My parents have a home that was built in 1960’s and they had a water pipe leaking in wall causing mildew. in the walls in kitchen and bathroom! the kitchen cabinets, and walls and bathroom had to be tore out and replaced, as well as the carpet and floors in living room, hall, kitchen and bathroom! Aaron , Erica and the owners and the hard work of Chris, Free, Brian and Brandon turned my parents house into something beautiful, and Hutch, who actually recommended them to us came out and did some of the plumbing! these guys and girls are all very professional and hard working and can get the job done! thank you all

Name: f******** f********
Date: 2020-11-07 23:39:41
Rating: 5
Comment: Chad, Brandon and Paul from the Plant City are one of the best professional teams we have ever had work on our properties. They are specialized experts in their field of mold remediation and water damage removal and repair. Their work was perfect and they were done on time. They are trustworthy and cleaned up meticulously. We were very worried about our kitchen water damage until Chad, Brandon and Paul took care of all our needs. Thank you True Builders for being there for us in our difficult time

Name: O*** D******
Date: 2020-10-20 22:25:31
Rating: 5
Comment: I couldnt asked for a better experice out of a mess! When a water leak ruined the hardwood floor, True Builders made the process run smoothly from start to finish. All I did was take a vacation and the work got done. Huge thanks to the rebuild guys, Brian and Brandon for going above and beyond the necessary job. Cleaned up and made sure all was done to my satisfaction. Thank you, True Builders for hiring guys that do quality work and maintain top work ethics. Vivian Dippold

Name: D**** R*
Date: 2020-10-10 00:49:39
Rating: 5
Comment: True-Builders is an AMAIZING Company !We had an issue with our kitchen outlets, and counter tops.. Our kitchen outlets were filled with water and our counter tops were extremely HOT.Being worried about the water, the electric and hot counter tops we feared for a fire.We panicked and started calling plumbers, electricians, and roofers .After calling several companies and it being 6:30 pm at night it was difficult to find any company to come out without charging an initial fee of $500.00 - $700.00 to just take a look before starting the job for the emergency for the call.Within 20 Minutes True-Plumbers called us back and said they would come and No - Service Charge To Good To Be True ! Christian and Malachi ( Twin Brothers ) they came out. They were so kind. and concerned, very focused on the issue. They searched all over the house inside and out including the attic. after being in the house for 2.5 hours they still came up with nothing but was determined to find was was wrong with the issue.So they put a call in to Cory from True-Builders. Cory came out to us in Auburndale from Tampa. Cory came using his machine that detects were water could be coming from. The team from the companies (True-Builders and True-Plumbing) and the staff at the office are AMAZING .They all are helping with all the paperwork that need to be handled with insurance and constantly checking on us.They fixed what they could and made sure the house was safe with no leaks until the insurance is approved the job. Needless to say they NEVER CHARGED US for the service call even though it was at late at night or for all the work they did they just waited from the payment from insurance company. True-Builders and True-Plumbers and their Staff are by far the BEST, CARING, PROFESSIONAL and MOST AWESOME IN FLORIDAWE URGE EVERYONE TO USE THEM,THANK YOU AGAIN,KATHRYN, DEANA & DAWN

Name: J*** L******
Date: 2020-10-04 22:08:31
Rating: 5
Comment: Every person we meet at True Builders was professional, polite and went out of there way to help get the job done fast.Mike Miller, everyone knows he is a rock star project manager. Anthony David, aka the tile guy is also a rising star with many skills besides tile work. Andre and his crew were fast, reliable and paid attention to detail. They far exceeded our expectations.Altogether they fixed the plumbing within three hours. Fast. After dealing with the insurance for me they patched up all the damage and are gone in about nine days.We had around 700 sq ft of tile installed and grouted. Lots & lots of work.Awesome, Awesome job guys.Seven Stars

Name: D**** W******
Date: 2020-09-30 23:25:33
Rating: 5
Comment: The phrase “you’re in good hands” holds true when dealing with True Builders. I contacted them, for what I thought was a small leak under our dishwasher, as the lower portion of our cabinets had soaked up water and were stained. What they found was not a small issue. There was a leak under the sink and everything under the sink base cabinet was soaked, and mold was growing under the floor kick plate. Ugh. At that point, while we had a moment of panic, they basically held our hands in how to get everything fixed. Options were given on how to proceed, either replace just the one corner and hope it all matched and no mold would re-grow. Or, redo everything. We opted to redo everything to make sure of no future problems. No hard sale pitches.After visiting the showroom, where there were plenty of choices for all, new everything…cabinets, counter tops, flooring…even new hardware…Mike helped in getting everything picked out. And then…the tear out began. Chris and Brandon showed up and calmly and cleanly, tore everything out of the kitchen. There was no loud banging or yelling…they just went right to work. When they were done, the kitchen was stripped down to nothing but the walls…and all the dust and mess was gone. From there…so many others showed up (and I wish I could remember all their names!) on each scheduled day to get all the work completed. We were kept informed as to who was going to be there and on what day…and it was all quickly done…and done right. Yes, there were a few glitches, human work is never perfect but, any issues were quickly found and resolved with no fuss…they just fixed it to make it right.On the final day, Brandon showed up to do all the last minute touch ups that I had found needing to be done…just little issues that I knew would drive me crazy if not completed. He was great. Anything I pointed out, he patiently fixed, covered or cleaned. I told him his parents had raised him right…!Mike was there from the beginning to the end, with answers to all our questions and dealing with all the fussing that I did. I just wish that every time I had to contact a company for work at the house, that this is the type of service that was received. Thank you True Builders for everything.

Name: M******* L***
Date: 2020-08-26 15:14:34
Rating: 5
Comment: On Labor Day weekend, we had a leak in the master bathroom. We called True Builders and they came right out and determined the leak was under the garden tub. Had to knock out walls , remove tub framing and shower framing and dry wall to remove the tub. The mold mitigation team found mold under the tub, up into the wall, and behind the vanity cabinet. Thanks to Chad, Paul, Brandon, Davey and Dusty. Very nice , pleasant and courteous to wear mask and shoe covers. Aaron Bradley with the Rebuild Division checked often to make sure the work was to our satisfaction and that we were happy with the results.Anthony, sub-contractor and owner of All As Custom Tile and Remodel, Inc. did a superb job rebuilding the frame, dry wall, and installing all the tile. One of the most courteous and perfectionist young man anyone would want to be in their home doing work. He was always wanting to know if we liked this or that, or would you rather have this or that. We highly recommend Anthony and True Builders for a great job well done

Name: B**** S**
Date: 2020-08-14 20:29:31
Rating: 5
Comment: On Wednesday, after noticing buckled flooring between toilet and vanity as well as gapping of the molding around the vanity and brown stuff oozing between floorboards, a call was placed to True Plumbers. Josh, the plumber, arrived the same afternoon, assessed the situation and immediately called in Cory, Paul and Randall. Toilet flange had broken, water was seeping into the walls, flooring, vanity, linen closet and some of the hallway! The issue was handled promptly with removal of toilet, plugging of leakage and demo of the affected areas. Moisture mitigation was put in place (dehumidifier and heavy duty drying fan). While C&R were at doing demo work, Paul was busy taking pictures, measurements, documenting the issues for insurance purposes and answering a myriad of questions.Cory and Chad returned the next day exactly at the time promised to see what progress had been made with the moisture and 2 additional fans were added for another overnight as well as an odor blocker for the room and house air exchange. On Friday, at the time promised, Cory and Chad returned, tested the moisture level, took away the fans and cleaned and sanitized the tub. Now, will wait for return visit Wednesday with adjusters for home owners insurance and True Builders to determine repair needs.All these gentlemen were courteous, professional, friendly and calm which is most appreciated during an unexpected homeowner issue. Highly recommend True Builders for your disaster, cleanup and repair needs. Looking forward to the showroom visit to get things back to normal. Thanks so much for caring and promptly addressing the problem. :)

Name: j*** m*******
Date: 2020-08-07 12:59:06
Rating: 5
Comment: I had a slab leak in the garage and True Builders came in and made what couldve been a disaster a truly easy and smooth experience. They handled everything from beginning to end. Including my insurance company. They were professional, punctual, competent, knowledgeable and very friendly. Mike Miller was our main contact and was there answering every and any questions we had which made the process go without a hitch. They will be my goto everytime. Thank you Mime Miller and True Builders!!!

Name: H****** L******
Date: 2020-08-07 00:27:40
Rating: 5
Comment: Cory and Chad came over this morning, right on time! We had a major leak in our home and I was very impressed with how quickly they responded and got a team in our home effortlessly. They were very professional, easy to talk to and got the job done! I’m very impressed with this company and highly recommend them.

Name: e****** r*****
Date: 2020-07-30 13:31:50
Rating: 5
Comment: If you have a project that is pending, make yourself a favor and allow True Builders to compete for your business. You wont be disappointed! True Builders went above and beyond expectations with superb customer service and the creation of a dream shower and new floors for both the master bath and master bedroom. True Builders are true professionals! Everybody who worked in this project was courteous, cordial and a master craftsman. Mike Miller, the project manager, was beyond wonderful. Project finished on budget and on schedule. All of our needs and wants for the project were met and surpassed. We are beyond fully satisfied with the work performed. Highly, highly recommended!!!!

Name: E**** H***
Date: 2020-07-19 16:32:40
Rating: 5
Comment: I needed my pool bathroom remodeled. I had asked another contractor to give me an estimate and after weeks of waiting with no communication, I contacted him and told him to forget it.I called True Builders and was put on their schedule right away. Josh came out to discuss my needs. I put the job off for about a month due to the Covid outbreak. Once I was put back on the schedule, I met with Aaron, who discussed the work being done and he reviewed my requirements. From there each team would come out to complete their particular job. The teams were supervised by Dean. The team of men were respectful and consulted me if there were any questions. At the end of each day, they would clean up by sweeping and throwing away any trash. I was so pleased with the care they took of my home while working.The communication was great! If I had a question, I would contact Aaron and he would get back with me right away. The teams, Josh, Dean and Aaron worked like a well-oiled machine. The quality of the work was exceptional!I cannot say enough about how well all of these men worked together! I would recommend them to anyone!

Name: J**** P***
Date: 2020-06-15 17:11:03
Rating: 5
Comment: Brandon from True Builders came to install plumbing under the sink. He was very polite, clean, and informed me of the process that he was completing. Felt comfortable with him in my home and he completed the job without complaint. Excellent service!

Name: E******* D*****
Date: 2020-06-15 14:04:58
Rating: 5
Comment: I had a very bad Mold in my kitchen and me and my husband decided to call True Builders after talking to Emily, Amanda and Cory, Chad and Brandon we knew we made the right decision. I am super impressed with there customer services. Chad and Brandon work on my mold issue love those two together they funny and kind. Their one time i really would love to point out that they clean after there mess. I mean you see company that do not care about cleaning the area they use . But Chad amazed me, He make sure i was okay with everything. Now I do not want to Leave Paul behind if you meet this guy he amazing, He makes sure we was okay we understood what was going to happened next. Thank you guys amazing team

Name: A***** C*****
Date: 2020-06-09 13:53:16
Rating: 5
Comment: Thank you to True Builders and True Plumbers for their rapid response to my water emergency. I had called multiple providers and TB was able to get to me right away to mitigate my damages. I also greatly appreciate that they handle the process of submitting documentation to my homeowners insurance. Bottom line, I called, they showed up, and they took it from there. Its a relief to know that I can count on them.

Name: A***** D******
Date: 2020-05-05 02:12:34
Rating: 5
Comment: True Builders recently remodeled our entire house, painted, new kitchen, new bathrooms, new screen room...they did everything except for our roof...even installed a new lawn! Everyone associated with True Builders was great, Issac, Josh & Aaron were all over every concern, every question that my wife & I had. I would highly recommend them for any work you need done in your home!

Name: M****** M*****
Date: 2020-04-30 21:14:50
Rating: 5
Comment: So far I have just delt with the damage mitigation crew but they got out to my house within 2 hours of being called and Corey and Cody did a great job of getting everything sorted out. The next morning Corey and Chad came over to add more fans and dehumidifiers. Everyone was very professional and hard working. They were all polite and understand with all the concerns my family and I had through the first portion of this ordeal. Great guys and a great team.Additional the support at True Builders have been diligent in working on our behalf. Specifically Erica, Chrissy, and Amanda are professional, friendly and responsive. They negotiated on out behalf and we were able to rightly price the repairs needed to bring our house back to where we wanted it to be.Thank you True Builders for all you have done for me and my family.If I ever need for elective work in the future you will be at the top of our list.

Name: S**** B*****
Date: 2020-04-27 02:18:48
Rating: 5
Comment: I am so pleased with the quality and service I had with True Builders. Garrett came out and met with us twice very helpful and always responding with answers immediately. The builders that came out were professional and hard workers. Our wooden deck and aluminum posts, roof, and railings were better then I expected. It all matched well with our home. Great experience!Thanks Mark Lever for making this all possible.

Name: P***** M******
Date: 2020-04-03 13:21:19
Rating: 5
Comment: We had a pipe leak in the bedroom. With one phone call, True Plumber came out the same day and stopped the leak, set up to dry the walls out and explained everything they were going to do. They called before they came out and the entire process from beginning to end was handled with great professionalism. They even worked directly with my insurance company. They suggested we needed to repipe the house, after research, we realized they were point on. They had to repair the drywall and paint part of the house. I highly recommend this company. All of this was accomplished with just one phone call!! Thank you to the True Plumber team!!!

Name: C****** C******
Date: 2020-03-26 17:35:47
Rating: 5
Comment: I want to thank you for the wonderful job your company did on the mold remediation and kitchen remodel at our house. Your team did an amazing job getting it done and I am so happy with the results. I can’t even put into words what a blessing it was to work with all your guys, everyone we have had the pleasure to meet throughout this process has been so very nice and professional, Great customer service. The craft and talent each shared with pride in what they do made this older home a more safe, comfortable and up to date home that we will be happy to call our forever home. You truly made our vision a reality. Thank you all so much for making this a great experience. I will recommend True Builders to all my family, friends and anyone looking to have any home repairs or renovations done. God bless you all!

Name: B****** P*******
Date: 2020-02-15 20:40:06
Rating: 5
Comment: I am late writing my review for True Builders in regard to my Master Bathroom remodel which we did in November 2019, but I have had it on my to do list! Every time I am in my new bathroom and beautiful new tile shower, I remind myself to write a review. I am one HAPPY customer!! My old bathroom was 36 years old with wood paneled wall, a low style vanity, Hollywood lighting and tub/shower combo. We hired True Builders to help us design and completely do the project. Our old bathroom was completely gutted and started from scratch to install a beautiful tile shower, new cabinetry and toilet. We were greatly assisted by Josh Darland who was so kind and understanding as we navigated a LOT of decisions and planning that was quite foreign to us!! My main goal was to have a job started, followed through and finished without delays, excuses and “no shows” that I had seen from the projects of so many others!!! True Builders assured me that once the plans were intact and the materials gathered, it would be a smooth transition. I can honestly say for the most part they were telling the truth. The group of professionals that worked on our project was skillful, considerate and also great about cleaning up after themselves. I wish I could remember & name all of the great people we met, but besides Josh, I have praises for our Project Manager, Aaron, the cabinet man, Dean and most of all, the tile guy, Hector was the BEST!!!!! We also had a team that did the drywall and painting that were good and the guys that did the electric work and medicine cabinet install were good people too. Not to leave out the demolition crew and the plumber, who also were hard workers. We did get to meet one of the owners, Mark while we were in the planning stages and he was very kind & reassuring to us.My ONLY critique for the future would be that the customer could have a daily phone call or update on the arrival time of the workers so we could plan our day better as there were some days we were not sure if they were arriving early a.m. or later in the day.All in all, just a very positive experience and I am sharing with my family and friends that have remodeling work in the near future. Thank you True Builders.

Name: D***** V****
Date: 2020-02-12 18:19:12
Rating: 5
Comment: To start out we had a leak, so I called a True Plumbers and they had someone out quickly. Their techs are really nice guys and willing to help you understand what happened and what they are doing to correct the issue.I love that they handle the headaches of dealing with the insurance company. So when it came down to talking about putting everything back together my wife and their Project Manger came up with getting rid of our bath tub and using that space to extend the food pantry which was right on the other other side of the wall.We had a awesome tech by the name of Anthony D. who spent a couple weeks at our house remodeling. His professionalism and attention to detail was the greatest. Our bathroom and pantry are AMAZING..We will be doing our other bathroom in a few months and we will use TRUE PLUMBERS /TRUE BUILDERS again....

Name: S*** D*****
Date: 2020-02-04 23:30:26
Rating: 5
Comment: I want to say a HUGE Thank You to everyone at True Builders for everything they have done to make the bathroom of our dreams a reality. Sadly we had a water leak inside the walls of our shower that eventually leaked under our wood flooring, popping them up. Malachi came out to investigate and determined the cause and immediately started prepping. Corey and Chad with the mitigation dept. were so fast to come and dry everything out so that we didnt get mold or worse damage. Throughout the hectic insurance process, Christina and Erica were amazing and handled everything for me and Erica was great in helping us select the exact materials we wanted. Mike, our Project Manager was the best. Between me changing my mind several times, to helping me choose a tub and measuring, measuring, and measuring again, I couldnt have chosen the things I did without his expertise. He saw our vision as we did and knew what to do to make it happen. Aaron was also great. He came in to check the project and got things done that day! The plumbers were the best--Carry and Jesus--shout out for always keeping a smile on your faces and making me laugh during a rough time. The barn doors were actually their idea and I think thats what makes the bathroom! Thanks for that, guys. Edgar did an amazing job putting the pieces back together for us and really outdid himself. Chris Lewis, you are a Godsend. We felt so comfortable with you around, and I have to say, my dogs loved you too! Chris R. and Brian are the awesome twosome as my husband and I called them when they came in on the rebuild team. They had everything put together so fast. They worked SO fast. The attention to detail on everything that was done was second to none. I have mentioned True Builders to EVERYONE I have heard that is looking to do a remodel, rebuild, etc. because I cant say enough about every single person that was involved in this project. From start to finish I have been nothing but happy with the amazing customer service provided. Way to go True Builders. Thank you, thank you, from the bottom of our hearts. You have our business for life!-Suzy and Doug DeMyer

Name: D***** W******
Date: 2020-02-03 20:41:24
Rating: 5
Comment: True Builders installed hard wood laminate & ceramic tile throughout my entire home. Wow, wow, wow it’s beautiful! Not only was the finished product gorgeous but the customer service and communication was phenomenal! I called them probably five times a day for six days and they were still smiling and willing to help. Way to go True Builders!

Name: R***** L*****
Date: 2020-01-24 01:51:41
Rating: 5
Comment: Recently had our home re-piped by Chris G. and Zac. They did an excellent job, my husband and I are very pleased with their work. It’s obvious that they take such pride in their trade and it shows. To say they went above and beyond is an understatement. We’ve had Chris G. make other previous plumbing repairs in the last few months and he’s awesome. Always smiling, very personable, and is extremely PATIENT!! We have four crazy kids and he was very understanding with the all of their craziness. He has excellent skills, punctual (was on time, every time), extremely considerate of our busy schedule, and just an all around great guy. Hire true plumbers and ask for Chris G. Thanks for all of your hard work!

Name: R**** M*******
Date: 2019-12-03 23:02:36
Rating: 5
Comment: True builders are a great contracting/Plummer’s/builders all have n one company. We are in the middle of a remodel for our kitchen. I have had a lot of workers. I have been impressed by a special couple crews. Brian and Chris have done from the drywall to tiles to painting to demo and more and I really like this teams work. Always cleans and works very well with the customers, although Jesus and Carey were great plumbing tiles u name it. There is so many more. I know it’s hard when there is so much going on. The granite turned out awesome and cabinet guy has been phenomenal at helping get a lot of Knick’s taking care of. And his knowledge helped us save a area that might of changed due to our set up. Thank you guys so much. Almost done and very nice. When we do our bathroom I would love for one team Brian and Chris to come completei it all!❤️ We loved their work!!Thanks true builders

Name: M****** S*******
Date: 2019-08-23 23:15:54
Rating: 5
Comment: We called True Builders today for a water damage issue at my parents house and Cory and Geo were on site within the hour inspecting the issue and starting the remediation process. They took their time explaining the process of what they were doing and what would be occurring next and were happy to answer any questions we had. I can’t express how impressed I am with how professional and friendly these two guys were. I am extremely happy I chose to call True Builders when googling “local water damage restoration companies”!

Name: M***** L******
Date: 2019-08-14 16:22:13
Rating: 5
Comment: True Builders came in to save the day after a tree fell on our home during Hurricane Irma in September 2017. It was one of the worst things weve ever experienced and they were there for us every step of the way. After reconstructing five rooms, a new roof and a new AC we are finally back to normal life. Our Field Manager Chris Lewis made sure we understood each step of the process, as well as ensured we were satisfied with the results. He helped relieve a large portion of stress we were experiencing. Great customer service from the entire True Builders team! I would use them again and highly recommend their services.

Name: M*** K******
Date: 2019-08-08 16:25:29
Rating: 5
Comment: There are not enough stars to rate this A+++/First Class Company!!! We had a roof leak and within an hour of our call, Chad (the technician) arrived with up to date technology in hand...climbed up in to our attic through piles of insulation and identified the problem. He took a video to show us and gave us resolution to our issue. The company will arrange contractors for repair/restoration or you can do it yourself. Prompt, knowledgeable, thorough and current with diagnosis of issues. 100% recommendation from us any day of the week. Jim and Mary K/Lakeland

Name: M**** M*******
Date: 2019-08-06 23:26:09
Rating: 5
Comment: I had some questions and concerns about my septic tank system. Kevin and JP from True Plumbers came over and immediately made their assessments, gave me multiple options and suggestions and were True Professionals.No pun intended. Bottom line, I felt very comfortable with their knowledge and expertise of my situation. They understood my concerns of cost as well and assuring me they would do what is neccessary and nothing more and for the best price. I will definitely be doing business with True Plumbers. Thanks Kevin and JP!

Name: M** J*** S******** E* S
Date: 2019-08-02 14:55:01
Rating: 5
Comment: Chris Lewis came and checked on the repairs to my home, and he made sure everything was perfect! There were a few improvements needed, so he called James and Luis to come back. They happily returned and made sure everything was on point! James and Luis have been very hard working, and they are very professional!Carey also has been excellent! He is installing my bathroom vanity, and I cant wait to see how awesome it looks! Communication with the clients is what sets True Builders apart from other companies. They also work around your schedule, and not the other way around! :)The company, True Builders/True Plumbers, has been remodeling my floors that have been in my home from the 1970s. They are great people, and they are hard workers! Im very impressed! Yesterday, Mike Miller and McLain Causby worked on my dry wall that was also damaged. It looks great! They removed my curtains, made sure they didnt touch the floor, and hung them back up perfectly.3/22/19 - Cory and Joey just came to pick up two more pieces of equipment. They are so kind and friendly! They always ask if I am satisfied with their work, and I always am! Great people!3/19/19 JP and Cory came out to check on my house to schedule having all my pipes replaced in my home. Its an expensive ordeal, but it will be worth it in the long run! True Builders/True Plumbers gave me a VERY fair price, and my house will have all new, top of the line pipes in just a few days! Amen!3/18/19 Aaron came to check on my water leak, and helped me figure out a plan of action to have my bathroom restored. Aaron is always very professional and answers all the questions with great knowledge. :)2/8/19 - 3/22/19 - Ever since my 1st pinhole pipe leak, the entire team at True Builders/True Plumbers has been more than accommodating! Now Im dealing with my 2nd leak in my guest bathroom. UGH!Hutch came out on a Saturday to check for the leak, and then Paula came out and assessed the damages. Cory spent hours removing all the damaged flooring and used many pieces of equipment (almost 20!) to dry out my floors that were drenched with water! Then, Cory and Joe had to load up all the equipment when the water was finally gone! All True Builders/True Plumbers employees are very kind, pleasant, and very knowledgeable.One tiny pinhole leak caused damage to my daughters bedroom, her closet, hall closet, hallway, entire bathroom, foyer to the front entrance, and a substantial part of my family room! GET YOUR PIPES REDONE! They tried to tell me the first time I had a pinhole leak in my master bathroom, but I put off having my pipes replaced because of the expense. Now, I have no choice but to have my pipes all redone unexpectedly. I should have listened and planned ahead.Randall and Kevin immediately fixed the leak as quickly as possible. Aaron called me to check on the scheduling process, and he sent Kevin and Hutch out to double check that the leak had stopped, the floors were dry, and the restoration process could start.Amanda, Courtney, Emily, and Erica in the office feel like my new friends because we have had to talk on the phone so much to orchestrate all the scheduling and appointments around my crazy work schedule. They always followed up and reminded me who was coming to work on my home, when, and made sure it was convenient with me.I am VERY satisfied with all that True Builders/True Plumbers does to correct any damages to my home! Having a reliable company with such great people gives me such peace of mind! :)

Name: T*** R*****
Date: 2019-07-02 23:44:52
Rating: 5
Comment: I just have to share my families experience with True Builders. My parents house burned down last September, it was the most devastating thing that has ever happened to them. True Builders went above and beyond what we could have ever expected of them. They are not like any of the other Construction Companies I contacted, they actually really cared about what my parents had gone through. They did amazing work and always kept in touch with my parents on the progress. My parents are senior citizens and constantly calling with questions, True Builders were always patient and willing to answer ANY questions they had. I honestly could not say enough about this company and their amazing staff. The house looked absolutely amazing when they finished! I would HIGHLY recommend them to anyone!

Name: S**** W****
Date: 2019-06-14 16:27:47
Rating: 5
Comment: I highly recommend using True Builders! We had a leak in the ceiling that needed immediate attention. Chad and Josh came out yesterday and found and fixed the leak right away. They were friendly, knowledgeable and quick! Then today Chad was back out with Corey to set fans and dehumidifiers to make sure we dry out. Their attention to detail is superb. Thanks to Emily in the office for getting these guys out so quick:) What a great company!

Name: C**** G*****
Date: 2019-05-14 23:23:07
Rating: 5
Comment: True Builders is a company that does it all! We had a slow leak underneath our concrete slab in our master bathroom that resulted in extensive mold, vanity and tile damage. This amazing company detected the leak, repiped our entire home, treated the mold, demolished and removed the damage and completely rebuilt our bathroom. They are professional, organized, respectful, knowledgeable and experienced. They utilize project and field managers to make sure everything is properly coordinated and communicated. It is obvious that everyone takes pride in their work! They even handled all insurance claims paperwork and worked with the insurance adjuster. I would like to thank Amanda, Erica, Emily and Courtney for professionally and kindly handling our many questions and phone calls. Josh and the other plumbers who worked hard to get us re-piped. Dean for building the most beautiful and functional cabinet!! Edgar, Dennis and their brother for a beautifully rebuilt and tiled shower. And Chris and Mike (project and field managers) for always being just a text away and ensuring everything was to our utmost satisfaction. YOU ALL ARE THE BEST! !

Name: p**** A****
Date: 2019-05-13 17:30:54
Rating: 5
Comment: Our experience with True Builders started on 12/29/18. My wife heard a funny noise after turning on the central air. Upon my inspection I found water in the A/C cold are return duct. The water was coming from a leaking valve in our dishwasher. I knew we needed to quickly start the drying process. No one from our insurance company could be contacted due to it being New Years weekend. I found True Builders by conducting a web search for mitigation experts and I am glad I called. They were there is a couple of hours to assess our situation. Joe assessed the situation, made recommendations and did everything he could to let us know that this happens quite frequently, we are not alone and they would take care of us. They set up dryers and filters and came back twice that weekend to make sure things were progressing properly. They said they could handle the repair/remodel process and that they would deal with the insurance company and meet with the adjuster. They have taken care of everything. The repairs are now complete, our kitchen is back as good as new. This company and its employees, are professional, courteous, friendly and honest. Even though our situation was not good, True Builders made it a lot less painful. I would like to thank these people (not in any particular order) Joe, Chad, Corey, Aaron, Paul, Mike, Chris, Erica, Amanda, Dean, Cody, Carey, Jr., Sr., and Oscar. My wife and I would like to think we even made some new friends. Thanks!

Name: G***** W***
Date: 2019-04-04 00:46:57
Rating: 5
Comment: We had a pipe burst and 2 rooms flooded. Called True Plumbers/True Builders and a crew came out immediately. Took care of clean up and drying and assisted in insurance application. The crew were trained to access piping in the walls and re-installing pipe sections, etc.; crew also found a second minor leak in the walls. Replaced carpet, dry walls, painting, and replaced affected kitchen cabinets. When finished were helpful in advising and contracted extra to install range hood and back room ceiling. All work was professionally done and all workers were pleasant and accommodating and finished work was very pleasing.. The below company people are highly recommended by my wife and me:Chris, Field Manager; Mike, P.M.; Geo and Kyle, Rebuild; Amanda, Office Manager; Chad. Mitigation.

Name: J******* B****
Date: 2019-02-13 13:16:29
Rating: 5
Comment: True Builders are handling a major renovation for us after an insurance claim. Kyle and Gio did an amazing job of demo, painting and drywall repair. They were funny and worked hard to make it as clean and comfortable as possible. The tile guys are fast and efficient. Ive never seen anything like it. And, throughout the process, Mike and Chris were in contact doing progress checks and made themselves available for any questions or concerns. I work from a home office so Im here all the time...they did a great job.

Name: A***** D******
Date: 2019-01-12 18:26:48
Rating: 5
Comment: I would recommend these people 100%!! They can and helped my sister in law, who lives in Florida out when she had a pipe leak in her home! They did not make her wait long at all for them to arrive!! Josh was Awesome and explained everything from begging to end on what needed and would be done! Chad and Corey came and helped clean out the house and did it in and orderly fashion! They were all very very polite, and very good and hard workers!! It’s a horrible thing when your home gets water, but True Builders will help you thru it!!!!

Name: T**** B***
Date: 2019-01-10 21:16:02
Rating: 5
Comment: I was very impressed with the customer service and staff! I had a pipe leak that caused major damage to my floors throughout my house. I contacted True builders and they assited with everything! One of the employees named Aaron even help me pick out flooring options that were almost impossible to find... lol! I was also so blessed to have had a wonderful site manger named Chris! He was sooooo helpful, kind and patient. He went over and beyond and made sure that all my needs were taken care of and excuted to my liking and True builders standards! I have and will continue to recommend this company! They did an outstanding job!

Name: J****** T***
Date: 2019-01-09 23:06:51
Rating: 5
Comment: I would like to thank Cory, Chad and Carey so much for coming to my mothers rescue today 01/09/2019. After the septic exploded into the house and there was tons of water damage they came and cleaned everything took there time and were very professional. The guys were very friendly, very knowledgeable with the whole process. This was a very stressful situation for my mother the look on her face for the last three days has been horrible. Hearing from a far multiple times the guys asking my mom if she was ok meant the world to me. I am thankful for you guys making my mother feel very comfortable with your services and knowledge. THANK YOU AGAIN SO VERY MUCH...

Name: s***** v******
Date: 2019-01-09 20:55:23
Rating: 5
Comment: Had some issues in the beginning but the way they handled it and turned it around completely amazed me. Many times its hard to recover but they went above and beyond to ensure I was satisfied and the best part about it was my techs. Hutch, JP and Riff were some of the best people Ive met. Not only were they knowledgeable and down to earth, they answered all my questions with patience and understanding. Thank you guys. You cant find out what a company is made of unless you see how they handle adversities and they really care and appreciate their customers.

Name: E***** H****
Date: 2018-12-12 04:01:33
Rating: 5
Comment: Back in September we had a slow leak in the wall of our formal living room. This carpet was soaked with water. Having recently used True Plumbers for a small job, we gave them a call. They quickly detected the source of the leak and made the necessary repair. We then contracted with them for the cleanup and restoration process, including mitigation with our insurance company. They handled the entire job including painting and new carpet installation. They were very professional and helpful. We would definitely recommend them. Special mention to the entire team including Amanda, Aaron, Chris, Chad and especially to the painters, Chad & Chris.

Name: C****** H*****
Date: 2018-11-27 00:42:40
Rating: 5
Comment: Well I was coming home from having surgery, I arrive at my house and a slab pipe sprung a leak. Remebering I saw True Plumber trucks in my area so gave them a call. Within a 1/2 hr they were at my house. The people that are employed by true builders are great, any questions I asked they answered right then, and very polite, and know there buisness. I would like to thank, Aaron (project manager) Chris (field manger) Amanda (office manager) Dean (cabinets) mike (asst project) Josh and Arnold (plumbers) and Rich for my beautiful tile . Its a before and after picture look, just beautiful. Thank you True Builders.

Name: L*** L***** Y******
Date: 2018-11-18 05:25:54
Rating: 5
Comment: We werent sure where the water leak was coming from was it a roof leak? Was it a water pipe leak from the recently new piping in the ceiling? Or where was all the water coming from that soaked the walls all the way up the floor everything. True Builders came out Amanda we talked to in the office shes the manager Mike assistant project manager Malachi the plumber Chad and Corey mitigation Martin the painter Chris Lewis the field manager, everyone was awesome they did a wonderful job they even went above and beyond and fixed the ceiling fan for us, helped us to install light bulbs in our electric fireplace and installed a big heavy air conditioner that we couldnt lift ourselves . They installed our new hot water heater which was the source of the water leak. highly recommended. Lakeland Florida.

Name: M****** M********
Date: 2018-11-17 16:34:11
Rating: 5
Comment: True Builders Team,I want to offer my gratitude and appreciation. The team that worked on my home was incredible. They all took care of a disaster and turned it into a Large Blessing. The took a very scarry situation and turn it into ease and asssurance. Not just one person, but all of the teams went over and above, politeness was exceptional. Amanda in the office was an awesome liaison with the insurance company and as the Administration coordinator. Then there was field manager Chris, Field Mgr, Project Mgr, Aaron that were boots on the ground keeping everything going and in sync. As the project proceeded the team grew and my home was taken care of by Crew leader Joe and his team Kyle, Mike and Carry. They took great care in the tear down and reconstruction of my water damaged home. Mike and Carry were constantly reassuring me all would be OK; and they were going the extra mile to help me feel secure in the work and process of what was happening daily. I never expected such great care from any company during such a big project. From the busted pipe to the Beautiful cabinets and vanity installed by Dean and Cody; my experience was one I will never forget. Every company should care for their customers the way True Builders truly does!

Name: a********
Date: 2018-11-09 01:15:11
Rating: 5
Comment: I am a 73 year old widow, and since being scammed by a few low life guys posing as contractors, I have been very careful of offers that seemed too good to be true. My adult sons and I awoke to what we found out was a serious plumbing problem. We had a tiny leak in a pipe behind our toilet and the drywall had black spots, overnight. We called a few plumbers and liked the reviews we read about True Builders. The company sent 2 men,Chad and Cory, and these pros had a plan mapped out and the leak located, and in a very professional manner told us how we could solve this .I was pretty upset, about having some of my new floors pulled up, but they explained to me that the water under some of my new floor had to be dried out. These plumbers are GREAT and a credit to True Builders! They also said all would be replaced, and in new condition!

Name: C*****
Date: 2018-10-29 15:34:16
Rating: 5
Comment: My experience was amazing with True Builders! We had a very large project that included a leaking drain pipe under our slab in the kitchen, tile installation through out our house and our bathroom completeley demolished and remodeled. Amanda our project manager was amazing at answering all my questions ans addressing any issues or concerns that i had. Rick was wonderful... He installed all of the tile and our floor was so un even and he took his time and made sure it was done right. He was always answering my million questions that i had about what he was doing and the process. He was always very professional and kind. Thank you True Builders for an amazing experience and I would recommend their services to anyone😀

Name: K******* J******
Date: 2018-09-04 16:47:35
Rating: 5
Comment: I received exceptional quality and care from True Builders. The team from the office to the field were sensitive to my concerns, provided outstanding attention to detail and were meticulous with execution. I would recommend True Builders not only for their quality work but for their TRUE compassion!

Name: B***** F*******
Date: 2018-08-19 01:23:46
Rating: 5
Comment: I had a water leak and I called the plumber that I had used before they never returned my call. So a friend told me to call True Builders. I called and they came out that same day. Thanks Kevin, Hutch, Chad, Brad, and Matt. You all have done an awesome job. I will recommend True Builders to anyone. Thanks

Name: B****** R********
Date: 2018-08-03 01:57:16
Rating: 5
Comment: We had Joe, Kyle, Carey and Mike work on our water damage project. I was impressed with their professionalism and they were very friendly and customer focused, very careful with moving furniture and putting things back the way they were. Paid close attention to detail and very good painters. Would recommend their services and would use them again.

Name: S**** E*******
Date: 2018-07-18 22:16:00
Rating: 5
Comment: A water leak caused a panic call to True Builders. Within two hours Aaron and Matt were there to start the dry out recovery process. A tiny pipe leak caused damage throughout the house. The rebuilding brought Floor Professional Hector and his team of Teddy and Tyler. They worked everyday to replace our hard wood floors throughout the house. They were thoughtful of us Senior Citizens with they way they worked and their process. Martin and Joseph joined the team to paint transforming the disaster to a beautiful home. We appreciate that Chris Lewis was there whenever we had a question or needed supplies. From their plumbers to furniture movers, True Builders were professional from beginning to end. We are now enjoying our fully restored beautiful home.Many thanks to the True Builders!

Name: A***** S*****
Date: 2018-06-14 16:36:58
Rating: 5
Comment: Dean and Cody just finished my kitchen cabinets. So friendly and professional. Just like EVERYONE at True Builders. They were clean and courteous and funny. TRUE BUILDERS is the only way to go for repairs and remodeling. I will be using them again. The office staff (Amanda and crew). Aaron (Supervisor) is so attentive to details and accommodating. Chris with TRUE PLUMBERS was very competent and quick.

Name: c****** s*******
Date: 2018-05-05 12:29:49
Rating: 5
Comment: I had a lot of water damage from a hose that burst water everywhere, a friend of mine gave me true builders number, I called Matt and Arron came to my rescue. Had all kinds of blowers to dry everything. Then Arron project manager came to asset the damage, he was very professional and helped with insurance. The rebuild crew, Ronnie, Mike and Kyle, the cabinet manager, Dean, plumber, Randall, field manager Chris and Amanda in the office all where very professional and helpful. They did such a great job, my husband and I were very pleased. Would call them again in a heart beat if i need too. Highly recommend true builders. Thank you so very much.

Name: S***** B***
Date: 2018-05-03 15:12:02
Rating: 5
Comment: My wife and I have decided to do some remodeling. We began the task of contacting contractors for a quote. Some had answering services, some voice mail, but most left me a bit cold. Then I called True Builders and got Courtney. She answered before the second ring. She was absolutely the best. She had energy, she was happy, she asked well thought out questions, was pleasant, polite, well spoken and quite simply a joy to speak with. I have been in sales all of my life and know how most companies have a less than energetic Gate Keeper and it hurts that company and their image. Courtney is an tremendous asset. I would imagine that she will not be a receptionist for very long if she wants to advance.Sincerely,Scott Boyd

Name: L*** C****
Date: 2018-04-20 18:17:22
Rating: 4
Comment: I wanted to thank True Builders on the hurricane damage recovery and insurance claim process. Chris and Aaron were great explaining the process. My home has been repair to almost new condition and happy with all they have done. Just as a side note expect some inconvenience meeting with reps due to their operating hours as such I had to adjust work schedule etc. A+ work

Name: G*** P******
Date: 2018-04-16 20:16:51
Rating: 5
Comment: We started out with a soft spot in the floor. turns out the whole foundation was bad and needed replacing, leading to a new kitchen and living room. True Builders was honest and up front the entire time. I was always comfortable having their workmen in the house, everyone was polite and super friendly, and every day they cleaned up after they left. Todd is an artist when it comes to cabinets, and would not finish until they looked perfect. Joe and Joe Jr did a fantastic job on the plumbing and tile work, also would not quit until it looked right. im sure that Stephen got tired of my texts, but he was always friendly and addressed any problem right away. would not hesitate to recommend them.

Name: J******* M********
Date: 2018-04-11 20:31:38
Rating: 5
Comment: I want to thank all the people that helped with the disaster that happened to my house. I had a leak in the bathroom that revealed a cave under my house from a wash out. It has been one issue after another but Chris, Amanada, Rich Talbert, Jp, and all the mitigation crew of Uzi, Matt, Chad and Tommy have made sure that everything was done properly and made me a veey happy person. So I want to thank each and every one of you. Thank you! You all went above and beyond my expectations!!!!

Name: J******* G********
Date: 2018-04-06 20:03:37
Rating: 5
Comment: Chad and Matt came out after we had a leak in our bathroom. Water damage. They made the headache of dealing with the damage bearable. They were very nice and explained everything. We masked lots of questions and they didnt mind taking the time. Hoping the restoration process goes as smoothly.

Name: m****** h*****
Date: 2018-03-27 14:25:09
Rating: 5
Comment: What was originally a call to help out with a leaky faucet turned in to a complete kitchen remodel. The staff at True Builders were knowledgeable, thorough, professional and punctual. Thanks to the crew of Ronnie, Tommy & Mike Miller, who did an awesome job with the backsplash & even went the extra mile to paint and trim it up. Aaron, thanks for all your help. Chris (field manager).. youre the best! My family appreciates you for your quality assurance work. You went above and beyond to make sure we were satisfied. Thanks to everyone I may have missed!

Name: L**** W******
Date: 2018-03-17 09:57:23
Rating: 5
Comment: I solicited bids for a roof replacement and picked True Builders as the best value of the four bids that I received. Stephen, aided by Melissa in the office, provided a thorough bid and answered all of my questions. The work was done quickly and professionally with no issues with workmanship or the contract terms. I highly recommend True Builders for roof work.

Name: J** W*****
Date: 2018-03-12 20:19:24
Rating: 5
Comment: I was so impressed by all the people who worked on my house. The project manager Aaron Bradley was awesome. Chris Lewis our field manager was awesome too. Dean who did our cabinets did a beautiful job we are so pleased and love the way the cabinets look and operate. Marteen who did a lot of preparing, demolition, rebuilding, and painting was phenomenal. He did a great job. All of the people who worked were great and there every step of the way from beginning to end. I would give everyone a five star rating.

Name: L*** K*******
Date: 2018-03-02 19:52:05
Rating: 5
Comment: I am so pleased with the restoration work that has been done in my home.From the beginning with my frantic phone call that a water pipe burst in the wall upstairs. Every person from True Builders has been friendly and courteous every step of the way. The first person to show up was the plumber Josh. He came in and was calming. He assured me that they could take care of everything from start to finish, including the insurance company.The damage to our home was extensive. Most of the floors had to be replaced, walls, baseboards, cabinets, and the ceiling down stairs. From the start of demo and repairs Chris Lewis (Field Manager) was very patient and put in extra time to get the job done. He even stayed until 8pm a few nights to make sure all the little things were covered. From start to finish I am so pleased with True Builders that my husband and I have decided to use them for our kitchen remodel.I have to give a shout out to all of the guys that came to our home. Josh Glass (plumber), Chad, Tommy, Aaron and Matt (water mitigation), Aaron (project manager), Amanda (office contact), Kent and Cody (cabinets) and Hector and Teddy (floors). All of you have been outstanding. I am so thankful that I chose True Builders. Great work guys we will definitely be calling on you again.

Name: C**** G****
Date: 2018-02-23 19:12:29
Rating: 5
Comment: Our family wants to Thank True Builders for all of their help with our home. We discovered a leak underneath our kitchen sink that required immediate repair. They arrived shortly after our call, fixed the leak, dried everything, helped us implement a plan for new cabinets, counter tops & most important - guided us through the insurance process. Someone from the True Builder team was there for us every step of the way. Their entire team is very knowledgeable and their level of service is a 10 on the 1-5 scale! Thanks Matt, Chad, Aaron, Geo, Raphael, Amanda, Melissa, Christine, Chris & anyone we might have forgotten for all of your help. We met just about everyone in the company throughout the process just shy of the owner!

Name: A*** M
Date: 2018-01-22 19:29:25
Rating: 5
Comment: NIIICE thank you to the True Builders team!! You guys did a FANTASTIC job on our kitchen in such a short amount of time, right in time for the holidays. Thank you to Aaron and Amanda in management, Mike and Geo on demo, Raphael our cabinet hero, and Chris our fantastic field manager!! HIGHLY RECOMMEND!!!

Name: R***** M****** (********
Date: 2018-01-12 15:29:03
Rating: 5
Comment: Had a water leak behind a sink in a 2nd floor bathroom that made its way into the attic and through my 1st floor ceiling on to our living room floor. I called and spoke with Aaron, our project mgr who was as straight up as they come. He set a very clear expectation on day 1 and made me understand the entire process which basically was fix the leak, dry up any moisture and then rebuild. My next call was to my insurance company to explain to them what was happening. OC, the Plumber, came out the same day as my call and immediately fixed the pipe problem. He did a super clean job and during construction/rebuild, he came back out to set my toilet and vanity/sink and did one hell of a job. Didnt just put it together but put it together then set everything with caulk and grout so it looks amazing and is sturdy, the way it should be. After OC fixed the leak, the water mitigation team came out (same day)and immediately put their machines in to dry everything up. The machines were there for a few days.Once everything was squared up with my insurance company (this was a slow process and Amanda at True Builders definitely facilitated payment and fought for me when my insurance company low-balled us), the rebuild began. Martin was my wall and ceiling guy and he did an amazing job matching everything and making it look brand new. We had 5 holes in our ceiling and he was able to patch, paint and re-popcorn to make it look exactly like the rest. On top of this, he is genuinely a good guy that you feel comfortable having in your home even when you are not there. He closed in his work area so that we can still do what we needed to do while he was working and to avoid dust from traveling throughout our home. Cleaned up after himself everyday before he left as this was a week and a half rebuild. Rich came out and put our floors in and did a super job. He came out with one other person and together they had our old floors out and new floors down in less than 1 day. Chris was my field mgr and he came out a few times to check up on the work being done and to update me. On our final walk through, there were a few things that he pointed out (I would have not even noticed) that he wanted done better and immediately scheduled to have his guy to come back out to fix. Most others would not have said a thing unless the customer complains or points it out first so that again made me feel like these are straight up guys that want to do the best job possible.Paying a deductible to the insurance company sucked but I got 2 new rooms out of it. The living room was ready for an upgrade anyway so the leak just forced me to do it sooner.Some folks would prefer to get someone to do plumbing and someone else to do the work or maybe they know how to do the rebuild themselves and thats cool but if you want to avoid the headache of working with multiple companies or if you are not handy like me, then this is your place to get it all done. These guys are a one stop shop for insurance claims and will take a lot of the stress off of you. Oh, and their work is guaranteed for 1 year!

Name: J***** g***
Date: 2018-01-10 15:52:48
Rating: 5
Comment: From the first guys that came out (plumbers) to the last guy, who was Ronnie McSwain, your crews are great! Todd Collins, Matt Gardner, Chris Lewis and Aaron Bradley made us feel comfortable having them in our home, and made sure everything was done right, even to and including Ronnie coming back to give the bathroom a second coat of paint to make sure we were happy with the finish.. Thanks again for doing such a good job on everything

Name: J**** P******
Date: 2018-01-01 20:43:22
Rating: 5
Comment: These guys are the best possible solution to your home problems. My wife and I noticed a water spot on our wall right by the air conditioner. So we did the logical thing and had the A/C guys come and check it out. Turns out it wasnt the air conditioner that was leaking so we needed a solution. We called True Builders!They came to the house and took complete control of the process. The project manager, Aaron worked with Chris the field manager to get the entire process rolling. Their team consisting of Josh & Kevin for plumbing, Chad & Tommy for the water mitigation, Marteen for the drywall, and Hector for the flooring. They were all very communicative and respectful of our home and time during the whole process.I cannot recommend this company enough.

Name: B**** P********
Date: 2017-12-24 15:13:37
Rating: 5
Comment: True Builders/True Plumbers has been a great company to work with. When my family and I were on vacation and my neighbor found water in the kids bedrooms and bathroom, I got in touch with True Builders. I asked them if I needed to come home early from my vacation and they said not to worry with that, they would get everything started and when I got got home as scheduled we would start making arrangements to get everything fixed. They went out that night and immediately started the water mitigation and drying everything out. The next day they sent the plumber out and fixed the leak in the wall. When I arrived home 2 days later they were already at the house removing the wet carpet and baseboards. This was the first time I had meet with anyone from the company. Aaron (Uzi) was in charge of the water mitigation and went over with me everything that had been done so far and what the plan was from this point forward. Aaron and the mitigation crew were great. They had always showed up on time which was great while I was away so that my parents didnt have to wait around all day to let them in the house. When they called and told them they would be there at a certain time, they showed up. There was none of this we will be there between this time and that time. After the drying out was complete the field manager Chris Lewis and project manager Aaron Bradley came out to talk over what was going to be repaired and how they would take care of working with my insurance company so that I didnt have to be the middle man. True builders did their assessment of the damage and submitted everything to the insurance company for me. My wife and I worked with Arron Bradley on the new flooring that we wanted for the house. We got everything through True Builders. Once everything was selected and delivered the rebuild crew came out and started removal and prepping of the floor. Rapheal was in charge of placing the new floor and repairing all the drywall that was removed. Rapheal takes pride in his work and it shows in the final outcome of the floor. We replaced all the carpeted areas with wood and he did an exceptional job. He didnt cut any corners and took his time to make sure everything looked perfect. We are so pleased with the final look. I would highly recommend using True Builders/True Plumbers for any work that is needed. They are professional, on time, and do excellent work.

Name: C**** S*******
Date: 2017-12-23 00:26:48
Rating: 5
Comment: We woke up to a flooded house thanks to a toilet defect. True builders was recommended by a friend and they came out to access damage. Every single employee we have met went above and beyond to make sure the house was back to the way we wanted. Chris came out multiple times to check on the progress, and made sure every small detail we called out was fixed, and we greatly appreciate it as we can be picky people. The plumbers installed a brand new toilet and vanity and were also very detailed and kind! Aaron made sure at the very beginning we knew what was going on and how the process would work and left us without any questions. Overall True Plumbers and True Builders did a wonderful job! They all worked so well together, that having strangers in our home was actually quite pleasant!

Name: R**** H**
Date: 2017-12-14 21:44:36
Rating: 5
Comment: I had a toilet malfunction in the middle of the night and I called True builders the next day. They came and did a dry out and replaced the floor in four rooms. They handled the insurance company and did an excellent job with the repairs. It wasnt the easiest process, but they made sure I was satisfied before completion. I would use True Builders again for my next job. Thank you Chris for your attention to details and your care for my family!!!

Name: D** K*****
Date: 2017-12-13 22:17:34
Rating: 5
Comment: In June we had a pipe break in our kitchen which flooded our kitchen and living room. We called True Plumbers, they came out immediately and removed our kitchen and living room floor to begin the dry out process. They located and repaired the pipe and suggested we re-pipe our home. We chose True Builders to do the restoration and could not have been more pleased with the professionalism and courteous service with each and every person we dealt with. They handled everything with the insurance company and really went to bat for us to get everything we were entitled to from our policy. Our new kitchen and living room are absolutely BEAUTIFUL! I could not be more pleased.We unfortunately did not take the advice from True Plumbers to re-pipe our home and had another water leak in December. This leak effected both bathrooms, both bedrooms, and our new living room floor. We again called True Plumbers and they came out immediately. We have taken their advice to re-pipe our home. We are again choosing True Builders to do the restoration. Our project manager Chris has gone above and beyond to get us back into our home within a few days! Although all the repairs are not all done our family can be in the comfort of our home and be home for Christmas. I have every confidence in True Plumbers and True Builders and highly recommend them. Thank You so much to Chris, Hutch, Rif, Aaron, Mark, Issac, and all of the staff of True Plumbers and True Builders. You all have been WONDERFUL!

Name: H**** N*****
Date: 2017-12-12 13:59:47
Rating: 5
Comment: A water line between walls occurred the day after Irma passed over us. True plumbers had a man in our home within 2 hours of our call and repaired the problem in less than 60 minutes. Unfortunately there was soaked carpeting, damaged floors etc. We chose to use True Builders to do the restoration work. The following day they had a mitigation team on site to dry everything out, rip us carpeting etc. and they worked hand in hand with our insurance company so they could begin repairs asap. But the BEST part...every single person I came in contact with from the office personnel, the men who delivered the repair materials, the repairmen and the final inspectors who insured the repairs met our expectations were absolutely top notch in every category...professionalism, courteous, friendly, efficient, quality of work, concern for our comfort and most of all their finished work.The repairs began and finished ON TIME and they arrived on time every day and coordinated the repairs so smoothly that we were stunned. Example: the carpet layers arrived just as the men repairing the wooden floors in the hallway were finishing.And they didnt just do the minimum required! Example: the gentlemen who hung new dry wall and painted our bathroom noticed some gaps in the plaster at the edge of walls and ceiling that in no way were part of the needed repairs but they took the time to caulk and paint those areas to improve the final appearance of our bath. Wow! Talk about going above and beyond!Nobody enjoys disasters in their home but if we ever need work done again TRUE BUILDERS will be the only company we will even consider.

Name: K*** T*****
Date: 2017-11-15 19:38:53
Rating: 5
Comment: TruPlumbers followed by TruBuilders responded to my issue immediately despite the fact that the problem occurred during a hurricane and continued during a period of two weeks without power to my home. They resolved the immediate issue, remained in close contact, assisted with insurance issues and throughout were courteous, efficient and consistently demonstrated excellent customer service qualities. The job was well done with meticulous attention to detail.The staff I dealt with were all wonderful - Martines precise drywall and meticulous paint job, Chris Lewis as the Field Manager, Aaron Bradly project manager and not to neglect Chad, Kent, Mike and Leo - a pleasure to have them working on my home

Name: i*** g********
Date: 2017-11-13 22:35:06
Rating: 5
Comment: My pipe burst which flooded my home. Matt and Tommy conducted the water remediation and both were very professional and friendly. They did the work while my wife and I were out of town and had my home back to a normal within a few days. I would highly recommend True Builders to anyone

Name: C********** R********* M*** P***
Date: 2017-11-09 16:31:54
Rating: 5
Comment: They came and did a dry out and rebuild after I had a water heater malfunction. They handled the insurance company and did an excellent job with the repairs. It wasnt the easiest process, but they made sure I was satisfied before completion. I would use True Builders again for my next job.

Name: J******* H******
Date: 2017-11-03 14:58:38
Rating: 5
Comment: After a foundation pipe leak this summer, True Builders and True Plumbers came in and did all the work. We needed new flooring, kitchen cabinets, paint, baseboards and some dry wall work done.They took all the hard parts of finding companies to come in and do the work and did everything for us. We love the way our house has turned out. It is much more modern and updated. Thank you Mike Miller, Chris Lewis, Aaron Bradley and Geo for your hard work and doing everything you could do to make our house beautiful. These guys went out of their way to make us happy and fix the problems. Thank you all of True Builders and True Plumbers, Issac Turpin and Mark Lever.

Name: W****** S****
Date: 2017-10-12 18:35:15
Rating: 5
Comment: Did a great job on my wifes commercial office building repair after a flood and then later hired them to do some remodeling at our home. Both jobs completed timely and professionally. Chris was especially helpful and accommodating. A true craftsman!

Name: S**** S*****
Date: 2017-09-26 17:01:17
Rating: 5
Comment: Our home in Texas was heavily damaged with flooding from Hurricane Harvey this past month. Recommended by a dear friend, the True Builders team came to our rescue and did a marvelous job cleaning and drying out our house and seeing to our every need. No request was too great or too small for their attention. A special thank you goes out to Isaac Turpin, Mike Miller, Kent, Matt, and Giovanni who not only rescued us from the stress of devastation, but also became our dear friends in the process. I will never forget their professionalism and the many kindnesses they showed our family through that trying time. I still call them the Florida angels sent from heaven! Thank you, True Builders, for a job that exceeded all expectations!

Name: A***** W*****
Date: 2017-08-31 00:08:24
Rating: 5
Comment: I hire True Builders to remodel my kitchen and turn my screen porch into a sun room. My kitchen is done and it looks gorgeous. I cant thank Todd, Justin, Geo,Dean and Kent enough for their professional way of doing their jobs. And I cant leave out Stephen for his help. I cant wait to see my sun room when it gets done. I would definitely recommend to my family and friends.

Name: A*** B*****
Date: 2017-08-29 19:01:27
Rating: 5
Comment: My trouble started 6/21/16 /when lightning struck my home I did not know who to call or what to do.I had noticed TRUE BUILDERS and TRUE PLUMBERS on S Fla Ave . I called and they responded quickly, From the beginning this company has been on my side working with my insurance company. TRUE BUILDERS HAVE KEPT MY STRESS LEVEL DOWN. They have accomplished so much more than I would have been able to do on my own. Even now they are addressing a situation which my insurance refused to honor. They could have easily went on about their way. But they said they could not in good faith not address this situation. My home was in shambles,but now ITS BEAUTIFUL AND ITS ALL BECAUSE OF THIS WONDERFUL COMPANY. Id like to express my sincere appreciation and gratitude to the owners of this company, MARK LEVER & ISSAC TURPIN. Also to everyone that was involved with the repairs to my home. From the office staff, mitigation crew, the plumbers and the rebuild team. Aaron and Stephen were my project managers that went to bat for me to get my claims approved. Id like to give a special thanks to CHRIS LEWIS. He has always beenup front and honest and has consistently reassured me that things were going to be just fine. This is a company that TRULY cares. I would highly recommend them to anyone for anythingThanks again for navigating me thru this storm.

Name: A***
Date: 2017-08-25 13:07:02
Rating: 4
Comment: I recently had an issue with a pipe leak in my house. The plumbers came quick and were very efficient at taking care of it. Osiel was the best. From there, they helped deal with the insurance to correct the damage that was done. However; things were slow at getting started. My patience wore thin at a certain point, as is usual, I guess. Once things were started though, everything was great. The workers: Mike, Matt, Geo, Hutch, John and Chris did a wonderful job. Dean and Kent built the cabinets that I wanted and needed. Overall great job. Just need a little patience to get going.

Name: y***** f****
Date: 2017-08-02 15:27:41
Rating: 5
Comment: I called True Plumbers when I had a flood in my kitchen. They came out within a reasonable time to fix the piping. They called in their mitigation team who dried out my kitchen. We needed to get a whole new kitchen. Working with True Builders, Dean, Kent, Mike, McClain, Gio, JP, Riff, Zae, Chris, the field manager and Steve and Aaron the Project Managers was great. They were very easy to work with and their attention to detail was awesome. I love my new kitchen and their workmanship is second to none. I would recommend them to anyone. They went above and beyond to what one would expect. In fact I did recommend them to some neighbors already.

Name: w****** h******
Date: 2017-07-27 00:33:11
Rating: 5
Comment: We had a pipe bust inside a wall and it mess up our flooring throughout the house. There was never a question of who to call. True Builders are the most courteous, skilled professionals in the business. Todd and Justins work was just incredible. They are the most qualified detail oriented team in the industry. They replaced all our sub flooring and placed new laminate throughout the house. We cant stop smiling and telling everyone how wonderful of a job they did and how nice it looks.

Name: R***** S****
Date: 2017-07-22 00:39:46
Rating: 5
Comment: The work we had done was extensive and the team was with us from the beginning in fixing the leak all the way through the rebuild. Todd and Justin were absolutely wonderful and professional and we could not have asked for a better experience. We will continue out want to do business with True Builders/Plumbers and recommend them to anyone we can.

Name: T**** T*******
Date: 2017-06-27 19:44:10
Rating: 5
Comment: My experience with true builders was amazing! After a serious leak in the pipe under my shower floor which caused flooding, I called true builders and Aaron my project manager was on top of it. Plumbers came in and in one day fixed the pipe and floor. Steven then helped with sending me in the direction to picking out my tile and flooring. David my amazing tile man worked for days perfecting my tile and river rock floor. What an awesome team. I absolutely love my new relaxing shower. My three year old takes three shower a day now, I think he loves it as much as I do. I would recommend True builders to everyone. Thank you so much for all your help and hard work.

Name: K***** M******
Date: 2017-06-17 06:15:57
Rating: 5
Comment: We highly recommend True Builders! We had the misfortune of one of our upstairs tubs stopping up and running underneath and leaking into the ceiling below. We caught it in time to avoid awful damage...we thought....and we were able to get buckets for the leaks before everything got wet. Needless to say, it was Sunday night and could not have anyone look at it until the morning.In preparing to call the following morning I gathered four numbers of plumbers in Lakeland to call. True Builders was the only company on my list that said they could come that day. Actually in 15 minutes from when I called.Hutch and Kevin arrived just as they promised and unclogged our tub, assessed the problem and walked us through the process with our insurance company of getting the repairs done. They were very helpful and detailed about the process to start the repairs. Shortly after they arrived, Aaron (Uzzi) arrived to get our ceiling dried up. Hutch, Kevin & Uzzi were confident, neat and quick getting the equipment set up to get us repaired. I am so happy True Builders was able to come to our rescue as they covered all repairs...plumbing, floors, drying up, drywall and ceiling repair.Thinking all was ok, we began to use the tub again several days later, and realized the leak was worse than we thought and had leaked around the toilet and it flooded the downstairs room below again. True Builders reacted immediately. Randall and Chris came to unclog the problem that was now in the toilet, and Uzzi came back to get everything set up to dry the room out again. What a nightmare. However...All three were helpful, knowledgeable and confident it could be fixed which made us feel better about our house falling apart!In the mean time our insurance company assessed the problems and Stephen from True Builders assessed what the next steps were. We had to re-floor the bathroom, repair the hole in the wall that was cut to access the pipes, repair the ceiling downstairs where holes were drilled and cut to drain the water, refinish the ceiling and paint. Thinking this was going to be horribly expensive we were so happy True Builders worked with us on ever aspect to fix our problems the most economically way possible with our insurance company. Stephen stayed in contact with us to set all the repairs up and was available every time I called to check on something.Repair day....The most courteous, pleasant and hard working 3 employees we had the pleasure of getting!! Todd, Justin and Chad all worked on getting us back together like it was their home. The repairs took 3 and a half days and we could not even tell anyone had been in our house in the evenings, they cleaned up so well after themselves! They moved all of our furniture (daily and put it back each night) and they did a superb job! We are very pleased with the outcome. I hope no one has the problems we did, but if you do, please call True Builders, you will be glad you did!

Name: N*** W
Date: 2017-06-15 18:04:00
Rating: 5
Comment: True Builders saved the day with the fast professional work they did on our home. I would recommend them to anyone. Steve was a pleasure to work with and the team he had working at our home did a GREAT job . They worked to repair and replace all the issues we agreed upon, plus they stayed in budget and they were considerate and cleaned up after themselves every day. Thanks to Josh and crew that did the great job on our home!

Name: B****** S****
Date: 2017-06-06 18:52:29
Rating: 5
Comment: My worst fears came true a few months ago. I had awakened to find that the toilet had overflowed. Water came out of the bathroom into the hallway and laundry room streaming through both kids’ bedrooms, the kitchen, the family room, and the large formal living room and dining room. That night, our family spent about 3 hours trying to clean up the water with about every towel we owed. The next morning at about 7AM we decided to give True Builders and True Plumbers a call to see if there was a plumbing issue that would cause this to occur again. Within one hour, True Builders came and inspected the damage. They were immediately concerned and brought in special equipment to inspect the extent of our damage. FLIR devices were used to detect water moisture in the dry wall and found water in the wall that was 6-8 inches high inside. We went from knowing that there was a possibly plumbing problem to realizing that the water that discharged from the toilet was sewer water and contained bacteria, which could result in a high chance of mold damage if not dealt with appropriately. After a quick call to my insurance company, I knew True Builders was the company I wanted to complete my home restoration. I cannot express my gratitude for how much of a blessing it was to work with True Builders and True Plumbers throughout our home restoration needs. They provided an immediate sense of stability when our world was turned upside down. They immediately began within the hour of being there by bringing in devices to dry out the walls and floors and began pulling up baseboards. Not only were they thorough in their explanations, but they also communicated on a regular basis to keep me updated on the process and what to expect. One of the best parts of their service was that they regularly communicated with my insurance company on my behalf to ensure I was getting the maximum coverage and reimbursement. Nicole was excellent in helping to pick out our selections and so knowledgeable. She really took her time to help us pick out the perfect flooring and cabinetry based on our preferences. Aaron was able to schedule all repairs very quickly and within our schedule so that the process ran much smoother. Chris, Dean Roberts, Kent Norris, and McClain did some of the best flooring, cabinetry, and painting that one could ask for. Christina, who works in the office, was also a great help to u. True Plumbers also played a big part in helping to ensure that everything was functioning appropriately with our plumbing. My house looks beautiful, even more beautiful now than the day I bought it, and that is thanks to the hard work, attention to detail, and professionalism of these individuals. The owners, Mark Lever and Issac Turpin, even came out to make a site visit to ensure everything was running according to plan and to ensure that we were satisfied with the work True Builders was doing. I also cannot forget the negotiating skills of Issac with the adjuster, which allowed us to get high quality products and workmanship for the price we deserved. I would highly recommend True Builders and True Plumbers to anyone who is seeking a strong family of committed workers who go above and beyond to satisfy their customer’s needs with professionalism, pride, and pure enthusiasm for the work they do!Sincerely,Dr. Bobbi Jo Smith

Name: l*** b*******
Date: 2017-06-02 20:40:22
Rating: 5
Comment: My review for True builders and True plumbers is 100 percent AAAAA . So it all started early morning when I stepped out in my hallway to notice my wood floor was soaked in water it also was wet in bathroom. So my husband who drives over the road was not here so I had to research a plumber to help. I looked and found True plumbers had such great ratings I would call them. I made a call and Randall showed up within 30 mins. Randall was prompt and professional he came in and had the water stopped thankfully. Next came a mitagation team which Caleb came in and started to dry this place up. Needless to say I was a bit beside my self and nervous about my house being in such a bad way, luckily Caleb talked to me about how professional this company was and how they would take good care of me, thank you Caleb . Next step was to get the builders in here to demo and start to rebuild my bathroom. Stephen was my project manager who was very respectful and knowledgeable about every aspect of getting my house put back together . Stephen handled all ins. Issues and was very efficient .... I ended up with a beautiful new tile floor thru out living room and kitchen . My bathroom is updated and beautiful . I also was very pleased with field manager Chris, super courteous he made sure everything was done correctly. Hector and Teddy did very nice floor work. So I would highly recommend this company you will be very pleased.

Name: a*******
Date: 2017-05-19 01:33:00
Rating: 5
Comment: We initially called True Plumbers/True Builders to fix what appeared to be a leaky faucet. What we thought was a minor issue was much worse. The leak caused a lot of serious damage and morphed into a major repair. We had to have the entire bathroom removed and replaced with a fully tiled shower, new cabinets, sinks and counters.Everyone that weve worked with thus far has been courteous, knowledgeable and great at making the process a lot less stressful. Specifically, the person performing the arduous task of completing the work in our home, Todd. I am more than satisfied with the quality of work performed by Todd and his crew. In my humble opinion, Todd is an excellent craftsman that takes pride in his work and it shows. Hes knowledgeable, takes the time to explain everything hes done and will do and his attention to detail is impeccable.It always gives me a bit of hope when I feel like someone has gone above and beyond the call of duty to provide a quality product. I look forward to working with Todd to complete our project. Well have more work wed like to have done later this year. We will definitely be requesting Todd for the job.

Name: M***** M*****
Date: 2017-04-28 00:01:55
Rating: 5
Comment: My daughters house recently flooded and we contacted true plumbers. They responded in a very timely manner, Mcclain and Chris were amazimg. They were very professional and worked quickly to resolve the issue. I would definitely recommend them to friends and will use them for all my future plumbing needs.

Name: L***** T*****
Date: 2017-04-07 11:54:12
Rating: 5
Comment: Todd and Justin were true professionals! They were careful in their work and stopped to ask us as homeowners what we wanted along the way. Our floors and walls are gorgeous now thanks to their hard work and talent. They were courteous and treated us like family. Thank you both! -Tim & Lauren Webber

Name: J** C
Date: 2017-03-29 21:05:56
Rating: 5
Comment: One call truly does fix it ALL! We contacted True Plumbers/True Buliders when a pipe bursted inside the walls and started flooding the house on a SATURDAY afternoon and they answered Immediately. I was shocked and surprised 24 hours service means 24 hours service here. They responded within two hours and repaired the pipe that had burst behind the wall inside our kitchen and garage shortly after the pipe was repaired the True Builders team arrived and immediately began clearing the water out of the house and walls. They assured us not to worry and said they would work with our insurance comapany for the repair cost and they DID,it was simple and pain free process.They were very polite, professional and courteous the whole time Todd and Justin were amazing during the rebuild process which took several days due to the amount of damage, they were very friendly, knowledgeable, and willing to answer all of my questions without hesitation and always with a smile. Thanks again True Builders / True Plumbers and Todd and Justin for all your assistance during this stressful matter. The workmanship and politeness were amazing. I highly recommend them!

Name: J** K********
Date: 2017-03-13 14:41:56
Rating: 5
Comment: On October 7, 2016 Hurricane Matthew skirted the Florida coastline and impacted our neighborhood. There was wind damage and flooding to our home. The salt water flooded our crawl space and sub-floor. Several days after the storm we were approached by Scott from True Builders. He was professional and courteous in explaining how True Builders could help us. They came to our area to help with the storm relief. We made an agreement and Scott and his crew immediately went to work removing floor insulation and drying out the house.Additionally, True Builders worked with our adjuster to ensure a fair and timely insurance settlement.True Builders provided us with exceptional service when we needed it the most. We can confidently recommend True Builders as a solid and reliable contractor.Jon and Kathy Kronillis

Name: J***** C***
Date: 2017-01-23 18:22:46
Rating: 5
Comment: Every single person we encountered was kind and helpful. At one point, they messed up on the type of counters we had ordered. Once I informed them of the mix-up, they apologized, were quick to fix the mistake, and reassured me that I would have nothing to worry about. This company went above and beyond for us, even replacing parts in our kitchen that I would have never noticed needed fixing anyway. They didnt cut corners and always double-checked all of their work to make sure that it was done properly. They practiced safety and were available for any questions, even after business hours. My family is so pleased with the customer service and the work. Thank you, True Builders!

Name: t*** r***
Date: 2016-12-21 02:45:20
Rating: 5
Comment: We had a pipe burst under the slab of the house which flooded five rooms. They had the plumbers and mitigation teams out right away to stop the leak and clean up the mess. True Builders handled everything right down to dealing with the insurance company. Our house looks better now than before the leak. We highly recommend True Builders. Ask for Chris to do the reinstall work.

Name: K**** B******
Date: 2016-12-15 18:19:01
Rating: 5
Comment: Came home to find a very wet carpet and some wallboard next to master bedroom and bath. Called True Plumbers and Randall found and repaired a leaking pipe in the wall serving the guest bathroom. Once that was done, we needed to deal with the wet carpet,sub flooring and wall board. We had Big Joe and Aaron akaUzi form True Builders deal with that mess. These guys were very courteous and knowledgeable. They dried the carpet and replaced some of the pad. They also replaced insulation and the vapor barrier under the house. They made certain that the job was done right. Their work was neat and the room looks great. They were a pleasure to work with and I would recommend them to anyone.

Name: d******* m***** a****
Date: 2016-11-21 14:32:47
Rating: 5
Comment: I would like to thank everyone at true builders for everything they did, from the ladies in the office to the plumbers and builders. You all were so wonderful. Nichole, you were truly awesome your help was very appreciated. Thank your for dealing with the insurance company. Dean thank you as well I love my cabinets and the counter tops. Aaron thank you for keeping the communication open, I knew I could call if I had any questions. Guys you all impressed me.. I could go on and on. Great people I will be recommending you. Thank you again for everything. My kitchen is amazing.

Name: V**** F********
Date: 2016-09-07 19:15:34
Rating: 5
Comment: When I received the phone call that my property was on fire, I experienced a flood of fears and concerns. I didnt know what I was going to do. Thankfully within hours of the fire being extinguished and everyone being safe, I was connected to True Builders Issac Turpin. He met me at the property right away and assured me he would help me through the process. A response team was dispatched and they went to work like a professional attack force immediately. Mark Lever and Aaron Bradley along with Candice Clark, Cristina Melendez, Todd, Joey, Jake, and others were very helpful and caring over 90 days of rebuilding my duplex. But one of the biggest champions of this entire experience was Nicole Porter. She provided almost daily communication and guidance and ensured things were completely timely and correctly with every contractor involved in the process. She really helped make this negative event a positive experinace. Also, not only did True Builders handle the construction, they assisted my communication in negotiation with my insurance company minimizing out of pocket expense and helping me recover every lose from the fire. I was very pleased with my experience and I would recommend True Builders based on my personal experience.Sincerely,Vince Filippone, Business Owner

Name: W****** W*******
Date: 2016-09-07 15:15:36
Rating: 5
Comment: We had a valve burst in my shower and water damage in 3 rooms. Isaac and Aaron negotiated with the insurance company and even re-floored a room the insurance wouldnt cover so that our rooms would match. Todd and Gio did most of the work and did a great job. Very professional and friendly. The house looks better than it did before the leak. Cant say enough about my experience. Make sure to ask for Todd.

Name: T**** L*****
Date: 2016-07-19 17:28:03
Rating: 5
Comment: True Builders were recommended by our friends who had a complete kitchen reconstruct due to water damage. I could not believe the results of their job. On that basis we contacted True Builders for our kitchen update. I have never been so pleased with the outcome of a project as I was with this one. From the first phone call until job completion it was a total pleasure to have worked with these people. Total professionalism from the office staff to the artists performing the work. Will be looking forward to my next project with them.

Name: E*** M******
Date: 2016-05-29 11:33:43
Rating: 5
Comment: Within days of discovering water damage to my kitchen from a leaking water heater, True Builders was on the job. OC and his team removed the damaged flooring and stayed late, until a new temporary floor was installed. Chris and his team did a wonderful job at installing the new cabinets, replacing the flooring, and taking care of the smallest of details.

Name: E H*******
Date: 2016-05-11 19:52:29
Rating: 5
Comment: I would recommend True Builders because they did such a great job on my home. We had water damage that destroyed our wood floors and baseboards. Called True Builders and they came out the same day to inspect and start the drying out process. After the home was completely dried out the fun began... Home Insurance approved to have everything repaired even a few items I was not expecting. Issac and Aaron took care of all my concerns up front and made me feel very confident in the service that was going to happen. Todd was a contractor who did majority of the work in my home and he made sure he kept everything clean especially since we had our floors replaced. He explained everything that was being done and delivered as promised. True builders has been a pleasure to work with and we will be using them in the future for more home upgrades. Thank you very much True Builders (Aaron and Isaac) for the outstanding service.

Name: J******* S****
Date: 2016-04-15 16:58:32
Rating: 5
Comment: We had a truly awesome experience with both the plumbers and builders. Visiting mom when a pipe burst behind the walk-in tub at 4:30 on a Sat afternoon. Not being from here we werent sure what to do. After a phone call they were here in 45 minutes and capped it. Back on Mon to fix the pipe but they didnt stop there. When they and the insurance company were quite a ways apart they assured me they could negotiate it with the insurance. They did. The work is all done now and everything is terrific and looks absolutely wonderful. The men were courtious and on time. This morning Isaac called to ask if all had been done right.. Absolutely. When I had difficulty finding this review sight even the secretary assisted me. Everything from a new hot water tank, leaky faucet, pipe inspection and running toilet (none of which was related to the pipe break) were addressed by these more than capable men. I m returning to New York and mom is relocating but the house is not being sold. I am assured that all is well and thats a great feeling! Thanks Isaac, Aaron, Randall, Josh, Jacob, Nicole and all that had to assist us in our hours of need. Diane

Name: M** Z****
Date: 2016-03-21 03:04:23
Rating: 5
Comment: I called five 24/7 companies after I found a bad plumbing leak at 5 AM in my house. True Builders was only one that I could talk with people at 5 AM, all others with an answer machine. They arrived quickly and showed real professional works, so the flood didn’t cause major damage for entire house. They treated the issue quickly and seriously, they took care every thing with the insurance.I recently had a new look master bedroom, office, pool bath, and living room as if nothing had ever happened. The wood floor looks beautiful! I would like to thank Issac , Aron and every one in their team, they are very nice and a pleasure to work with.They did a great job! And I was glad the insurance covered all cost. I would highly recommend the True Builders to my friends.

Name: L**** W*******
Date: 2016-03-19 14:48:24
Rating: 5
Comment: True Builders came to my rescue! On December 17th at 1:45 am a drunk driver crashed through our front window going 65 mph. It missed my bed by 3 feet! The occurrence was so unbelievable that BOTH Bay news 9 and FOX news sent crews out here to do a story on us! Left with a HUGE hole in our house, I was left feeling total despair until I met one of the owners of True Builders; named Isaac Turpin. He came the very next day, surveyed the damages and immediately calmed my fears assuring me that this looked horrible, but they could make my house look better than it did before the crash. The following day he brought his whole team to my house to introduce them to me so I knew who I would be dealing with on every level of the reconstruction. I met Aaron, who organized the different repair crews, and was there EVERY time I had a need. There was such extensive destruction, he had to schedule 5 different professional crews to put my house back together. Each one was very efficient, and did their work to the level that I wanted. Another wonderful person is Nicole who answered the phone whenever I needed to hear a friendly reassuring voice. She always got back with me when she didnt know the answers immediately, within the SAME day. Then the main crew that revolutionized the interior of my house was Dean and Kent. I have never seen any two people work so quickly and professionally in my life! They replaced the entire floor and hallway with stunning laminate wood, painted the walls, replaced the base boards, rebuilt the wall on the inside, put up new drywall, built a whole new doorway, and finished it off with a beautiful new door. Dean and Kent were pleasant to have in our home, along with being very considerate of the contents of the house, our animals and our time. Dean also inspected every other job that was done on the house to make sure it was done properly and to my liking. Isaac came several times during the process to make sure the job was moving along and not taking too long to complete. From beginning to end every person from True Builders was kind, professional, and understanding. Isaac was good to his word because my house is much more beautiful than it ever was before, and I have True Builders to thank for it. I am one satisfied, and blessed customer!Submitted by Linda Williams

Name: K***** K***
Date: 2016-03-03 15:31:00
Rating: 5
Comment: I couldnt be happier with my kitchen remodel. My 17 year old kitchen needed to be updated. I consulted with 3 contractors and chose True Builders. Prior to the demo, the work process was thoroughly explained, my questions and follow-up questions were answered promptly. Dean (who led the team) made it clear that all purchases (appliances, faucet, back splash, granite, etc) had to be in my home or being held at a store before the demo would begin. This would help eliminate any delays on back-orders, etc. From the day my kitchen was demolished until the day it was completed (and looked awesome) was exactly 2 weeks. I always had a working refrigerator and Dean installed a temporary sink.The workers in the home (Dean, Kent and one other man who was here twice) were professional, courteous and friendly. The quality of the work is top-notch. Nicole who works in the office maintained communication with me during the whole process. She could get an answer to any questions quickly and accurately.I will definitely use True Builders in the future and will recommend them to anyone and everyone. If anyone reading this review would like to see the end product (my beautiful kitchen), Im sure that can be arranged. Thank you True Builders!

Name: J******* M*****
Date: 2016-02-18 15:30:25
Rating: 5
Comment: I will start off by saying that our experience with True Builders has been amazing! We had a plumbing issue due to an incorrect utility sink installation in our brand new home back in November 2015. Our first mistake was calling in Servpro...while they did help with the water mitigation aspect the estimate that they submitted with our insurance company for all of the repairs was obscenely overinflated. This caused our insurance company to push back on the settlement even more than they already do in these cases and caused huge delays. After 2 months of frustration with NOTHING being accomplished we contacted our builder and he referred us to Issac at True Builders. Since then everything has run smoothly and has been handled professionally from start to finish. Hector has installed our new flooring with an incredible attention to detail and Aaron has helped facilitate this process while maintaining communication with us at all times. I highly recommend working with True Builders!!!

Name: E**** S************
Date: 2016-02-08 02:06:22
Rating: 5
Comment: This is the second time I have used True Builders. I was very impressed with the way they took care of us the first time. This time around, we had a leak in our kitchen. I called them and they immediately came out and started the process. While this time did take a lot longer, I have to say they replaced my entire kitchen (all my cabinets which had to be picked out, ordered, and built). Nicole Porter was a life saver, helping make sure the process went as smooth as possible. She handled any issues I had promptly and professionally. In fact, there were a couple of things that were wrong or missing after everything was finished. She addressed the problems for me and immediately they were handled and done by the next day. The experience of having a huge leak is never fun, but I am sure it can be crazy trying to deal with contractors and insurance agents, etc. True Builders simplified the process for me. Overall, it was completely worth the wait. And my kitchen is beautiful! I will continue to use this company. Thanks guys!

Name: A*** A
Date: 2016-01-29 13:14:46
Rating: 5
Comment: What started out as nightmare got all fixed by true plumbers and true builders. It was a Saturday night, the first night we moved into our new home and the nightmare begins with water damage to our new floors from the septic. I called true builders early Sunday morning and Joe drove from Lakeland to Wesley chapel on his Sunday to come fix the problem. Our floors ended up having to all be ripped up because of the damage. Definitely not how anybody pictured there first week in their new home. Isaac came out and talked to me about everything that has to be done and the process, he made a very bad situation as calm as possible for me. They did an amazing job putting our new floors in and made our house whole again. They dealt with our home insurance and is still dealing with them (insurance can be a pain, but true builders still has a good attitude about it) and were very efficient with what a company should do for their clients. Thank you true builders and to all the guys that came out (isaac, joe, hector, chris, aaron, leo). Sorry if I missed anyone, they all were great!!

Name: S******* G
Date: 2016-01-29 00:01:35
Rating: 5
Comment: We had an unfortunate event in our newly bought house in mid August, 2015. There was water all over the floor from a leak in the pipe under the floor. I called up on True Builders for help and before I knew, I had the whole team led by Issac, Aaron, Josh, Blue and few others who came to get everything started.The whole work was done in phases over 3 months time. They handled everything Extremely Professionally. They worked around my schedule anytime they needed my input.The ONLY issue during the whole project was that, as they tried to fix something, something else would keep popping up all of which had to come from my pocket, since that was not part of the original problem. I guess that was a lesson learned for me, as it was an old home we had bought and we didnt know what we were getting into.I had experts like, Dean, Don, Todd, O.C who were all super good with their work. The Sub-contractors they got were not up to mark, but their in-house team of plumbers and builders were SUPER-Duper good.The whole show was nicely coordinated from the back end by members like Jade and Candice, under the supervision of Issac and his partner.I was SO pleased with their work that I even called them back earlier in Jan 2016, when we had a serious plumbing issue at my store here in Lakeland as well.I would recommend them in a jiff any day. Hope they always stay as good as they are now.Thanks a ton all you guys at True Builders.

Name: C**** P*****
Date: 2015-11-15 14:51:48
Rating: 5
Comment: I highly recommend True-Plumbers and True-Builders especially to older homeowners!!!I am a 69-year-old widow and when a serious leak in a pipe under the foundation happened, I was afraid that I would be taken advantage of but in the end, I placed my situation in the best hands ever. I found True-Plumbers on line and called them. That was the beginning of an excellent experience of customer service and outstanding workmanship.Mark and Isaac, the Co-Owners, were always available to me and kept a close watch on the work being done through the entire process. Their office support team, Jayde and Nicole, were extremely courteous and very helpful. Aaron, the Project Manager, kept in touch daily with me. If I called him, he answered the phone personally or promptly returned my voice message.Mark took the time to explain clearly all my options for repairs once the leak was located, assured me that he will work with the insurance adjuster and have the repairs begin as soon as I made some decisions. Isaac assisted me with the flooring choice and quoted me a very fair price for replacing some old carpeting.The True-Plumbers team, Randall, Jacob and Matt, were amazing getting through the foundation to the leak and making the repair. Within 24 hours the pipe was fixed and work begun to fix the foundation. The True-Builders team, Todd and Tom, did an awesome job replacing the flooring. They took special care to make sure that the floor work was as near perfect as possible in some difficult areas.I now have peace of mind knowing if I need help with any repairs in my home, True-Builders and True-Plumbers are my 1st call.

Name: D****** C****
Date: 2015-11-11 15:47:52
Rating: 5
Comment: My Husband and I called True Builders due to us having a leak in out Master Shower. Hutch was the plumber that worked on the leak and Chris Lewis was the construction manager that did the repair in the Master Shower. They were both professional and efficient. We were unable to find the original tile for our bathroom to complete the repair and so my Husband and I decided to create a Mosaic on the wall. Chris provided us with some great feedback regarding the design. Chris worked quickly while paying attention to extreme detail. Our Master Shower now looks better than ever and we have True Builders to thank. We know we will call them in the future for custom jobs and repairs.

Name: M****** W*****
Date: 2015-11-10 17:49:27
Rating: 5
Comment: These guys were truly fantastic. The insurance company sent out their representative who ignored mold and other damage. They wanted to seriously short change the repair. These guys were all very professional and extremely helpful in repairing and ultimately renovating my home. They were very fair and clear up front about the pricing and what their compensation would be. The tile guys, Chris and company, were really fantastic. They went out of their way to deal with my crazy requests/designs and to make suggestions on how things might look better or worse - they did not mail it in and were really nice to be around. You know a company is excellent when their employees want to do a great job and see you happy. Moving back in felt like I had purchased a brand new home. I recommend them to everyone.

Name: S****
Date: 2015-10-22 22:37:52
Rating: 5
Comment: On labor day i had a pipe burst in my wall and i called a number listed under plumber as #1 Plumber in Plant City. They are actually in Winter Haven but they were here in 30 min. The water damaged half my hardwood floors and the drywall and base boards. They were great when they got here and fixed the problem immediately. I found out they are actually a water restoration company. They handled most of the insurance for us and the adjuster. When the guys started tearing the floors up they busted ass. They did an awesome job and all of their employees were professional and knowledgeable. They had guys here every day getting it knocked out. Aaron and Issac from True Builders stayed in contact with me throughout the construction. Corey did an excellent job replacing the drywall, texturing, and painting the whole wall, 12 ceilings, and didnt get paint anywhere. I cant say enough about the crew...David, Darren, Corey, and I know im leaving some guys out but thank you for the jam up job your guys did. Aaron and Issac took a lot of the stress out. Im definitely using them for the rest of the stuff we want to change on our house.

Name: A***** M*******
Date: 2015-09-18 15:37:24
Rating: 5
Comment: Came home from work to a whole house flood due to a pipe that burst in my home. I called True Builders and they were at my house within 15 minutes extracting the water.They worked quickly with my insurance company to ensure all repairs would be done and in a timely manner. Very pleased and I would recommend this company to anyone.

Name: J**** C*******
Date: 2015-09-05 21:27:17
Rating: 5
Comment: Top notch service. Mark and his Lakeland team responded within an hour of receiving our call. An under slab hot water leak was making its was through the tile and cabinets in the kitchen.The water restoration team lead by Aaron was onsite that afternoon to control the current water flow and prevent future damage. The plumbing team was first thing Monday morning to make the repairs. Recommend the True Builders team as the first call when home repairs.

Name: c**** c*****
Date: 2015-08-26 15:31:01
Rating: 5
Comment: A few months ago we had a major plumbing leak. We called True Plumbers and they responded immediately and had the leak fixed within 21/2 hours and this was Super Bowl Sunday! After further inspection of the leak in our attic we learned that the damage was a little more extensive than we had thought. The staff at True Builders took care of everything for us. We had some major work done in our kitchen and all of our ceiling in the front of our house needed replaced. The employees were polite and very timely in getting the work done. Tom, Mark and Isaac stayed on top of the job and my husband and I are well pleased with their work.I would recommend True Plumbers and True Builders to anyone needing work done. They are amazing!Donna C.Lakeland, Florida

Name: L**** H****
Date: 2015-07-15 15:12:05
Rating: 5
Comment: Our problem began with me finding a massive amount of water coming from under our homes slab. I called True Builders who I must say performed in a matter that displayed knowledge and resources to quickly locate and repair our leaking pipe.Their effort did not end there, but was followed up with equipment to remove as much moisture from the slab as possible. Unfortunately the moisture left us with the probability that the tiles thin set would deteriorate over time, causing the tile to loosen or crack. The decision to replace the tile was made, and True Builders was able to complete the total repair and process in a professional matter that I have not experienced in many years, especially in these days of poor tradesman ship and compromise.Larry Hines

Name: A** H******
Date: 2015-05-18 19:15:21
Rating: 5
Comment: Ours was a water damage problem. We have been very pleased with the professionalism of Aaron and Nick of True Builders along with the subcontractor Leo and Rafael of Paint By Rojas. They did everything they said they would in a timely manner and worked well with our insurance company.

Name: B**** K*****
Date: 2015-04-07 11:01:07
Rating: 5
Comment: I received a call from my tenants at 7 AM to inform me a plumbing leak in the kitchen resulted in 2 or 3 inches of water in most the house. I called my insurance company but they were not very helpful so I looked on the internet for a restoration contractor and found True Builders. Within a couple of hours they were on the site with equipment to dry out the house. Vinyl plank flooring and base boards in the living room and two bedrooms had to be replaced, the walls were repainted through out the house and the kitchen cabinets were replaced. The kitchen, dinning room, bathrooms and hallways have tile floors and were not damaged but the walls were wet and had to be painted. The third bedroom was not wet and did not require restoration. The insurance adjuster only wanted to replace the lower kitchen cabinets but True Builders negotiated to also replace the upper cabinets so both would match. The new floors, wall paint and cabinets look beautiful. True Builders is experienced in working with insurance companies so we left it to them to negotiate a settlement. All we had to do was pay the deductible and endorse the insurance checks. I am sure we would have had a much less quality job if we had dealt directly with the insurance company.

Name: J****** C********
Date: 2015-03-31 23:36:08
Rating: 5
Comment: First I would like to thank Chris Jonathon (Chewey), and Trent for the marvelous work they did during the recent disaster of a broken washer hose which flooded my home. Wood floors had to be replaced in the main part of the home along with baseboards, carpeting, drywall and transitions. The pack out and clean up team (Ruth is wonderful. She was so thorough and everything was so clean) we so fast and I did very limited amount or work. This company exhibited extreme professionalism throughout my two weeks of concrete bare floors, no furniture, blowers and dryers and dust. I never realized what living in your home during a major remodel would incur but these people plus Tony and the crew for pack out and in were great. They were very personable., showed patience when my 5 year old grandson wanted to help build the floor and when I had clients having to come by to drop off paperwork. I was comfortable enough to leave them in my home unattended while I went to work for one of the days at the office. What an awesome job everyone did. Mark and Issac dropped by several times to check in with me to be sure everything was going according to my wishes and were very quick to handle any inquiries or concerns I had. You might get it done cheaper by two men in an a van or a friend of a friend but there is no way I would ever attempt to go that route. If you want it done quickly, and expertly, then this professional company is where you need to start. They were here within hours and the wet stuff was pulled up and out. New stuff was ordered and within 2 weeks we were back to living in our beautiful house again. Once again, I highly commend those persons mentioned above for being so nice and going above and beyond. Chris is definitely the person I would call if I ever needed anything else done. Mark your company is of the highest caliber and professionalism. You may have anyone call me for a referral. Sincerely, Jeannie Chodazeck the King - Pintail Property

Name: M*** J* C******
Date: 2015-03-10 21:58:59
Rating: 5
Comment: Although mine was not a huge Insurance Job it was still just important to me. I needed to modify my bathroom for my disabled mother for safety reasons. From the moment Chris Lewis came out to bid the job, I liked his No Problems Only Soulitions attitude. He is also the contractor who came and did the work with his partner Chewy as well as plumbers to modify the drains. I cannot say enough about how good and professional they were as well polite. Had a small hiccup with materials ordered but the owner Mark Lever did the right thing by us without question, and I was extremly happy with him as well as the whole process. I will definatelly use them again for my next remodel and would highly reccomend them for any job big or small, unexpected floods or planned remodels. Although Im sure Mark has a full list of qualified contractors who would do a good job... I say Chris Lewis is THE BOMB

Name: P**** K***
Date: 2015-01-14 21:42:03
Rating: 5
Comment: At the end of September we had the very unpleasant experience of a subfloor water leak in our kitchen. The plumber on-site recommended True Builders and we are so happy that he did! From the water mitigation teams prompt response and excellent results, to the final finished restoration, everyone at True Builders and True Plumbers has exceeded our expectations. Many thanks to Jayme Sweeney for helping us navigate the murky waters of insurance adjusters and claims. I dont know what I would have done without her expert advice. Project manager Chris Lewis went above and beyond what was needed and helped us every step of the way. The restoration team, led by Super Dave Turner, McClain and Kent made our kitchen even better than before. Thanks again True Builders! It was a fantastic outcome to a very stressful situation. We could not have done it without you.

Name: A**** D***
Date: 2014-10-10 19:42:26
Rating: 5
Comment: This is a top-notch company! They were prompt, courteous, intelligent and diligent. I had to have a bathroom and 3 closets remediated and restored after a shower valve leak caused mold and damages. I had to file an insurance claim and Mark and Isaac personally came out to meet with my insurance adjustor and really helped with the whole insurance process. Dean did an AMAZING job in my bathroom! I love it!!! Id like to thank everyone who worked on the job and helped me through this process including but not limited to: Nick P. Chris L., Mclain & Aaron. I would recommend them to anyone! They are very professional. On a side note, I recently had a water pipe burst in my front yard and who did I call.... TRUEBUILDERS! They sent out Daniel who guided us through the process of repairing it. Thanks so much!!! You have our business for life!

Name: G***** C******
Date: 2014-10-08 21:34:54
Rating: 5
Comment: Several months ago, my partner and I awoke in the middle of the night to find 3 inches of water in our kitchen and bathrooms. A filter on a pipe had broken under our kitchen sink and it had been spewing water for several hours before we found it. In the middle of the night and in a state of panic, we did what most people would do - turned to the phone book (yes, we still have one) and called the first number we found. Help arrived within 2 hours - unfortunately we had not called True Builders. They did manage to suck up the water on the kitchen floor, however, 95% of our house was flooded by then. Our carpet was soaked and our belongings were getting saturated. By the following day, it was apparent to us that things were not being handled quite the way we thought they should be. A good friend of mine suggested we contact Mark and Isaac at True Builders. And that is when the great part of our story begins. We contacted the other company and asked them to remove their equipment and True Builders took over. Over the course of several months, we required quite a bit of demo and restoration. Our carpet had to be removed, kitchen cabinets removed, both bathrooms basically gutted, and many many many more things. Two weeks following the flood, Heather and I were scheduled to be out of town for 2 weeks on vacation. ALL WAS CRAZY. And then I met Chris Lewis. Chris helped ease our stress by assuring us that he was on it and things would get done. Did I mention insurance? That in itself is a traumatic thing to deal with. Super big shout out here to Candice because she literally handled everything insurance. Dealing with the insurance was not pain free, but oh my was it nice to have someone who handled everything from being there to talk to the insurance adjuster to filing the papers and explaining things to us every step of the way. And Chris was right, he was on it. He and his demo and reconstruction team - Chad Barnett, Aaron Chewy Bradley, Ronnie Chief McSwain, Levi McSwain, Bob the cabinet guy Baker and Tony and Jose our plumbers were AWESOME! (sorry if I missed ANYONE who had anything to do with this experience!). To sum up our experience, I would like to say that if I could give them more than 5 stars I would. They were friendly, professional, kind and compassionate throughout this whole 4ish month ordeal. They worked diligently on our house and also worked on helping to ease our stress throughout the whole process. Heather and I had a great vacation and our house is BEAUTIFUL! To quote the Grateful Dead, What a long, strange trip its been... but with True Builders on team, it has been kind of exciting to say the least. If you ask me on a scale of 1-10 if I would recommend the True Builders team, I would give it about a 15!

Name: G*** F********
Date: 2014-09-07 00:01:56
Rating: 5
Comment: These guys are excellent. We woke up one morning to a flooded kitchen by means of a broken supply line to the ice machine on the fridge. I called Mike Ashmead withTrue builders and he and Issac Turpin were there within the our with a crew and started drying out and taking care of our problems. At the same time I also met Chris Lewis who I thought at the time was a helper for them. Boy was I wrong. This guy and his crew, Chewy, Mclean, and Chris were awesome. We had to have all new cabinets, they were able to save the floor, they did the drywall repair, painting and remodeling. They did everything from making sure the cabinet guy came back for adjustments to referrals for other competent contractors.Anytime I called the office Candice answered and was always professional, but best of all they took care of all the insurance issues. I had just been done wrong by a insurance company on a car wreck that was not my fault. It was so reassuring to have Issac say dont worry we will do all the dealings with the insurance. You dont have to do anything but sign the forms. I thought yeah right. But sure enough the papers came in the mail and I took them to Candice, signed, and she called them and took care of all issues. I willrecommend them to everyone for all there needs because they know and deal with all the good competent contractors in other trades. If they recommend someone you can be assured they have the same work ethic of True Builders.Thanks Guys and Gals at True BuildersI appreciate all you did for usGreg and Glynda Fulbright

Name: J** B***
Date: 2014-09-02 17:28:51
Rating: 4
Comment: Had a leak under the slab, True Builders was out the next morning and Mark reviewed my insurance policy and informed me it would be covered all but the deductible. Mike and Tony were able to find the issue that day and Aaron came and set up the drying out phase. Although we had vacation planned they worked around this and Bob was there the day after vacation to install the new cabinets, and Chad came in and patched the wall and did an excellent job of painting the kitchen. The only reason Im only giving 4 stars is a little lack of communications, we were unhappy with the replacement sink that was installed and Chris had agreed to replace with the one we selected at Lowes. The process wasnt as smooth as it should of been, but will give 100% approval on all employees we dealt with and there workmanship. The job is completed and looks great.

Name: P** S****
Date: 2014-08-16 23:53:35
Rating: 4
Comment: Our water damage happened early one morning and True Builders were at our home in no time. Not only did they dry out our home and fixed what was damaged but we asked them to remodel our bathroom. It looks great! After all was done you never knew we had any water damage.

Name: M******* G****
Date: 2014-08-08 03:16:36
Rating: 5
Comment: I can not express how truly satisfied I am with our decision to call True Builders. Ive never been one to write reviews however this experience may help someone who isnt sure who to call. Id give them a 6th star if I could! We had a slab leak in our home, which was overwhelming in itself, however it happened the day before we were scheduled to leave on a weeks vacation. We called True Builders to come stop the water from flowing not really knowing how bad our situation was. Between Isaac & Mark assuring us they would take care of the dry out and Mark promising to call us while we were on vacation, we reluctantly agreed to go. Mark did as promised, he called me with updates and helped us work with our insurance company to get things started putting our house back to right. True Builders sent Nick to be present with me to answer the technical questions the insurance adjuster had so that process was easy and resolved very quickly. Then they assigned us Chris Lewis as our project manager, his assistant was Chad Barnett, we had Johnathan, Leo, Maclain, Terry & Tony who worked so hard to get our house fixed. We also had Aaron, who agreed to come to our house at 8:00PM to bring us boxes and packing materials so we could pack what we felt was precious to us that way when they came in the next day to pack our house out for repairs they could just get started. All of them have been a great group of guys to work with! Chris was a blessing to us! We are so glad to have had him and all of his team! Chris & his guys handled everything that needed to be done while making a bad situation better! It has been a pleasure working with everyone at True Builders! From the owners Mark & Isaac, to our field team led by Chris, to Candace in the office, I am SO glad we made that call to have them come to our rescue! Give True Builders a chance to make a referral out of you too!!

Name: S******** H****** O N***
Date: 2014-06-09 19:22:38
Rating: 5
Comment: Had an extensive water leak at our office in Haines City flooding almost the entire building, True Builders (Adam & Kyle, water extraction) were there right away and stayed as long as it took. They were so nice and helpful. We had Chris & Chad come in to restore everything back to the way it was. They were amazing as well. Very polite, worked very hard. They completed the work in no time at all, even fixing a door hinge that had come loose recently & killing a wasp nest for us.We would HIGHLY recommend True Builders. The company has amazing employees, they do exactly what they say they are going to do and in a very timely manner. When they are finished, it looks exactly the way it did before & they always cleaned up after themselves..Good people are hard to come by, but you can find them at True Builders!!

Name: D**** C*********
Date: 2014-06-03 23:01:38
Rating: 5
Comment: What can I say about these guys, there arent enough kind, good words to express how great this company and the folks that work for True Builders are. May 28th 2013 we woke up only to find that over night our hot water heater had burst and flooded our bathroom and bedroom, well never owning a home we were at a loss, so, I like most, grab the yellow pages and start thumbing through the pages. So Many ads and so many promises in the ads. Well True Builders ad just talked to me and thats the phone call we made, and may I say the BEST phone call I have ever made. Mark and Issac came right out jumped right into repair mode, they asked a few questions and before I could blink they had a crew here with humidifiers and fans pulling things out of the way and getting ready for whatever needed done. They filed all the Insurance request, they called daily with updates and just held our hand through the whole mess. They were here when the adjuster came out to answer all his questions and make sure everything was getting done. ( because we all know the ins co will always make sure of that) . Once everything was dried out, about a week later, Mark and Issac called everything was set and repairs are ready to start, well my husband works nights and starting repairs at 7:30 am did not put a smile on his face, well repairs started around 10 am to let the hubby sleep in some, much appreciated. These guys and the crew Chris Lewis was our Leader of the team were all about what worked for us and whatever we needed and when. Chris and his team ( which I am sorry to say I dont remember all their names) came in introduced themselves, asked if it was ok to look and see what they needed so they could go get the supplies. They took their measurements and got all the info the needed and off to Home Depot they went, Well because we had them start so late in the day Chris called back after making all the purchases needed and asked if we would like them to come back the next day, so that was the plan. Chris Lewis and his team arrived ready to put our house back in to one piece, and that they did, Chris was prompt, professional and courteous as well as kind and considerate to our needs. The repairs Chris did were BEAUTIFUL, he overseen every step of the process and checked all the materials and products before they were installed. I couldnt have been happier than to have someone working on my house as if it were his own. Once all the repairs were done the house was cleaned and not a speck of dirt left, they cleaned every last bit of debris and dust away. I was in awe, I thought I would be cleaning for days, Not with CHRIS on the job. We had small issues later like the toilet had a leak at the line. I called Chris and it was fixed within the hour, weeks later we noticed a few bubbles in the flooring no big deal and I really wasnt worried about it, well Mark ,Issac and Chris sure were. Chris was back out here a few days later and put a whole new flooring down, no this was not to fault anything Chris had done, or his team this was just one of those things that happen and they did NOT HESITATE in making it right. So with all this said you ask would I use this company again .......YES, under one condition .....Chris Lewis oversee the work and Mark and Issac handle all the insurance stuff. Mark Issac and Chris you were a true blessing to have in our home and we cant THANK YOU enough for everything you all did. Honest, Dependable and a caring group of guys.....GREAT JOB!!!!

Name: D**** R*******
Date: 2014-05-23 13:37:13
Rating: 5
Comment: We had water damage to several rooms in our house due to a leaking shower; we chose True-Builders because they made they made the process extremely easy. A special shout out to both Chris Lewis and Chad Barnett who completed the repairs to our home. They completely remodeled the bathroom and flooring in three bedrooms. Truly outstanding work which was flawless in every regard. In addition, these guys were extremely courteous and went above and beyond to ensure we were happy at every step. I would definitely recommend these guys for any work you are considering having done.

Name: M****** h********
Date: 2014-02-28 21:22:39
Rating: 5
Comment: True Builders gave me a very unexpected experience. I was thoroughly impressed with their customer service and quality of work. From beginning to end the workers were professional and very experienced. Once work began the work continued every day until the job was complete. There was no waiting for a plumber or framer or tile guy, The crew that did the job had experience and talent in every task that needed completed. The end product belongs in a magazine showcase. I have dealt with other contractors in the Tampa Bay / Polk County area and have never seen service and workmanship like True Builders demonstrated. I would recommend this company to everyone who needs work done, whether remodeling or Insurance work.

Name: M****** S*******
Date: 2013-02-27 01:33:44
Rating: 5
Comment: I had a major flood in my home that wiped out the flooring throughout the entire house. Being new to the Tampa area I had no clue of where to go or how to deal with something like this. Fortunately I was referred to Isaac at True Builders from the plumber. Isaac came in and immediately began tearing out the floor and had all his equipment to begin the dry out and mold removal. Not only that be he has great experience in dealing with the Insurance companys and dealt directly with them and the adjuster all while fronting the work to be completed so we did not have to wait the weeks or months it can take to get the check from the insurance company. I had the bathroom shower re done and entire house dried out, re-floored and painting in a matter of weeks. And the check didnt not show up until a month or two later from the insurance.His entire staff was extremely friendly and I felt very comfortable leaving them to work on the house while I was at work. The end result was just above and beyond what I could have expected after what I though was a pretty major crisis to deal with. I would definitely recommend True-Builders to anyone who need restoration from flooding or any type of remodeling. They can do it all and their professionalism Is something you do not come by often these days.

True Builders Inc.

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